32Red Casino Review

32Red Casino Overview

When you first land at 32Red Casino, the first thing that gets your attention is the featured promotions area at the top of the site. It showcases everything the online casino platform has to offer, from the latest promotions to the most popular 32Red games and safer gambling tools.

The default option is the casino page, where the games are organised neatly into a grid format – you scroll right to view more games, and sometimes it’s a struggle to reach the end of the list. The top category is Featured Games, comprising close to 100 of the most popular titles on the platform.

From there onwards, you’ll see the newest titles on offer, and below that are a few 32Red exclusives, such as Terminator Roulette and The Cube. The 32Red Casino homepage is full of games that range from top live dealer titles to Slingo and jackpot games. It is jam-packed!

All the vital information is in the footer of the site and the help centre. Here, you’ll find everything from safer gambling tools to information on the latest 32Red promotions.

Is 32Red a Safe, Secure, and Trustworthy Online Casino?

Are you wondering if 32Red Casino offers a safe environment before you start playing? Here’s what you need to know:

• Official Regulation: 32Red Casino holds a license from the UK Gambling Commission, meaning it must follow stringent rules to ensure fair play and protect your interests.
• Data Security: Your personal and financial information is safeguarded through cutting-edge TLS encryption technology, ensuring a secure experience from deposits to withdrawals.
• Reputation & Complaints: 32Red Casino enjoys a solid reputation, with no significant unresolved complaints. Still, it is advisable to read other players’ experiences to get a complete picture.

Quick-Glance Facts & Figures

Should You Play at 32Red?

Based on licensing and security measures in place, 32Red Casino is a reputable choice for UK players. However, remember to set limits and gamble responsibly.

32Red Casino Welcome Bonus Offer

32Red Casino’s welcome bonus is attractive for new players, but ongoing promotions and rewards for regular users are limited, often leading to disappointment. Their bonuses often come with stringent terms, which some players feel diminish the overall value.

The welcome offer currently stands at a 150% match bonus up to £150 on the first deposit, which is competitive compared to other UK casinos. However, the 50x wagering requirement is relatively high, and players should exercise caution in this regard. Ongoing promotions for loyal players are often tied to the casino's loyalty scheme, Red Ruby Rewards, where players earn points for their wagering activity.

32Red Welcome Bonus Details

All Bonuses for New UK Players:

• Welcome Bonus: 150% deposit match up to £150.
• No Deposit Bonus: Occasionally offered but currently unavailable.
• Free Spins: Available in seasonal promotions or specific game launches.
• Red Ruby Rewards: Points earned from gameplay, redeemable for bonuses or cash.

How to Sign Up & Claim Your Welcome Bonus

Wagering Requirements

The wagering requirement for the 32Red welcome bonus is 50 times the bonus amount. This is high, as the industry average is typically 35 times. Not all games count towards the incREDible bonus, either. For instance, selected slots count towards wagering 100%, while keno, scratchcards, and Slingo contribute 100% as well. Meanwhile, specified poker games contribute 50%, roulette 20% (except French roulette, which is 10%), and specified blackjack games 2%.

32Red Welcome Bonus Terms

• No need for a 32Red coupon to claim
• You must opt in when registering
• Only debit card deposits qualify
• 50x wagering requirements
• You have 7 days to use up the bonus funds
• Not all games accept bonus credits

Additional Bonus Offers & Promotions

While reviewing 32Red Casino, we found a few promotions for existing players, including an interesting one.

32K and 50K Free 32Red Spins Giveaway

The promotion is only available by invitation, so please look for it in your email inbox or 32Red Casino account. Additionally, only UK players who have deposited at 32Red within the last 30 days will qualify for the bonus.

However, if you are lucky, all you need to do is play your favourite slots, and you’ll be rewarded with free 32Red spins. These can be used on specified games, but there’s a great range of 32Red slots. Once you’ve claimed the promotion, you have 48 hours to use your free spins.

32Red Promotions and Loyalty Rewards

There’s no dedicated VIP programme at 32Red Casino. Instead, there’s something for everyone…

Red Ruby Rewards

From the first bet you place at 32Red Casino, you’ll start earning Red Ruby Rewards for playing selected games. It’s a point-based system, and you can redeem your points at any time for casino chips and prizes. You’ll also receive a birthday bonus in Ruby Rewards. This one will give you free 32Red spins or a cash prize to be used on table games. Remember, once you claim the casino chips or free spins, you must use them within 7 days.

Ongoing Promotions & Loyalty

How is the Game Selection at 32Red Casino?

One of 32Red Casino's standout features is its game selection. With over 2,000 titles, it caters to a wide range of preferences, from slots and table games to live dealer experiences. Microgaming and NetEnt power most of the casino’s offerings, but players can also find games from several other top-tier developers, ensuring variety and quality.

