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Casumo Casino Review

Chris Vaughan
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When I first visited Casumo Casino in 2012, it was clear they were taking a new direction. Quickly becoming established as a casino that gamified rewards, it was not long before hundreds of other casinos - like LeoVegas - followed in their footsteps. While Casumo is no longer the trailblazer it was in 2012, they still have plenty to offer new players. The Welcome Bonus is pretty average, though fair, but the real perks can be found in Casumo's famous Rewards Shop.

We will cover all of these topics and more in this detailed review of Casumo Casino... read on!

Chris Vaughan
...the real perks can be found in Casumo's famous Rewards Shop Chris Vaughan
Pros
  • 2,000+ games to play
  • Excellent app for Android and iOS
  • Generous welcome package
  • Ongoing Casumo promotions
  • Sleek, modern interface
Cons
  • Limited RNG table games
  • Few progressive jackpots
  • The live chat is not 24/7

Casumo Casino Bonus Code & Bonuses

18+. New customers. Opt-in required. 50 Bonus Spins on “Big Bass Bonanza” at 10p per spin and 100% Deposit Bonus up to £100 on first deposit (payment method and play restrictions apply). Min. deposit £20. 30x wagering for Bonus Spins and Deposit Bonus (game weighting applies). Max. £5/spin or £0.50/line. 30 days expiry. Please gamble responsibly • BeGambleAware.org • Terms and conditions apply

1. Deposit Bonus100% up to 100 £ + 50 Free Spins
Minimum Deposit£20
Wagering30x (D+B)
Wagering30x (Free Spins)
Bonus Last Updated: 29/07/2025

Quick Glance & Details

General Information

Website in English
Tax Free
Loyalty Programme
Chat Support
Phone Support
App Available
Email Support
Emailhey@casumo.com
Established2012
LicenceUKGC
Minimum Deposit10 £
Minimum Withdrawal-
Withdrawal Limit-

Type of Games

Slots
Live Casino
Poker
Blackjack
Roulette
Baccarat
Craps
Bingo
Keno
Sports Betting
Esport
Lotto
Scratchcards

Payment Providers

Bank Transfer Bank Transfer
Maestro Maestro
Mastercard Mastercard
Mastercard Debit Mastercard Debit
Paypal Paypal
Skrill Skrill
Trustly Trustly
Visa Visa
Visa Debit Visa Debit
Visa Electron Visa Electron

Showing 10 / 11

Game Developers

Elk Studios Elk Studios Evolution Gaming Evolution Gaming
iSoftBet iSoftBet
Microgaming Microgaming NetEnt NetEnt
NextGen Gaming NextGen Gaming
Nolimit City Nolimit City Play'n Go Play'n Go
Playson Playson
Playtech Playtech

Showing 10 / 81

Casumo Casino Overview

If you are looking for a unique online casino experience, Casumo Casino has a lot to offer. With 2,000+ games, ranging from the most popular UK slots to more than 120 table games, as well as a full live dealer suite, you’re spoilt for choice.

UK players can claim a generous welcome package, but the rewards do not end there. Casumo have been keeping players happy with their great Rewards Shop and Casumoverse perks for years.

Key Takeaways

Founded in 2012, headquartered in Malta, with UK regulation
A unique gamified and playful platform called the Casumoverse
Licensed by the UK Gambling Commission and the Malta Gaming Authority
Offers diverse games and betting options: slots, table, and live casino
Strong focus on responsible gambling and compliance improvements after regulatory fines

Casumo Casino Welcome Bonus Review

New players at Casumo Casino in the UK can claim a 100% deposit match bonus up to £100 plus 50 free spins on the popular slot Big Bass Bonanza. This offer is available to all first-time depositors who meet the minimum deposit requirement and is designed to give a strong start to your Casumo experience. Both the bonus funds and free spins are subject to a 30x wagering requirement, and the bonus must be used within 30 days of deposit. No bonus code is required to claim this welcome offer. It is worth noting that the 30X is reasonable, and on the lower side for UK casino bonuses. Compared to Hippodrome Casino's 100% Welcome Bonus, which comes with a hefty 50X wagering requirement, Casumo offers players a fair whack at converting a bonus into real dosh.

