Monster Casino Review
Monster Casino Verdict
I’ve played at Monster Casino, which has been live for UK players since 2017 under ProgressPlay (UKGC licence 39335), because it combines 2,500+ casino games with a fully integrated sportsbook in a very mobile‑first layout. The big, hybrid welcome package and focus on fast, phone‑friendly play made it stand out from older, clunkier ProgressPlay brands.
I like the wide selection of slots, the solid live casino lobby, and the fact that you can bet on sports and play casino games with a single balance. There are lots of recurring promos, plenty of UK payment options and a good responsible‑gambling section with self‑service tools and links to Gambling Therapy and Gamblers Anonymous.
The downsides are serious: the 10x wagering requirements for bonuses and free spins are steep, there are withdrawal processing fees, and RNG table coverage is thinner than slot coverage. Player sentiment is very poor, at around 1.5/5 on Trustpilot, with repeated complaints about withheld winnings, aggressive KYC, bonus disputes, and support that feels scripted or unhelpful, alongside some reviewers reporting fast PayPal cash‑outs once verified.
Overall, Monster Casino works best if you mainly want a mobile‑first UKGC sportsbook‑plus‑casino and treat the bonuses as a bit of fun rather than real value.
| Section | Score | Reason |
|---|---|---|
| Bonuses & Loyalty | Poor | Big hybrid welcome offer, but 10x wagering and withdrawal fees severely reduce the value. |
| Game Selection | Good | 2,500+ games with strong slots and a decent live casino, but limited RNG tables. |
| Payment Methods | Average | Good UK coverage, yet withdrawals attract fees and can be slow or contentious. |
| Licenses & Tax | Excellent | Operated by ProgressPlay under UKGC licence 39335 and Gibraltar; UK winnings are tax‑free. |
| Mobile Compatibility | Excellent | Very mobile‑first design with fast loading and simple navigation on phones. |
| Safety & Security | Average | Proper licensing and SSL, but ProgressPlay’s 2022 UKGC fine and many scam allegations hurt trust. |
| Responsible Gaming | Excellent | Limits, cool‑offs, self‑exclusion),plus links to Gambling Therapy and Gamblers Anonymous. |
| Customer Support | Poor | Live chat and email are available, but many users report scripted, slow, and unhelpful responses. |
| Player Ratings | Poor | Trustpilot rating of 1.5/5, with claims of withheld winnings, dead spins, and “scam” behaviour. |
- 2,500+ games to play
- 10+ banking options
- Amazing welcome bonus
- Regular ongoing promotions
- 24/7 customer support
- Limited RNG table games
- No iOS app for Monster Casino
- Processing fee for withdrawals
Monster Casino Bonus Code & Bonuses
Bonus calculator
Enter your deposit to see your bonus, free spins and wagering
Terms and Conditions
New Players Only. Wager from real balance first. 10x wager the bonus money within 30 days, and 10X wager any winnings from the free spins within 7 days. Contribution varies per game. Available on selected games only. Wager calculated on bonus bets only. Bonus offer and any winnings from the offer are valid for 30 days / Free spins and any winnings from the free spins are valid for 7 days from receipt. Max conversion: £50 the bonus amount; or from free spins: £20. Min Deposit £20 required. Limited to 5 brands within the network. Withdrawal requests void all active/pending bonuses. Excluded Skrill and Neteller deposits. Full Terms apply
| 1. Deposit Bonus | 50 Free Spins |
|---|---|
| Bonus minimum deposit | £20 |
| Wagering | 10x (Free Spins) |
| 2. Deposit Bonus | 25% up to 200 £ |
| Bonus minimum deposit | £20 |
| Wagering | 10x (B) |
| 3. Deposit Bonus | 25% up to 200 £ |
| Bonus minimum deposit | £20 |
| Wagering | 10x (B) |
| 4. Deposit Bonus | 25% up to 600 £ |
| Bonus minimum deposit | £20 |
| Wagering | 10x (B) |
| 5. Deposit Bonus | 50 Free Spins |
| Bonus minimum deposit | £20 |
| Wagering | 10x (Free Spins) |
Quick Glance & Details
General Information
| General Information | |
|---|---|
| Website in English | Yes |
| Tax Free | Yes |
| Loyalty Programme | No |
| Chat Support | Yes |
