Genting Casino Review

Genting Casino Overview and Design

Genting Casino is straightforward to navigate. The site comprises three main options: Casino, Live Casino, and Venues. Nonetheless, the first thing that will strike you about the site is the featured image. This shows the bonus offer: a 100% match up to £25 on deposits and 50 free spins.

Ease seems to be the ultimate goal. The casino's gaming options are All Slots, Jackpots, and Table Games. Clicking on the Genting Live Casino tab, you can pick between All, Roulette, Blackjack, Table & Cards and Game Shows.

The first game set features the most popular slots, conveniently organised in a grid. Here, you can play top titles like Big Bass Bonanza and Book of Dead.

If you need help or have questions about payment options, visit the footer of the Genting Casino website. You’ll see a small banner in the site's header promoting responsible gambling there.

Genting Casino Welcome Bonus Offer

Genting Casino offers all UK players a generous welcome package. It consists of a 100% matched deposit bonus of up to £25, plus 50 free spins. Please note that a minimum deposit of £10 is required. The bonus funds and free spins will be automatically credited to your account once you have made a deposit.

How to Sign Up & Claim Your Welcome Bonus

Genting Casino Wagering Requirements

Before you claim the Genting Casino welcome bonus, you’ll need to meet a few key conditions. Remember that the promotion is much better if you prefer playing slots, as any wagers on all slots contribute to 100% of the wagering. All the other games only contribute 10%.

The wagering requirement is relatively high at 10x on the welcome bonus and a further 10x on free spins winnings.

Genting Welcome Bonus Terms

• The minimum deposit is £10 
• Bonus funds are applied automatically 
• The wagering requirements are 10x
• Slots contribute 100%, other games 10%
• Your bonus expires after 30 days

Additional Bonus Offers & Promotions

A few notable promotions were running at the time of writing this Genting Casino review. So, it’s worth checking if the promos are still running. Here, we’ve highlighted a couple of them.

Golden Chips

Just head over to the rewards or daily picks section, and occasionally, you’ll be rewarded with golden chips. You can obtain them by making a deposit or as a free promotional offer. Essentially, golden chips are a feature of the live dealer provider Playtech. It’s a free bet, so you can win real money with no added risk when you log into any Playtech live casino game.

Levels

You'll earn points every time you play a game on the Genting Casino online platform. Each time you play for real money, your progress bar will grow. And for every level you reach, you’ll earn a new reward. To track your progress, head into your area and click on the “Levels” tab.

Genting Casino Promotions and Loyalty Rewards

And what about high rollers? Are there any benefits for VIP players at Genting Casino online? Let’s look at that aspect of the online casino site now…

VIP Programme

There is a VIP programme at Genting Casino. However, very little information is given on the Genting Casino site. The help centre states that the casino's VIP programme is by invitation only, and to keep an eye out for emails in your inbox. Therefore, this is a very exclusive club, and you can only hope to be chosen at some point. Until then, keep depositing and playing games.

How is the Game Selection at Genting Casino?

Genting Casino offers UK players a vast array of games. These range from the most popular slots in the UK to live game shows and RNG roulette. The UK online casino platform offers you over 6,000 games to get stuck into, so we’re sure you’ll never get bored.

While slots and table games are adequately covered, you will not find more niche casino games such as Slingo or scratchcards. However, Genting online casino indeed focuses on quality. You can see this in the live dealer games and the available progressive slots. 

What Game Developers Does Genting Casino Have?

Genting Casino collaborates with top game developers and showcases some of their best work on the homepage. Super game developers like Yggdrasil, Red Tiger Gaming, and Play’n GO are prominently featured across the Genting site.

For live table games, Genting Casino proudly displays information about Evolution Gaming. Choosing Evolution over other developers ensures that you’ll be playing the very highest quality live dealer games like roulette, blackjack, baccarat, craps and the latest game shows.

All in all, the online Genting Casino is powered by 20+ gaming providers, offering a diverse range of games. We are satisfied with the number – there’s always something to play at Genting!

Genting Slots Overview

Remember that slots are the only game that counts 100% towards the welcome bonus. And we have to say that you’re in for a real treat at Genting Casino. That’s because there are over 500 online slots, including the most-played titles in the UK, such as Starburst and Joker Jewels.

New online slots are added weekly from some of the biggest names like NetEnt and Quickspin. In addition, the dedicated Megaways section gives you over 117,000 ways to win. Lastly, if you’re looking for high RTP slots, you can try Mega Joker (99%) or Blood Suckers (98%). 