It is worth noting that the 30X is reasonable, and on the lower side for UK casino bonuses.

Casumo Casino Welcome Bonus Summary Table

Feature Details
Bonus Amount 100% match up to £100
Free Spins 50 free spins (Big Bass Bonanza)
Minimum Deposit £20
Wagering Requirement 30x (bonus funds and free spins winnings)
Maximum Bonus £100 + 50 free spins
Expiry 30 days from first deposit
Eligible Games Big Bass Bonanza (for free spins)
Promo Code Required None

Casumo Welcome Bonus banner on the UK homepage

How To Claim the Casumo Online Casino Welcome Bonus

  1. Register an account
    • Visit the Casumo Casino UK website and click on “Join Now”.
    • Fill in your details to create your account.
  2. Deposit funds
    • Log in and go to the cashier section.
    • Choose your preferred payment method and deposit at least £20 to qualify for the offer.
  3. Claim your bonus
    • The 100% deposit match (up to £100) and 50 free spins on Big Bass Bonanza will be automatically credited once your deposit is processed.
  4. Meet the wagering requirement
    • Use your bonus funds and free spins.
    • Fulfil the 30x wagering requirement within 30 days to convert bonus funds and withdraw any winnings.
  5. Enjoy playing
    • Explore Casumo’s wide range of slots and casino games with your boosted balance!

Ongoing Promotions and Loyalty Rewards at Casumo Casino

Casumo Casino offers a variety of ongoing promotions and loyalty rewards designed to keep existing UK players engaged and rewarded. Here’s an overview of what you can expect:

Daily Rewards and Bonuses: Casumo has a gamified loyalty system where players collect points and "valuables" such as free spins, cash bonuses, and other perks simply by playing. This makes regular sessions more rewarding.
Daily Spinner: Every day you log in, you can spin a daily wheel to win free spins or other bonuses without needing to meet deposit conditions. Winnings from these spins come with wagering requirements.
Reel Races: These are timed slot tournaments occurring frequently, where you can win free spins and cash prizes by competing on specific games.
Drops & Wins: Pragmatic Play’s popular "Drops & Wins" network promotion runs for months at Casumo, offering wager-free prizes like bet multipliers, extra spins, and instant cash bonuses on selected slots with daily and weekly prize pools.
Monthly and Thematic Promotions: Casumo runs a variety of recurring and seasonal promotions where players can earn bonus spins, deposit boosts, and other rewards. For example, August 2025 featured daily offers like deposit bonuses and bonus spins tied to different days of the week.

Summary Table of Ongoing Promotions

Promotion Name Description Key Info Wagering Requirement Duration
Daily Spinner Spin daily for free spins/bonuses No deposit needed to spin 30x wagering on winnings Ongoing
Reel Races Slot tournaments with prizes Opt-in required, timed events Standard wagering applies Frequent
Drops & Wins Pragmatic Play prize drops Instant wager-free wins, multipliers None on drop prizes Jun-Nov 2025
Monthly Thematic Offers Deposit bonuses, free spins, reloads Varying offers tied to days of week Standard wagering (typically 30x) Monthly / Seasonal
Loyalty Valuables Earn points & rewards in the Casumoverse Collect free spins, cash bonuses As per offer terms Ongoing

Casumo's rewarding loyalty system ensures that active players continually have bonuses and promotions to enhance their experience, promoting both excitement and value over time. Always check the "Valuables" section in your account to see which offers you currently qualify for and remember to opt in where required.

Casumoverse & Rewards Shop: Loyalty Gets Personal at Casumo Casino (UK)

If you’re after a loyalty experience that’s fun, personal, and rewarding, Casumo’s Casumoverse truly breaks from the bland, generic mould. I have always loved how Casumo create a gamified adventure that celebrates your gaming journey—not just your wagers—making every milestone feel like your own story. You are the hero!