| Phone Support | Yes |
| App Available | No |
| Email Support | Yes |
| monstercasino.support@nektan.com | |
| Established | 2017 |
| Licence | UKGC |
| Minimum Deposit | £10 |
| Minimum Withdrawal | - |
| Withdrawal Limit | - |
| Withdrawal time | 24 hours |
Type of Games
| Type of Games | |
|---|---|
| Slots | Yes |
| Live Casino | Yes |
| Poker | No |
| Blackjack | Yes |
| Roulette | Yes |
| Baccarat | Yes |
| Craps | Yes |
| Bingo | No |
| Keno | Yes |
| Sports Betting | Yes |
| Esport | No |
| Lotto | No |
| Scratchcards | No |
Payment Providers
Bank Transfer 
Mastercard 
Neteller 
Paypal 
Paysafecard 
Payz 
Skrill 
Visa 
Boku 
Neosurf 
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Game Developers
Elk Studios 
Evolution Gaming 
Microgaming 
NetEnt 
NextGen Gaming 
Playtech 
Pragmatic Play 
Quickspin 
Red Tiger 
Thunderkick 
Showing 10 / 53
Monster Casino Overview and Design
When you log on to the Monster Casino and Sports website, the first thing that will strike you is the vast featured image. It consists of the welcome bonus for all new UK players, with the deal's terms and conditions directly underneath.
Scrolling down, you’ll find the most popular games on the platform, organised into a grid format. If you hover over a game, you can click the play button or read more information, such as the game provider and RTP.
Then, if you are looking for more information about Monster Casino, such as payment methods, responsible gambling, or contact options, you will find it in the site's footer.
Play over 30 progressive jackpot games with verified RTPs at Monster Casino!
Monster Casino Welcome Bonus Offer
Signing up to the platform will reward you with a welcome package of a matched bonus of up to a whopping £1,000! It doesn't stop there either; you’ll get 100 free spins on the Starburst and Book of Dead slots.
The bonus credits can only be used on selected games and are only unlocked when you have wagered the deposit funds first. In addition, Skrill and Neteller are excluded from the promotion, and once you’ve claimed it, you have thirty days to use the bonus.
It works with five deposits of £20 each. You get 50 free spins for Book of Dead on the first deposit; 25% up to £200 on the second; another 25% up to £200 on the third; 25% up to £600 on the fourth; and, finally, 50 free spins for Starburst on the fifth deposit.
The good news is that you don't need a Monster Casino promo code. Instead, it will automatically apply to your account when you deposit at least £20. Just note that each part of the welcome package has a 10x wagering requirement.
How to Sign Up & Claim Your Welcome Bonus
- Click the yellow “SIGN UP” button to the left of the screen
- Input your contact and personal information
- Upload identification documents and a recent bank statement/utility bill
- Make a minimum deposit of £20 and four more thereafter
- Receive your bonus credits/free spins on selected slots on 5 occasions
Additional Bonus Offers & Promotions
You can get up to £500 in cashback bonuses on Saturdays and Sundays. You must opt in to the promotion when you deposit over the weekend. The minimum qualifying amount is £25, and once again, Skrill and Neteller are excluded. The cashback deal only applies to specified games, and you can claim up to £500 on deposit losses.
Monster Casino Promotions and Loyalty Rewards
Monster Casino rewards loyal players with numerous rewards for simply playing casino games. It’s a points-based system; the more points you collect, the higher your progress. Every time you reach a new level, you unlock a better reward: free spins or cash prizes. You can track your points and your level in the rewards section of your account.
How is the Game Selection at Monster Casino?
You have 2,500+ games to play at Monster Casino. These include slots, RNG table games, scratchcards, and Slingo games.
Yet, if you are after the thrill of a real-life casino, head into the live casino section, where you can play everything from roulette and blackjack to game shows and baccarat. All are hosted by friendly dealers and are live-streamed from authentic studios.
