Casumo Casino Review

Casumo Casino Overview

When you first visit Casumo Casino, your thought is the platform is sleek and modern. The first thing you’ll see is the featured image which consists of the exclusive online casino tournament.

Directly underneath you can view all the promotions Casumo UK has to offer, ranging from the welcome package to Pragmatic Play tournaments.

When you scroll further down the page, you’ll reach the most popular games on the site. These include slots such as Gates of Olympus and live casino games like Quantum Roulette and Crazy Time.

For further information about the platform, head into the footer of the site. There you’ll find all the essential stuff such as terms and conditions, FAQs and responsible gambling.

Casumo Casino Welcome Bonus Offer

By just registering for Casumo Casino you can claim the generous welcome package. It consists of a 100% matched bonus of up to £25 plus 20 free spins on Sahara Riches Cash Collect.

To claim, you must first opt-in before you make a minimum deposit of £10. Once the deposit is made, the bonus credits will show up automatically in your account. Notably, deposits with ApplePay, Trustly, Paysafecard, Skrill, Neteller or Paypal do not qualify for the promotion.

There is no expiry date on the matched bonus, but once claimed, you only have 30 days to use up the free spins side of the bonus.

How to Sign Up & Claim Your Welcome Bonus

Casumo Wagering Requirements

With all Casumo bonuses, be sure to read the terms and conditions before you claim. One crucial factor with matched casino bonuses and free spins is the wagering requirements. It is a number and means how many times you must play through the funds before you can make a real money withdrawal.

For example, on the welcome bonus, the wagering requirements are 30x. This means if you deposit £10, you must make £300s worth of bets before you can make a withdrawal. The good news is that you can win or lose on these wagers, it’s just that you must meet the required 35x number before you can make a real money withdrawal.

Casumo Welcome Bonus Terms

• Wagering requirements are 35x
• Not all payment methods qualify for the promotion
• Opt-in for the Casumo bonus before you deposit
• Bonus credits are automatically applied once your first deposit goes through
• You also get 20 free spins on Sahara Riches Cash Collect

Additional Bonus Offers & Promotions

Let's see what other promotions Casumo lays on for its existing customers…

20% Live Casino Cashback up to £100

From Thursday until Sunday just make a minimum £10 deposit and play Casumo’s Blackjack 1 game. If you lose you can claim back your losses of up to 20%, with the maximum amount being £100. The casino cashback promotion runs all year round and is open to UK players every week. Sometimes the live games change for the bonus so turn your notifications on via email and SMS.

Casumo Casino Promotions and Loyalty Rewards

Based on the activity in your Casumo Casino account, you’ll be rewarded with Valuables. They will pop up in your account and can be anything from bonus cash, deposit bonuses or free spins. Once you receive the Valuable in the inventory section of your account, it will contain all the information about the bonus and which games it applies to.

How is the Game Selection at Casumo Casino?

The game selection at Casumo Casino is huge, with just over 2,000 to play. These include popular slots, table games and a top-notch live dealer casino.

Besides casino games, you can also take advantage of Casumo Sports. You can wager on everything from football to horse racing, and the cherry on the cake is in-play betting.

If you are looking for something unique, you can play Slingo, a hybrid between slots and bingo. Or, for instant win games, scratch cards and keno are on offer. With just one account, you can access all these verticals on the website and the app.

What Game Developers does Casumo Casino have?

Casumo UK only works with the finest game developers. We’re talking about slot makers such as NetEnt, Blueprint Gaming and Red Tiger. Then again, if you prefer RNG table games, many of the titles are supplied by Playtech and Games Global (formerly known as Microgaming).

The live casino section is the cherry on the cake. Many of the games are supplied by Evolution Gaming, a pioneer in the industry. Each game is live-streamed from an authentic studio and hosted by friendly dealers. To give you that real-life, immersive experience you can even interact with the dealer and other players on every game.

Casumo Slots Overview

Casumo Slots are the biggest section of the whole platform with 1,800+ titles to choose from. You can play popular slots in the UK, such as Book of Dead or Extra Chilli Megaways. Yet, you can also pick from classics, video slots, Megaways and even 3D slots, if that is what you prefer.

New slots are added weekly, and if you want to try them first without betting, then no problem! Each slot is available to play in the demo version, and when you’re ready you can play for real money.

Jackpot Slots Overview

If you want to win gigantic sums of cash, head over to the jackpot section of Casumo Casino. There, you’ll find top games made by big names such as Mega Moolah and King Spins Deluxe.

When we assembled this Casumo review, we could only find 10+ jackpot titles. Many of these are Wowpots and Jackpot Kings games such as Sisters of Oz Wowpots and Tiki Riches Megaways. The good news is that on many Wowpots and Jackpot Kings slots, the prizes are in the millions.