Casumo Rewards Shop screen

Here’s what makes the Casumoverse & Rewards Shop special:

  • Progress Through Play: Every spin or bet fills your progress bar, nudging you onwards through imaginative planets and colourful belt levels. It’s about advancing your own adventure, not just climbing a dull VIP ladder.
  • Trophies & Achievements: Hit milestones and take on challenges to earn quirky Trophies, making your Casumoverse journey unique and memorable.
  • Valuables as Rewards: Instead of anonymous points, you’re rewarded with “Valuables”—free spins, bonus cash, deposit boosts, and sometimes even no-wager cash—that land in your inventory.
  • Flexible Rewards Activation: You control when to activate rewards, allowing you to use your Valuables strategically—no pressure to hurry or miss out.
  • Clear Terms: Each reward displays its rules, like wagering or expiry, so you always know where you stand.
  • Personal and Playful: The whole system feels tailored to you and paved the way for more human, less generic loyalty in online casinos.

For us, the Casumoverse & Rewards Shop turns loyalty into a colourful, playful adventure that puts you at the centre. Every session adds to your story, making both your achievements and your rewards feel genuinely personal and fun—just as loyalty programs should be.

Casumo Casino Games Review (UK)

Casumo Casino in the UK features a well-rounded game selection that covers all major preferences, from slots and jackpots to tables, live casino, and niche games. This wide variety ensures you'll always find new gaming experiences to enjoy, all accessible via desktop or mobile.

Game Types Available at Casumo Casino UK:

Slots: Classic, video, Megaways, and branded slots from top providers.
Jackpot Slots: Progressive and daily jackpots with big potential payouts.
Table Games: Multipleroulette, blackjack, and baccarat variations.
Live Casino: Real-dealer games with a vibrant social atmosphere.
Other Games:Slingo, scratch cards, plinko, crash, keno, and video poker.

Slots at Casumo Casino (UK)

If you’re someone who sees slots as more than just reels and paylines, you’re in the right place. At Casumo, slots are front and centre—not because they’re generic time-fillers, but because they serve up adventure, nostalgia, and surprises for every type of player. We genuinely love Casumo’s approach: the slots collection isn’t just massive, it’s incredibly varied and constantly refreshed. The lobby feels like a curated playlist that’s personal to you, not a dusty shelf of forgotten one-hit wonders.

The Casumo Slots Experience

  • Widest Variety, Hand-Picked for Fun: You’ll find over 1,600 slots.
  • Classic, Video & Megaways Slots: From old-school simplicity (like Fire Joker) to crave blockbuster titles with tumbling reels, cluster pays, and surprise multipliers - and everything in between.
  • Top Providers, Endless Choice: Casumo partners with the world’s most creative developers.
  • Personal Touch & Discovery: With frequent new game drops, themed releases, and handy guides!
  • Mobile-First, Always: Every slot has been optimised for the Casumo mobile app and site.

Wider Variety: Some Standout Slots at Casumo (2025)

Slot Name Provider RTP Why It’s Fun/Distinctive
Book of Dead Play’n GO 96.21% Iconic Egyptian adventure with expanding symbols
Reactoonz / Gigantoonz Play’n GO 96.51% Alien clusters, wilds, and mega symbols for quirky fun
Dead or Alive 2 NetEnt 96.82% Wild Western with (seriously) huge win potential
Fire Joker Play’n GO 96.15% Classic three-reel, fiery multipliers, pure old-school joy
Sweet Bonanza Pragmatic Play 96.51% Candy explosions, tumbling wins, big multipliers
Gates of Olympus Pragmatic Play 96.50% Ancient gods, free spins, tumbling reels, instant action
Fruit Shop Megaways NetEnt 96.06% Juicy upgrades, 117,649 ways to win, and vibrant Megaways
Extra Chilli Megaways Big Time Gaming 96.82% Hot chilli theme, variable reels, increasing free spins
The Hand of Midas Pragmatic Play 96.54% Sticky wilds, big multipliers, up to 5,000x—all gold themed
Turn Your Fortune NetEnt 96.24% Unique mini-games, Fortune Reels, collect-to-win mechanics

And that’s just a flavour! There are also slots themed around TV, movies, and adventure, along with exclusive releases you’ll only find at Casumo. If you want a new favourite, you don’t have to search—you can stumble on gems just by following your curiosity.