Besides casino games, you can also enter the sportsbook. You can bet on the most popular sports, including football, horse racing, and cricket.
What Game Developers Does Monster Casino Have?
Game developers are crucial to a decent online casino. The games should be exciting and reliable, so quality providers are essential.
Before we wrote this Monster Casino review, we thoroughly checked the game developers who provide the platform. We found over 15 software providers, ranging from the biggest names in the industry, such as Microgaming, Play'n GO, Pragmatic, NetEnt and Red Tiger, to independent studios like Atomic Slot Lab.
Evolution Gaming exclusively supplies live casino games. You can experience a live dealer in a host of classic table games. Moreover, you can interact with the dealer and other players at a local casino.
Monster Casino Slots Overview
Slots are the most significant part of the Monster Casino gaming catalogue. These comprise classics, video slots, progressives, Megaways, and 3D slots. For Play'n GO fans, especially, this casino offers the full collection, including all their top titles like Book of Dead. This is not the case with all providers; however, some key titles are missing from Microgaming and BTG. However, in most cases, Monster Casino has launched a full suite of games from each provider.
You can even play popular UK slots like Starburst or Book of Dead. You'll get free spins on both when you register and make a deposit.
If you are after something unique, look at virtual reality slots. Plug in your headset to experience an immersive experience. The most popular titles to try are Pirate Slots and Gonzo’s Quest VR.
Jackpot Slots Overview
If you want to win life-changing money with just one spin, try the jackpot slots available to play at Monster Casino. There are 50+ for you to enjoy, and with titles like Bison Moon, the jackpot is over £1m.
And who can forget about the popular Megaways games? With 117,000+ ways to win, you have plenty to try at Monster Casino. The most popular games on the platform are Gallo Gold Megaways and The Choice is Yours Megaways.
Table Games Overview
The RNG table game section at Monster Casino is somewhat limited, with only 20 variants. The good news is that all games, such as roulette, baccarat, blackjack, and video poker, are available. However, there are more titles in the more popular games, namely blackjack and roulette.
There are 10+ roulette variants to try, including French, European, and American. For blackjack, you can play the classic variant or try something unique like Premier Blackjack Multihand, which Microgaming makes.
Live Casino Overview
If you enjoy playing table games, the live casino section is superior to the RNG versions. Evolution supplies all games and is available 24/7, every day of the week!
Yet, if you want to play a game that will keep you on the edge of your seat, try a game show. You can play Dream Catcher, where you bet on a number, and the host spins the wheel. Alternatively, if you prefer blackjack or roulette, you can play popular games, namely Lightning Roulette and Blackjack Platinum VIP.
Banking & Payment Options at Monster Casino
Before assembling this Monster Casino review, we thoroughly checked the deposit and withdrawal pages. We found ten deposit options and eight withdrawal options, as Paysafecard and PayviaPhone do not allow withdrawals.
This is an excellent number, as you have plenty of banking options to choose from to get started. These include debit cards such as Visa and Mastercard, as well as e-wallets like Skrill, Neteller, MuchBetter, Payz, and Neosurf. You can also transact with Trustly, PayPal, Paysafecard, and PayviaPhone. Monster Casino ranks highly in our list of top Pay by Mobile bonus casino sites in the UK.
To make a deposit, you must register and upload your identification and proof-of-address documents. Then, log in to your account, click 'Deposit', select your payment method, enter the amount, and click 'Confirm'.
Deposits, Withdrawals & Payout Speed
The good news is that all GBP deposits will instantly deposit funds into your Monster Casino account. You will not be charged any processing fees for deposits except PayviaPhone, which charges 15%.
The minimum deposit amount varies depending on which payment method you use. With debit cards, PayPal, Paysafecard and PayviaPhone, the minimum is £10. With e-wallets, such as Skrill, Neteller, and Payz, the minimum amount is £20. With Neosurf, the minimum is £15.