Table Games Overview

The table games section at Casumo UK is modest with only 10 titles to play. These include popular games such as roulette and blackjack, but there are no baccarat or video poker games to enjoy.

Then again, you can play all the variants of roulette as well as 20p Roulette, the most-played RNG roulette game in the UK. When it comes to blackjack, only classic variants are available to play, which is slightly disappointing.

Casumo Live Casino Overview

All the classic casino games are on offer in the live dealer section of Casumo Casino. The platform focuses more on live games than RNG versions so if you enjoy baccarat, there are 10+ variants to try, and the same can be said for video poker.

You can also play exclusive blackjack and roulette titles aptly named Casumo Roulette and Blackajck respectively. If you are looking for something different, then you can also play game shows such as Crazy Time and Deal or No Deal Live.

Banking & Payment Options at Casumo Casino

When we wrote this Casumo review, we found the payment methods easily as everything is located in the FAQs. In total, there are eight banking options to make deposits and seven to make withdrawals. This is because, with Paysafecard casinos, you cannot make a withdrawal.

There are a wide range of payment options at your disposal. These include debit cards such as Visa or Mastercard as well as Apple Pay and bank transfers. You can also use e-wallets namely Skrill, Neteller, Paysafecard and MuchBetter. Notably online solutions such as PayPal and Trustly are not accepted on the platform.

All payment methods are safe, and straightforward to use. One thing to consider is that when you make a withdrawal it must go to the same banking option you deposited with.

Deposits, Withdrawals & Payout Speed

When you play at Casumo UK you can deposit and withdraw using pounds sterling. The minimum deposit is £10, which qualifies you for the welcome package. In addition, you will not be charged a processing fee for any deposit, and the funds will show in your account instantly.

On the other hand, if you withdraw less than £10 you will be charged a £3 processing fee by the platform. Notably the minimum withdrawal is only £1. When it comes to Casumo withdrawal times, it varies depending on which banking option you opt for.

All withdrawals are processed in a matter of hours by the Casumo Casino team and once approved you’ll get your money. The fastest methods are e-wallets and Apple Pay as your funds will arrive instantly. If you prefer debit cards, expect to wait 2 further days and if you choose a bank transfer, you’ll have to wait up to 5 working days.

KYC Process & Documents

• You are required to upload supporting documents when you open an account
• One is a copy of your passport, ID card or driving licence
• The other is a recent bank statement or utility bill to prove your address
• You may be required to upload financial documents to prove your wealth
• If you need any support you can contact the live chat or send an email to customer support

Customer Support at Casumo Casino

If you need more information, the first port of call should be the FAQ page located in the footer of the site. There, you’ll find essential information on deposits, withdrawals, bonuses and more.

However, if you do need further assistance you can get in touch with the team via live chat or email. The live chat is open from 8 am to 11 pm every day, and you’ll be connected to an agent in minutes to help you with your queries. We asked a few questions about Casumo betting options and promotions and the replies we received were helpful and in a timely manner.

The second option to get in touch is by sending an email to hey@casumo.com. We advise this option if you have longer enquiries or a complaint, as it's the only way to get in touch with management.

• Email: hey@casumo.com
• Live Chat: 8 am - 11 pm every day

Casumo Casino Mobile Compatibility

If you prefer playing casino games on the go, then the official Casumo Casino app is available to download for free. You can get on the App Store and Play Store and will only take a few moments to download onto your device.

The design of the app is modern and it’s simple to navigate to your favourite games. The good news is that all the games on the website can be played on the app, and quality is not compromised either. Each game is optimised to your screen size, and you’ll never experience annoying lags or buffering.

Besides gaming, you can make deposits and withdrawals from the app. In addition, you can check the latest promotions, and contact the live chat if you ever have any issues. It is the ideal solution if you want to play casino games out and about.

Player Safety & Responsible Gambling

Casumo Casino does a terrific job at keeping all its players safe and in control of their gambling habits. On the dedicated responsible gambling page, you can take self-assessment quizzes to test whether you have an issue or not. Moreover, further help is provided by trusted third parties such as Gordon Moody, Gamblers Anonymous and Gambling Therapy.

Moreover, there are plenty of safer gambling tools at your disposal at Casumo. For example, you can set deposit limits, secession limits and net loss limits. In addition, you’re able to request reality checks, take cooling-off periods or even self-exclude. All these options are available in your account so you don’t need to contact customer support.