We think Casumo’s slots selection is a big part of why the site feels so lively and playful—it puts your fun front and centre, rather than pushing a generic list. So whether you’re seeking a nostalgic fruity classic or the next wild Megaways hit, Casumo’s slots lobby is a place where every spin builds your own story in the Casumoverse.

Jackpot Slots at Casumo Casino

If you’re anything like me, you know the lure of Mega Moolah when it pushes past that £3million mark. Even though the odds are long, there’s something magical about knowing someone has to win... Yes, we admit: now and then, we can’t help but take a few spins for a shot at that monster prize. It’s a little ritual—part hope, part fun, part “why not me?”

Standout Jackpot Slots at Casumo (2025)

Jackpot Slot Provider RTP Jackpot Type Distinctive Features
Mega Moolah Microgaming 88.12% Network Progressive Multi-jackpot wheel, Wild safari theme, hits £3M+
Wowpot: Book of Atem Microgaming 93.50% Network Progressive Egyptian style, four Wowpot jackpots
Major Millions Microgaming 89.37% Network Progressive Classic military symbols, snowballing jackpots
Divine Fortune NetEnt 96.59% Local Progressive Pegasus theme, falling wilds, Free Spins
Jackpot Giant Playtech 94.22% Network Progressive Volcano bonus, quirky graphics
Hall of Gods NetEnt 95.3% Network Progressive Norse gods, three jackpot levels
Daily Jackpot Series Red Tiger Varies Daily Drop All themes, guaranteed jackpots every 24 hours

Jackpots to look out for at Casumo

  • Mega Moolah: The undisputed king, famous for creating millionaires overnight. While the RTP is lower and the odds truly long, the “what if?” is too tempting the minute the counter hits that magical £3M+ mark. We understand the thrill—sometimes, you have to try your luck and dream!
  • Wowpot Series: Four jackpots in one, with the Mega Wowpot pot regularly rising over £2M. Equally tempting for longshot hunters.
  • Divine Fortune: A fan favourite for its frequent, more minor jackpot drops and classic vibe.
  • Red Tiger Daily Jackpots: If you want a “big win today” feel, these games promise someone will win every night before midnight, so there’s always action.

Casumo Table Games Review

Casumo’s table game lineup is almost as impressive as its slots, with 66 roulette tables and 69 blackjack tables, alongside plenty of poker, baccarat, and dice games. You'll find both classic versions and unique, modern twists—perfect whether you’re a strategic player looking for the best odds or just enjoying a spin or two. No matter your preferences, there’s always a fresh table to pull up a virtual chair and play.

Casumo roulette lobby

Casumo Blackjack lobby

Casumo Live Casino

Casumo’s Live Casino makes it incredibly easy to dive straight into the action with an intuitive Live Lobby—you get instant access to all tables and game shows, no endless scrolling or clutter. I genuinely appreciate how seamless it is to find exactly what you’re after, whether you’re itching for a round of Lightning Roulette (my all-time favourite for its high-voltage multipliers!) or want to browse the latest live game releases in one easy view.

My Top 5 Live Games at Casumo (UK)

Lightning Roulette
My go-to: electrifying multipliers, fast action, and consistently friendly dealers. Every spin feels like it could be the one!
Crazy Time
For a pure game show vibe with bonus rounds, wild studio energy, and loads of player chat—never a dull moment.
Monopoly Live
Board game nostalgia, bonus features, and a real sense of anticipation as that wheel spins—always unique.
Blackjack Live
Streams are sharp, tables are easy to find, and you always have plenty of options for all skill and budget levels.
Baccarat Live
Simple to join, slickly presented, and perfect for a relaxed but classy session whenever you need it.

Other Games

Casumo doesn’t just stick to the classics—their selection of “Other Games” is a treasure trove for anyone wanting something a little different. I’m a real fan of their Slingo and Plinko offerings; Slingo mixes the thrill of slots with bingo in endlessly entertaining ways, while Plinko drops add that perfect dose of unpredictability and quick fun. If you need a break from reels and tables, these unique titles keep things light, lively, and refreshingly approachable.