Games Breakdown:

• Slots: Slots dominate the game library, featuring hundreds of titles with various themes and mechanics. Popular slots include Immortal Romance and Game of Thrones.
• Table Games: Includes blackjack, roulette, baccarat, and poker variations.
• Live Dealer Games: Evolution Gaming delivers a range of real-time games, including live blackjack, live roulette, and Dream Catcher.
• Progressive Jackpots: Major titles like Mega Moolah regularly offer life-changing sums.

What Game Developers Does 32Red Casino have?

32Red Casino UK partners with some of the best game developers in the industry. Most of the 32Red Casino gaming catalogue comprises online slots supplied by Big Time Gaming, Blueprint Gaming and NetEnt. In total, the platform is supplied by more than 12 software providers. That’s a decent number in our book and provides a good mix between big names and indie studios.

So, you’ll certainly be spoilt for choice regarding games to play at the 32Red online casino site. You’ll also find many options in the live casino section, with many games supplied by Evolution Gaming and 32Red Casino. For the latter, you’ll find exclusive live roulette, baccarat, and blackjack games streamed live from the platform's studios. Nice!

Popular Game Providers at 32Red:

• Microgaming: Known for classic slots like Mega Moolah and Thunderstruck.
• NetEnt: Famous for Starburst and Gonzo’s Quest.
• Evolution Gaming: A leader in live dealer games.
• Play'n GO: Innovative slots like Book of Dead.

32Red Slots Overview

You have plenty of options for slot games at 32Red Casino. You can choose from more than 550 online slots, including video slots, classic slots, progressive jackpot slots and more. There are even a few exclusives – for example, there's an exclusive slot game based on TV celebrity Keith Lemon, aptly called Keith’s Lucky Lemons.

When you visit the slots homepage, the top category of games is the Featured section, which showcases the most popular slots in the UK. You can choose between slot titles such as Cleopatra, Fishin’ Frenzy and 9 Pots of Gold. Further down, you can even find new slots added weekly on the website.

Jackpot Slots Overview

If you want life-changing money with one spin, 32Red Casino has many options. The Megaways and 243 Ways to Win sections allow you to win big. Plus, with 30+ jackpot slots, which slot will you play first? The most popular on the site include Megaways Jack, Extra Chilli and Tipping Point, where you can win six figures if you get lucky.

Nevertheless, if you are looking for jackpots in the millions, head to the Jackpot section. There, you’ll find 40+ progressive jackpot slots to play. On many of these, such as Sisters of OZ, Cash n’ Riches and Blazing Diamonds Wowpot, the top prize can exceed a whopping £25 million!

Table Games Overview

UK players can play over 80 RNG versions of popular table games at 32Red Casino. Roulette offers the largest selection of games, featuring nearly 50 titles to choose from. This includes some exclusives such as Terminator Roulette. In blackjack, there are 30 variants in which to try your luck. This includes unique 32Red games such as Downtown Vegas Blackjack.

You can even play the game made famous by the James Bond movies: baccarat. We recommend betting on the Banker or the Player in Baccarat Gold. This game has a high RTP of 98.94%. Yet, if you prefer poker, that is also an option. Unique variants, such as All Aces Poker and Deuces Wild Poker, can be played on the platform with stakes starting from as little as 50p.

32Red Live Casino Overview

If you’re looking for a real-life casino experience from the comfort of your own home, head over to the Real & Live Casino tab. You can play live dealer games in roulette, blackjack, baccarat, game shows and poker there. When writing our review, we noted 60 live dealer games on 32Red's platform.

32Red Casino offers a wide range of games, including roulette and blackjack, streamed from authentic studios featuring professional croupiers. Alternatively, Evolution Gaming, a leading industry provider of live dealer casinos, offers a range of additional games, including Football Studio and Coin Flip. Overall, we're impressed!

32Red Sports Betting

32Red's sports betting platform, located under the "Sport" tab, allows UK players to wager on a wide range of events, both pre-match and in-play. Major sports include football (Premier League, Champions League, EFL Championship, internationals), horse racing (UK, Ireland, international events), tennis (ATP, WTA, Grand Slams like Wimbledon), cricket (Tests, ODIs, T20s, domestic leagues), rugby (Union and League), plus golf, boxing, darts, snooker, basketball, and eSports.

Betting markets range from simple win/draw/win bets to specialised options like first goal scorer, handicaps, over/under totals, and correct score predictions. The live betting feature allows real-time wagers with live updates and dynamic odds. Additionally, the cash-out option on selected bets lets you secure winnings or minimise losses before an event concludes.