Jackpot Slots Overview

In addition to the Megaways section, if you want to win big off a single spin, Genting Casino has you covered. Just head over to the “Jackpots” category. From there, you can choose between Daily Jackpots or Jackpot Kings titles. Let’s have a look at both of those right now.

For example, the most popular Jackpot Kings titles are King Kong Cash and Eye of Horus. When writing our Genting Casino review, we found that the latest jackpot prize stood at a cool £2 million-plus. Plus, there are Daily Jackpots that must be won every day. So, you could net yourself an extraordinary five figures on popular titles such as Bass Boss or Cash Volt. 

Table Games Overview

Genting online casino offers a wide variety of table games. So, you can play RNG versions of the classics, such as European Roulette Pro or American Blackjack Turbo.

However, Punto Banco and Hi-Lo are also available if you prefer something different. In addition, the dedicated section for video poker gives you plenty of options. These include Jacks or Better and 2 Ways Royal, to name but two prominent examples.

Top names, including Playtech and GVG, supply the table games. The games are ideal for a variety of budgets as well. Stakes start at 10p, and high rollers can bet up to £5,000 per round. 

Live Casino Overview

We must admit that the Genting Casino live dealer section is rather extensive. It covers all the most popular games in the UK. We are talking about roulette, blackjack, baccarat, game shows and more. In total, you have 100+ titles to try, all streamed in HD by professional dealers.

Many games are supplied by Evolution Gaming and Authentic Gaming, two top-notch live dealer gaming providers. Both do a superb job of taking you into the heart of a real casino whilst relaxing in the comfort of your own home. So, it’s the next best thing to hopping on a plane to Las Vegas!

Banking & Payment Options at Genting Casino

Finding the available banking methods is straightforward. They are listed in the “Secure Banking” link in the site's footer. There, you can see which methods are available for deposits and withdrawals.

While writing our Genting Casino review, we identified 9 UK payment methods, including various debit cards, digital wallets, Pay N Play solutions, and e-wallets. This is a decent number to get started with, and we also give the variety high marks.

However, finding the limits and times can be a hassle. You need to go to the site's terms and conditions section. Rest assured, we’ve done that for you and broken everything you need to know into bite-sized chunks.

Genting Casino Deposits, Withdrawals & Payout Speed

With nine banking methods for UK players, you have more than enough options to get started at Genting. For example, the gambling site is one of our recommended debit-card casinos because it accepts both Visa and Mastercard. The casino also accepts e-wallets, such as Skrill and Neteller. In addition, you can deposit and withdraw money through Apple Pay, Trustly, and bank transfers.

The minimum deposit on all methods is £10, and there are no fees. The funds will be in your Genting Casino account instantly. You will not be charged a withdrawal fee, except for bank transfers, which incur a £10 fee up to £500. Any amount higher than this will incur no additional charge.

Withdrawal times vary depending on the method used. The quickest withdrawal methods at Genting Casino are e-wallets and Trustly, which allow you to receive your winnings within 24 hours. For debit cards, bank transfers, and Apple Pay, be prepared to wait 2-7 working days. 

KYC Process & Documents

• You need to send in documents when you’ve registered for a Genting Casino account 
• Head into “Personal Area” in your account and upload the requested documents 
• Upload a copy of your passport or driving licence to prove you’re over the age of 18
• Upload a recent bank statement or utility bill so Genting Casino can verify your address 
• When you make a withdrawal, you may be asked to send further financial documents 

Customer Support at Genting Casino

The help section in the footer does a good job of answering all your questions. You’ll find everything from how to deposit information on promotions. However, if you require additional customer support, you can contact us via email. You can see the information at the contact link in the site's footer.

While writing this Genting Casino review, we tested customer support for speed and response quality. We were satisfied with the response time, as it took under 24 hours to answer our questions. In addition, the response was professional and helpful.

There is a live chat, but it’s only available to registered players; therefore, you can’t use it without an account. The Genting live chat is available daily from 6:00 a.m. to 12:00 p.m. (GMT). It’s available on the site and within the app. The response was fast. First, please enter your name, email address, and the query you would like to submit. Each time we sent a question, an agent responded within minutes.

• Email: contact@gentingcasino.com 
• Live Chat: via the site for registered players 

Genting Mobile Compatibility

If you like playing casino games on the go, relaxing on the sofa or during your daily commute, you can play directly in your mobile web browser. Don't worry, either, as you’ll get the same gaming experience as the site's desktop version. That means every desktop game is available, and deposits and withdrawals are just as simple.