Game Developers at Casumo Casino (UK)

We all have our favourite slot provider, and it is unlikely you will not find yours at Casumo Casino. I am a sucker for NetEnt classics, and lately, Push Gaming have been on my top 3 list - both of which feature at Casumo. Casumo features games from a broad array of top-tier game developers, ensuring a diverse and high-quality gaming experience for UK players. These providers are known for their innovation, fairness, and engaging gameplay, covering all major casino game categories, including slots, table games, and live dealer experiences.

Chris Vaughan
We all have our favourite slot provider, and it is unlikely you will not find yours at Casumo Casino. Chris Vaughan
Developer Notable Game to Try RTP / House Edge Volatility / Key Features
NetEnt Starburst RTP ~96.06% Low-Medium volatility, iconic slot with expanding wilds
Play’n GO Book of Dead RTP ~96.21% High volatility, free spins with expanding symbols
Microgaming Mega Moolah (jackpot slot) RTP ~88.12% Progressive jackpots, multi-million prizes
Pragmatic Play Big Bass Bonanza RTP ~96.71% Medium volatility, free spins with multipliers
Evolution Gaming Lightning Roulette (Live Casino) House Edge ~2.7% Live dealer, multiplier-based roulette variant
Big Time Gaming Extra Chilli Megaways RTP ~96.82% High volatility, cascading reels, Megaways mechanic
Thunderkick Pink Elephants RTP ~96.1% Medium volatility, creative bonus features
ELK Studios Wild Toro RTP ~96.1% Medium volatility, walking wilds
Blueprint Gaming Genie Jackpots Megaways RTP ~96.5% High volatility, Megaways + jackpot features
Quickspin Sakura Fortune RTP ~96.58% Medium volatility, respins and free spins

Casumo’s partnership with such a rich mix of providers allows it to offer everything from classic slots and blockbuster jackpots to cutting-edge live casino games and innovative niche titles. This blend ensures a varied and trustworthy gaming portfolio, appealing to all types of players in the UK market.

Payment Options at Casumo Casino (UK)

Casumo Casino UK offers a broad range of secure and popular payment methods to facilitate deposits and withdrawals, catering well to UK players. The minimum deposit for all methods is generally £10 with no extra fees, and withdrawal times vary depending on the method used. Casumo supports instant deposits and aims to process withdrawal requests quickly, often within 23 hours, with payout speed then depending on your withdrawal method.

Payment Options at Casumo Online Casino (UK)

Payment Method Min Deposit Max Deposit Min Withdrawal Max Withdrawal Payout Speed
Visa/Mastercard £10 £20,000+ £10 £20,000+ 1-5 business days
PayPal £10 £20,000+ £10 £20,000+ Instant after approval
Skrill £10 £20,000+ £10 £20,000+ Instant after approval
Neteller £10 £20,000+ £10 £20,000+ Instant after approval
Apple Pay £10 £20,000+ £10 £20,000+ 1-5 business days
Trustly/Instant Bank Transfer £10 £20,000+ £10 £20,000+ Instant after approval
Paysafecard £10 - Withdrawals not supported - -
Revolut/Wise £10 - £10 - 1-5 business days
Bank Transfer £10 £20,000+ £10 £20,000+ 1-5 business days
Pay by SMS £10 - Withdrawals not supported - -

Key Points:

  • Withdrawal minimum is £10 to avoid fees; under £10 withdrawals incur a £3 charge.
  • Withdrawals can only be made to the same method used for deposits; otherwise, a bank transfer is used.
  • Casumo processes withdrawals 7 days a week, but the timing of withdrawals beyond their approval depends on the payment provider.
  • Casumo charges no fees on deposits or withdrawals.