Banking & Payment Options at 32Red Casino

32Red Casino supports a wide range of payment methods for both deposits and withdrawals. Including options like PayPal and Apple Pay is especially popular among UK players, adding an extra layer of convenience. Deposits are processed instantly, but withdrawals may take some time to process. While eWallet withdrawals can be processed in under 24 hours, card or bank transfers may take up to 5 business days. There are occasional reports of delays, particularly when withdrawing more significant amounts.

Fees: Some withdrawal methods, such as bank transfers, may incur additional costs, which users have noted as a drawback.

32Red Casino Deposits, Withdrawals & Payout Speed

Depositing and withdrawing money at 32Red is fast and straightforward.

• Deposit Methods: Major debit cards, PayPal, and bank transfers are available.
• Withdrawal Time: Withdrawals are typically processed within 24 hours, depending on the payment method.
• Minimum Deposit: The minimum deposit is £10, ideal for budget players.

32Red withdrawal times depend on the payment method you choose. The fastest way to do this is to use PayPal, which will send your funds within 12 hours. If you withdraw to a debit card, please expect to wait 1-3 business days for the funds to be deposited into your account. The final option is a bank transfer, which will take 3-5 days to receive your funds.

Note: Withdrawals remain in “pending” for 24 h, after which 32Red processes them within the next business day.

32Red Deposit and Withdrawal Options:

KYC Process & Documents

• When registering, upload documents to verify your age and address
• This will include a copy of your passport, ID card or driving licence
• A recent bank statement or utility bill is required to verify your address
• You may be required to upload documents proving your source of funds
• If you need any help, you can contact 32Red customer support 24/7

Customer Support at 32Red Casino

One of the most reliable aspects of 32Red Casino is its 24/7 customer support, which is available through live chat, email, and phone. However, players have voiced concerns about the difficulty in accessing live chat, which is not as prominently displayed as it should be. Furthermore, response times via email can be slow, and phone support is not always easily accessible.

While their team is knowledgeable and friendly, there is a consensus that support could be more proactive, especially in resolving withdrawal issues or bonus-related queries.

Customer Support Channels:

• Live Chat: Available 24/7, but it's not easy to find.
• Phone Support: Yes, but availability is limited.
• Email Support: Yes, but responses can take longer.

32Red Mobile Compatibility

32Red has invested heavily in its mobile casino platform, offering a responsive mobile website and dedicated apps for iOS and Android. The mobile version mirrors the desktop site’s functionality, making it easy to navigate and play while on the go. Games are well-optimised for smaller screens, including slots, table games, and live dealer games.

The mobile app is highly rated for its performance and reliability, with minimal downtime. Players can also access customer support, manage payments, and participate in promotions directly from the app.

Player Safety & Responsible Gambling

Playing on 32Red Casino gives you plenty of responsible gambling tools to stay in control. The platform takes responsible gambling seriously and has a dedicated “safer gambling” section.

On the safer gambling page, you’ll find helpful information on underage gambling, sources of wealth and the tools you can use to stay in control. In your 32Red Casino account, you can set daily, weekly or monthly deposits. Additionally, you can take cooling-off periods or opt for self-exclusion entirely. Best of all, you can do this all by yourself without needing to contact customer support.

32Red Casino offers support for players who are experiencing gambling issues from reputable third-party providers such as Take Time to Think, GambleAware and Gamblers Anonymous.

• 256-bit SSL & ISO-27001 servers.
• Full GAMSTOP integration.
• Tools: deposit limits, loss limits, 24-hour-to-6-week cooling-off, self-assessment, autoplay controls.

32Red Licenses & Security

The 32Red Online Casino is fully licensed and regulated by the UK Gambling Commission (UKGC) under license number 39430 and the Gibraltar Licensing Authority. This provides players peace of mind regarding fairness and security. The casino uses TLS encryption to protect personal and financial data. Additionally, 32Red is affiliated with responsible gambling organisations such as GambleAware and GamCare, further underscoring its commitment to player safety.

32Red Company Information

• Name: 32Red Casino
• Company: Kindred Group
• Address: Camilleri Preziosi, Level 2, Valletta Buildings, South Street, Valletta VLT 1103, Malta
• Established: 1997
• License: UK Gambling Commission (UKGC)
• License No.: 039430-R-319293-014

Which Company Owns 32Red Casino?

32Red Casino is owned by the Kindred Group, a colossal gambling company founded in 1997 and headquartered in Malta. The company started as Unibet's well-known brand but has since grown and acquired other gambling brands. Some of the most famous online casinos and sportsbooks owned by the Kindred Group are Unibet Casino, Bingo.com, Maria Casino, Otto Kasino, and Highroller Casino.