The gameplay is fast thanks to Genting Casino's use of HTML5. Plus, we found all the games optimised for various iPhone, iPad, and Android mobile phone screen sizes. However, you must ensure a decent internet connection to take full advantage.

Currently, there is no native iOS or Android app, which is slightly disappointing. Yet, the mobile browser experience is good enough for playing on a smartphone or tablet.

Player Safety & Responsible Gambling

Responsible gambling is a primary concern of online Genting Casino, and you’ll find all the information you need in the site's footer area. In addition, for convenience, you’ll also see the same link located right at the top of the website.

On the responsible gambling page itself, you’ll find handy advice and questionnaires on how to stay in control when gambling online. Furthermore, you can set limits on your accounts, such as deposit limits or time-outs. You just need to log in to your Genting account via the responsible gambling page and change the limits accordingly.

Finally, if you are experiencing problem gambling, you can choose to self-exclude permanently. You can complete this task directly in your account, rather than requesting it through customer support. Genting Casino also provides links to third-party authorities such as Gamblers Anonymous and GamCare.

Licenses & Security

When you play casino games at Genting Casino, safety is guaranteed. First, the UK Gambling Commission (UKGC) regulated and licensed the platform under account number 54207. This is crucial because if you have any problems, from getting your winnings to a game malfunctioning mid-spin, you can contact the UKGC to complain.

Second, the website is protected by state-of-the-art TLS encryption. This technology encrypts all your financial and personal information, making it useless if it falls into the wrong hands.

Third, Genting Casino online has been tested by independent third-party game auditors, iTech Labs. The authority tests games to verify their fairness and ensure that the numbers are entirely random. In this way, you know you can trust the fairness of Genting Casino games.

Genting Casino Company Information

• Name: Genting Casino 
• Company: Skill on Net Limited 
• Address: Anapafseos 1, Limassol, 3096, Cyprus
• Established: 1965 (Genting Casinos) 
• License: UK Gambling Commission
• License No: 054207-R-330735-002

Which Company Owns Genting Casino?

Genting Casino is owned and operated by Skill on Net Limited, a Cyprus-registered company that bills itself as a leading provider of casino software solutions in the iGaming industry. The Malta Gaming Authority (MGA) regulates and licenses the company. Skill on Net Limited collaborates closely with gaming providers to deliver a premium gaming experience.

Genting Casino Sister Sites

Skill On Net operates several Genting Casino sister sites: Luckyvegas, Mega Casino, Metal Casino, PlayOJO, SlotsMagic, and Swift Casino.

Genting Casino Compared

Before we conclude this Genting Casino review, let's compare the site to the top online casinos in the UK.

Genting Casino Vs 32 Red Casino

Genting Casino is known for its land-based heritage and a substantial selection of live dealer games, which create an authentic casino experience. Focusing on quality over quantity, Genting offers around 6,000 games, making it an ideal choice for players seeking a classic casino experience with live options.

32Red Casino offers a smaller game selection, featuring over 3,000 slots, table games, live casino options, and exclusives. Its wagering requirement is 0x on 250 free spins, making it a solid choice for players who prefer a broader game selection and lower playthrough requirements.

Verdict: Choose Genting Casino for an authentic live dealer experience or 32Red for a 250 free spins welcome bonus with no wagering requirements.

Genting Casino Vs Hippodrome Casino

Genting Casino is known for its heritage in land-based casinos. It focuses on live dealer games to deliver an authentic casino atmosphere. The casino offers around 6,000 games and a 10x wagering requirement, appealing to players seeking a traditional, high-quality gaming experience.

Hippodrome Casino also leverages its land-based history, offering a smaller selection of 1,000 games, including live casino games, slots, and table games. With a 0x wagering requirement on free spins, Hippodrome is ideal for players who want a curated game library and slightly more favourable playthrough conditions.

Verdict: Choose Genting Casino for a more focused, traditional live-casino experience, or Hippodrome for lower wagering requirements on free spins winnings.

Genting Casino Trustpilot User Reviews

The Trustpilot score for Genting Casino Online is 3.0/5 stars, rated as "Average". This rating, based on over 4,000 reviews, indicates a mixed but generally average reputation among UK players.

Summary of User Sentiment at 3.0 Rating:

• Positive Feedback:
  • Many users appreciate the brand’s long-standing reputation and wide selection of casino games.
  • The online platform is often praised for ease of use and variety of promotions.
  • Some players highlight good experiences with customer service and timely withdrawals.
• Negative Feedback:
  • Common complaints include slow withdrawal processing times and delays in account verification.
  • Some users report difficulties resolving issues with customer support.
  • A few players mention frustration with bonus terms and wagering requirements.