How To Deposit at Casumo Casino UK

You can deposit at Casumo Casino in the UK by following these steps:

  1. Log in or register: Access your Casumo account via the website or mobile app.
  2. Navigate to the deposit section: Click on your account balance or "Deposit" button in the main menu.
  3. Select your preferred payment method: Choose from options like Visa, Mastercard, PayPal, Skrill, Apple Pay, Trustly, etc.
  4. Enter deposit amount: Enter an amount no less than £10 (minimum deposit).
  5. Provide payment details: Fill in the required information for your chosen method (card details, e-wallet login, etc.).
  6. Confirm the payment: Review and confirm the deposit. Funds should appear instantly in your casino balance.
  7. Start playing: Use your deposited funds immediately on your favourite games.

How To Withdraw From Casumo Casino UK

Here's how you can cash out your winnings at Casumo:

  1. Log in to your account: Go to Casumo and sign in.
  2. Access the withdrawal page: Click on your balance or "Withdraw" in your account menu.
  3. Choose your withdrawal method: Select a payment method that matches your deposit or default to bank transfer.
  4. Enter withdrawal amount: Specify the amount you wish to withdraw (minimum £10 to avoid fees).
  5. Submit withdrawal request: Confirm your withdrawal details and submit the request.
  6. Verification and processing: Casumo will review and approve your request, typically within 23 hours. Additional KYC verification may be required at this stage.
  7. Receive your funds: After approval, funds will be sent depending on the method chosen—instant for e-wallets like PayPal and Skrill, or 1-5 business days for cards and bank transfers.

Casumo KYC Process & Documents

The Know Your Customer (KYC) process at Casumo Casino is designed to verify player identity, ensure compliance with legal regulations, and promote responsible gambling. Yes, it can be annoying when you want to get in and play, but it also ensures you are playing at a casino that takes player safety seriously. Here are the key points summarising Casumo’s KYC procedure:

  • Verification Timing: KYC checks typically occur after registration and become mandatory once you reach a deposit threshold or request a withdrawal. This "risk-based" approach means some players verify sooner depending on their activity.
  • Information Required: During account registration, you must provide personal details including full name, date of birth, full residential address, nationality, email, and contact number.
  • Document Submission: For complete verification, Casumo requires scanned or photographed official documents proving identity and address. This may include:
    • Government-issued photo ID (passport, driver’s license, or ID card)
    • Proof of address (utility bill, bank statement, or official government document dated within the last 3 months)
    • In some cases, proof of source of funds or wealth (e.g., payslip, bank statements) may be requested.
  • Verification Checks: Casumo uses a combination of automated and manual checks powered by verification partners like Jumio to authenticate documents, confirm your age (minimum age 18), and check that you reside in a licensed jurisdiction.
  • Purpose: KYC helps Casumo prevent fraud, underage gambling, and money laundering, and ensures compliance with UK Gambling Commission regulations.
  • Account Restrictions: Until KYC is completed, Casumo may restrict your account, preventing deposits, access to bonuses, gameplay, or withdrawals.
  • Security: All data submitted for KYC is securely stored and processed in compliance with data protection laws.

Customer Support at Casumo Casino

Casumo has an excellent reputation when it comes to customer service. My pet hate at many online casino sites these days is that they rely too heavily on bots. So, I tested the Casumo Live Chat to see how quickly they referred me to a real agent and how efficiently my questions were answered. After initially getting a bot, on request to speak to a real CS agent, I was put through, and the agent answered my question straight away. Below you can see a screenshot of the conversation:

Casumo Live Chat transcript

Contact Method Details Availability Response Time
Live Chat Accessible via the website help button 24/7 Instant (under 1 min)
Email Support hey@casumo.com 24/7 Typically a few hours
FAQ Section On-site FAQ page Always available Immediate (self-help)
Phone Support Not available N/A N/A

Casumo’s customer service is well-regarded for professionalism and helpfulness, though users frequently note the absence of a phone option. The company encourages players first to consult their comprehensive FAQ for quick answers, reserving live chat and email for more complex issues.

Chris Vaughan
After initially getting a bot, on request to speak to a real CS agent, I was put through, and the agent answered my question straight away. Chris Vaughan

Can I Play at Casumo Casino on Mobile? (UK)

Of course, you can play at Casumo Casino on mobile in the UK. Casumo offers a highly rated dedicated mobile app available for both iPhone (iOS) and Android devices. The app provides access to thousands of casino games, including slots and live casino games, ensuring a smooth and enjoyable gambling experience on the go.