It should be noted that 32 RedCasino has been the subject of two UKGC actions. In March 2023, 32Red and Platinum Gaming were fined £7.1 million for social responsibility and AML failures, with 32Red.com's total liability recorded at £4.2 million. One example given by the UKGC showed that a player was allowed to deposit £43,000 and lose £36,000 in a single week.

Furthermore, in 2018, 32Red was fined £2 million for failing to protect a vulnerable customer. In the latter case, an individual was allowed to deposit £758,000 over three years without social responsibility or money laundering checks. This incident, along with the one listed above, forced us to downgrade our overall casino review score for 32Red.

32Red Sister Sites

Kindred Group operates several sites. While technically a sister site of 32Red Casino, Unibet operates independently.

32Red Casino Compared

Now, let's look at how 32Red compares to some of the best online casinos in the UK…

32Red Casino vs 666 Casino

32Red Casino is a long-established brand with a strong reputation in the UK. It offers over 2,000 games, including slots, live casinos, and sports betting. It’s known for excellent customer service and a more traditional casino experience. However, the less-than-competitive wagering requirements (50x) may put off many.

666 Casino offers a darker, themed experience with over 1,300 games, a strong focus on live casino gaming, and lower wagering requirements (35x). It provides a unique, immersive experience.

Verdict: Choose 32Red for a traditional casino experience that also offers sports betting. Opt for 666 Casino for a darker, immersive theme with a broader game selection.

32Red Casino vs bet365 Casino

32Red Casino is a well-established brand specialising in slots and live casino games. It offers around 2,000 casino games and excellent customer service, but lacks the comprehensive betting options of some competitors. Wagering requirements are set at 50x, which is on the high side.

bet365 Casino offers a more extensive platform with over 1,000 games, including casino, sports betting, poker and bingo. It features a highly rated mobile app, making it an ideal choice for those seeking a one-stop betting platform. However, bet365 also features relatively high wagering requirements of 50 times the bonus amount.

Verdict: Choose 32Red for a traditional casino experience and customer service. Opt for Bet365 Casino, a comprehensive gambling platform with more variety.

32Red Casino vs PokerStars Casino

32Red Casino is a well-established presence in the UK market, offering around 2,000 games, including a diverse range of slots and live casino options. It’s known for its excellent customer support but lacks a significant poker offering. Wagering requirements are 50x, which, as we say, is considered high.

PokerStars Casino is part of the global PokerStars brand. It features a robust poker platform and over 1,000 casino games. It’s a top choice for poker enthusiasts, though it also has high wagering requirements (50x).

Verdict: For a traditional casino experience, choose 32Red Casino. For poker and casino games, opt for PokerStars Casino.

Similar UK Casinos to 32Red

• LeoVegas – mobile-first design & fast Trustly payouts.
• Casushi – daily wagering-free spins.
• Unibet Vegas – a sister site with a shared wallet and sports.

32Red vs Key UK Competitors

32Red Trustpilot User Reviews

The Trustpilot score for 32Red Casino in the UK is notably low. Multiple recent sources report the following:

• At the time of writing, 32Red Casino holds an average Trustpilot rating of 1.4 out of 5.0 based on over 2,700 reviews.
• Another recent review cites a slightly higher but still poor score of 1.6 out of 5 stars.
• This low rating is echoed in expert reviews, which specifically mention a "very poor Trustpilot average score" and highlight common complaints about slow withdrawals, high wagering requirements, and complex account verification processes.

In summary, 32Red Casino's current Trustpilot score in the UK ranges from 1.4 to 1.6 out of 5, indicating generally negative customer feedback.

32Red Casino Verdict

32Red Casino provides a comprehensive gaming experience with over 2,000 games, featuring a diverse range of options including slots, live dealer games, and exclusive titles. Additionally, having the option to bet on sports is a boon for many UK players.

The welcome bonus is generous, but it comes with high wagering requirements (50x), which can be challenging for some. Although 32 RedCasino offers quick withdrawals, the limited payment options may disappoint UK players. The mobile experience and customer support are strong points, making it an excellent choice for on-the-go gaming.

Overall, 32Red Online Casino is a reliable and solid option. However, reducing the bonus wagering requirements and improving the banking options would be helpful. Nevertheless, we highly recommend playing at 32Red in the UK.

Is 32Red Worth Your Time?

• Pros: Huge exclusive game slate, PayPal withdrawals in under a day, seasoned brand, robust RG tools.
• Cons: 50× wagering is steep; debit-card cash-outs still up to 3-5 days.

Bottom line: A veteran UK casino that still punches above its weight – ideal for slot lovers who value quick e-wallet payouts. If you can stomach the higher wagering, 32Red Casino delivers on variety and trust.