Licenses & Security

Casumo betting is safe and secure because the platform is licenced by the United Kingdom Gambling Commission (UKGC). The account number is 39265 and it’s the UKGC’s job to keep UK players safe whilst playing at online casinos. In fact, if you ever have an issue whilst playing online, such as not receiving your winnings, you can contact the UKGC to complain.

Furthermore, when you’re playing on the app or website all your personal and financial information is secure. This is because Casumo Casino utilises state-of-the-art TLS encryption technology which keeps away malicious third parties such as hackers.

Casumo Company Information

• Name: Casumo Casino
• Company: Casumo Services Limited
• Address: Unicorn Centre, Triq Il-Uqija, Swieqi, SWQ 2335, Malta
• Established: 2012
• License: United Kingdom Gambling Commission (UKGC)
• License No.: 39265

Which Company Owns Casumo Casino?

Casumo Casino is owned and operated by Casumo Services Limited, a company with its headquarters in Malta. Founded in 2012, Casumo added a sportsbook in 2018 and has gone from strength ever since.

Casumo Services Limited also owns Dunder Casino and Kazoom Casino, two well-known brands in the industry. The company is private and has made a name for itself because of the native app, excellent ongoing promotions and the number of awards won over the years.

Casumo Casino Compared

Before we move on to Casumo user reviews, let's see how the online casino compares to its main competition…

Casumo Casino Vs Space Casino

Casumo Casino is known for its extensive game library, featuring over 2,000 games, including slots, table games, and live dealer options. Casumo also offers a unique rewards system that incentivises players through a gamified experience, making it ideal for those who enjoy continuous rewards while playing. With a 30x wagering requirement, Casumo is competitive in terms of playthrough requirements.

Space Casino, by contrast, provides a more compact selection of casino games, along with sports betting options, catering to players who enjoy both casino and sports. It has a 35x wagering requirement, making it slightly less favourable for casino-focused players but still appealing to those looking for a balanced casino and sportsbook combination.

Verdict: Choose Casumo Casino for a massive game selection and unique rewards system. Or, choose Space Casino if you prefer a blend of casino games with sports betting.

Casumo Casino Vs Hyper Casino

Casumo Casino impresses with its vast selection of over 2,000 games, including slots, table games, and live dealer options. Known for its gamified rewards system, Casumo engages players by offering continuous rewards throughout their gaming journey. Its wagering requirement of 30x is competitive, making it a solid choice for frequent players who enjoy variety and ongoing rewards.

Hyper Casino offers a slightly smaller library with over 700 games but has a lower wagering requirement of 25x, which can be attractive for players looking for faster withdrawals. Hyper Casino focuses on a straightforward experience without gamification, making it ideal for players who prefer a simpler, no-frills casino.

Verdict: Choose Casumo Casino for its larger game library and unique rewards. Or, go for Hyper Casino for a simpler experience with lower wagering requirements.

Casumo Casino Vs Duelz Casino

Casumo Casino is known for its extensive game library of over 2,000 titles and a gamified rewards system that offers players continuous incentives. With a competitive wagering requirement of 30x, Casumo is ideal for players who enjoy variety and loyalty rewards.

Duelz Casino, on the other hand, brings a unique twist with its battle-style gameplay, where players can duel each other for rewards and trophies. Duelz also has a substantial game selection but is more focused on the social and interactive aspects, making it great for players who enjoy competitive gaming. It has a slightly higher wagering requirement at 35x.

Verdict: Choose Casumo Casino for its vast game library and straightforward rewards. On the flip side, Duelz Casino is the one if you prefer a social, competitive gaming experience.

Casumo User Reviews

Casumo Casino has built a strong following, but it’s not without its share of criticism from players. Many users appreciate the easy-to-navigate interface and broad game selection, yet some key issues crop up regularly in reviews.

A frequent complaint is around payout times. While some players receive funds promptly, others face lengthy delays, often due to extended verification processes. This inconsistency has left users frustrated, especially those expecting faster withdrawals.

Customer support gets mixed feedback. Some users report positive interactions, but many describe slow response times and limited helpfulness when dealing with account issues.

Casumo’s bonuses are generally well-received, but the terms and conditions, especially wagering requirements, are frequently mentioned as a downside. Players often find the requirements more challenging than they expected, making it tough to fully enjoy the promotional offers.

Here’s a quick summary of recurring issues players mention:

Casumo Casino Verdict

That’s everything you need to know in this comprehensive Casumo review. Now it’s time for our verdict. First, we love the user interface of both the website and the app, as it’s simple to use and very responsive to any request.

The games on offer are ones of quality, but we would like to see more RNG table games. Yet, the live casino section does make up for that, and coupled with the generous welcome package, Casumo Casino is certainly worth registering for.

Overall, a great online casino with great customer support options and plenty of ongoing promotions to take advantage of.