Casumo Mobile Casino System Requirements

  • For iOS: Requires iOS 10 or higher (compatible with most modern iPhones and iPads).
  • For Android: Compatible with the majority of recent Android smartphones and tablets.

Responsible Gambling at Casumo Casino

Casumo Casino takes responsible gambling seriously and provides a range of tools and features to help players stay in control and gamble safely. Their approach centres on ensuring that playing is fun and entertaining without causing harm or distress.

Here is a summary of the key responsible gambling options Casumo offers to UK players:

Responsible Gambling Feature Description
Deposit Limits Set daily, weekly, or monthly deposit limits to control spending
Loss Limits Restrict the amount of money you can lose over a chosen period
Wagering Limits Limit the amount you can wager within a timeframe
Session Time Limits Set reminders or limits on how long you can play in one session
Self-Exclusion Temporarily or permanently suspend your account to take a break from gambling
Reality Checks Regular pop-ups to remind you of the time spent playing
Self-Assessment Quizzes Online quizzes to help evaluate your gambling behaviour
Access to Support Services Direct links and information to gambling help organisations for additional support
PlayOkay Tool Casumo’s in-platform responsible gaming feature enables easy limit setting and monitoring
Expert Support Team Dedicated staff trained to assist players showing signs of problem gambling

These features are designed to empower players to gamble responsibly, helping them enjoy the casino experience without risking harm.

Safety and Security

Most casino sites pay lip service to safer gambling, but Casumo make it very easy to access all of their tools and responsible gambling resources. Here are the key safety and security features offered by Casumo:

  • High-Level Encryption: Casumo uses 128-bit SSL encryption.
  • Licensing and Regulation: Casumo is licensed by the UK Gambling Commission and Malta Gaming Authority.
  • Segregation of Player Funds: Customer funds are kept in separate accounts from the company’s operational funds.
  • Fair Play and Game Testing: Casumo’s games are regularly audited by independent testing agencies to certify that they are fair and use true random number generators.
  • Advanced Fraud and AML Measures: The casino uses advanced fraud detection tools and partners with AI-driven software solutions (such as Neccton) to monitor player activity in real time.
  • Robust KYC Process: Players must complete Know Your Customer (KYC) verification.
  • Responsible Gambling Tools: Casumo offers several responsible gambling features.

Casumo safer gambling tools

Overall, these combined measures demonstrate Casumo’s commitment to providing a safe, secure, and fair gambling environment for UK players, backed by regulatory oversight and cutting-edge technology.

Casumo Casino Company Information (UK)

Here are the key company details you need to know about Casumo Casino:

Detail Information
Owner / Operator Casumo Services Limited
Founded / Launch Date 2012
Headquarters Malta (also offices in Spain and Gibraltar)
Industry Online Casino
Number of Employees Over 300
Licenses UK Gambling Commission, Malta Gaming Authority, Sweden, Spain
Website www.casumo.com
Key Markets UK, Sweden, Malta, Spain, and other regulated European markets
Company Values Shine bright; Own the outcome; Teamwork; Be Bold & Brave

Casumo Casino Compared to Similar Casino UK Brands:

Here is a clear comparison table summarising key features of Casumo, Party Casino, and Bwin Casino in the UK, based on their known offerings and positioning:

Casino Casumo Casino Party Casino Bwin Casino
Main Focus Casino-first (slots, live, etc.) Balanced casino & sportsbook Sports betting-first with casino
Slots Selection 1,600+ varied slots Large, with popular slots 1,100+ slots including exclusives
Live Casino Extensive live tables & shows Good live casino offering Good live casino with exclusives
Sportsbook No Yes (balanced focus) Yes (primary focus)
Loyalty & Rewards Casumoverse gamified system Traditional bonus & VIP system Sports and betting promotions
Mobile Experience Highly praised app & mobile site Mobile-friendly Mobile-friendly platform
Bonuses 100% up to £100 + 50 free spins Welcome bonuses + free spins No casino reload bonus, sports promos
Wagering Requirements 30x Similar (around 30x) Around 35x
Customer Support Live chat, email; no phone Email and Live chat Live chat, email, and phone support available
Licenses & Regulation UKGC, MGA UKGC, MGA UKGC
User Reviews (Trustpilot) Around 2.3-2.4/5 (mixed) Around 3.4/5 (better than Casumo) Lower, around 1.3/5 (negative)
Game Provider Coverage NetEnt, Play'n GO, Pragmatic, etc. Similar top providers Diverse with exclusives

Casumo Trustpilot User Reviews

The Trustpilot score for Casumo Casino in the UK is currently 2.4 out of 5 stars, based on over a thousand reviews. This rating is considered "bad" . It reflects a significant number of negative player experiences, particularly around account verification and withdrawal processes.

GamblingAuthority Verdict

Casumo Casino has always been one of my favourite casino brands in the UK. Casumo Casino has always been one of my favourite casino brands in the UK. This has a lot to do with how they genuinely stand apart with their unique gamification of loyalty and rewards.

Casumo Casino’s other biggest strengths are the vast game selection of over 2,000 titles, covering slots, jackpots, table games, and live dealer games, all delivered on a sleek, mobile-friendly platform.

Chris Vaughan
Casumo Casino has always been one of my favourite casino brands in the UK. This has a lot to do with how they genuinely stand apart with their unique gamification of loyalty and rewards. Chris Vaughan

My Top 5 Takeaways from Casumo Casino (UK) – Short & Sweet

  1. Fun, Gamified Loyalty: The Casumoverse turns loyalty into a personal adventure, rewarding your play with flexible, playable bonuses you control.
  2. Huge, Diverse Slots Library: Over 1,600 slots, from classic fruit machines to the latest Megaways and exclusive titles, all handpicked for variety and fun.
  3. Exciting Jackpot Slots: Big network jackpots like Mega Moolah. Plus, the daily-drop jackpots keep the thrill alive.
  4. Easy Live Casino Navigation: The Live Lobby lets you jump straight into favourites like Lightning Roulette or Crazy Time—quick, clear, and clutter-free.
  5. Safe and Player-Focused: Fully licensed, secure, and packed with responsible gaming tools, Casumo delivers a smooth and trustworthy experience.

Casumo Casino FAQ

Yes, the registration process is simple and quick. Players fill out a straightforward four-part form and can start playing once their account is set up.

Almost all games have demo versions that allow you to try them for fun without risking real money, which is great for learning and practice.

New UK players get a 100% deposit match up to £100 plus 50 free spins on Big Bass Bonanza, subject to 30x wagering requirements and a minimum deposit of £20.

Yes, Casumo offers a range of responsible gambling tools including deposit limits, loss limits, session time reminders, self-exclusion options, and access to support organisations.

Support is available via live chat from 8am to 1am CET daily and by email, with quick response times. There is no phone support.

Yes, Casumo has dedicated mobile apps for iOS and Android, as well as a mobile-optimised website for seamless play on smartphones and tablets.

Casumo accepts Visa, Mastercard, PayPal, Skrill, Neteller, Apple Pay, Trustly, Paysafecard (deposit only), Revolut, Wise, and bank transfers.

Withdrawals are usually processed within a few hours, with e-wallets providing fastest payouts (often instant after approval), and cards or bank transfers taking 1-5 business days.

Casumo is licensed by the UK Gambling Commission and Malta Gaming Authority, uses 128-bit SSL encryption, and employs strict security and KYC verification measures.

Yes, bonuses including free spins and deposit matches carry a 30x wagering requirement that must be met before withdrawing winnings.

Casumo Casino user experiences

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Chris Vaughan
Chris Vaughan Senior Writer & Editor
58 Articles 1 Reviews

Chris Vaughan is a Senior Writer and Editor at GamblingAuthority. He has more than 18 years of experience in the iGaming industry and has great knowledge of game developers, trending games and casino research.

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Last Updated: 1 August 2025