Once again, the withdrawal time at Monster Casino varies depending on the chosen banking option. The quickest way to receive your funds is with e-wallets, Trustly, and Neosurf, as you’ll only have to wait 1-2 days. If you use PayPal or a debit card, expect to wait 3-7 days. Finally, with Payz, you should allow up to 4 days for your funds to be received.
The bad news is that Monster Casino charges a 1% processing fee, up to £3, on every withdrawal.
How the payments and fees feel as a real player
From a practical standpoint, the payment setup is one of the better ones in the UK market: there are enough e‑wallets and alternative methods that you can usually use your preferred option without hassle. Deposits were genuinely instant during testing, and processing everything in GBP avoids surprise FX mark-ups.
Deposits were genuinely instant in testing, and having everything processed in GBP avoids surprise FX mark-upsCraig Hitchings - Senior Writer & Editor
The 1% withdrawal fee (capped at £3) is the sting in the tail. On a larger cashout, it becomes background noise, but if you like to cash out smaller wins frequently, those charges add up faster than you think. It is one of the few areas where Monster feels noticeably less player‑friendly than its main competitors.
KYC Process & Documents
- When you register, you need to upload documents to prove your identity and address
- These include a copy of your passport, ID card or driving licence
- To verify your address, you must upload a recent bank statement or utility bill
- You must upload these documents before you can make a deposit
- If you need any help, you can contact customer support 24/7
Customer Support at Monster Casino
We tested customer support while writing this Monster Casino review. If you have any questions, please visit the FAQs page first. There, you’ll find helpful information on everything from how to register for an account to the promotions available.
If you need to get in touch, you have two options: 24/7 live chat or email. We used the live chat, which AI initially generated. You select your type of problem, e.g., account issue, bonuses, depositing, etc. From there, a bot will answer your questions, but if you wish to speak to someone, you must first input your name and email address.
It only takes a few minutes to reach an agent, but for most things, there is no need to speak to someone, as the bot answers most questions comprehensively.
You can also send an email. This is the method you should use if you wish to make a complaint or speak to management. The team will reply in a few hours, and our response was professional and helpful.
- Email: customersupport@instantgamesupport.com
- Live Chat: 24/7 Live Chat
So what makes Monster Casino stand out, really?
After a few days of testing, the one thing that genuinely stood out was how “everything in one place” Monster feels once you are past the generic welcome banner. The mix of casino, live games and a full sportsbook under one wallet makes it easy to slide from a slots session into a quick football acca without juggling balances or separate apps.
What also became clear is that Monster is built around regulars rather than bonus hunters. The 50x wagering requirement is steep, but the weekend cashback and ongoing promos are clearly designed for players who log in several times a week and actually stick around, rather than cashing out after the first bonus.
Monster Casino Mobile Compatibility
Before writing this Monster Casino review, we found only an Android app; unfortunately, there is no iOS app available. However, you can play all your favourite games directly in a mobile browser, such as Safari, and the gameplay is identical to that on the website.
Whether you play in the Android app or your mobile browser, all the games are optimised for your screen size. Moreover, they load super fast, the gameplay is smooth, and you will not experience lag or buffering.
Besides playing games, you can make deposits and withdrawals, contact customer support and access safer gambling tools all from your device. If you wish to register on your phone or tablet, that’s an option, too, as you can upload the documents directly from your device.
Player Safety & Responsible Gambling
When you play games at Monster Casino, you’re always in control. The platform works closely with third parties on problem gambling, such as Gamblers Anonymous and Gambling Therapy. In addition, the responsible gambling page offers UK players a wide range of resources, including questionnaires, advice, and safer gambling tools.
The safer gambling tools at your disposal are setting daily, weekly or monthly deposit limits or taking cooling-off periods. If you are experiencing significant issues, you can self-exclude from your account. The best news is that you don't have to contact customer support to execute these steps.
Licenses & Security
Whilst playing at Monster Casino, you want to get on with playing rather than worrying that you will not receive your winnings. That is where the United Kingdom Gambling Commission (UKGC) protects players by licensing and regulating online casinos.
You’ll be happy to hear that Monster Casino holds a UKGC licence with account number 39335. If you have a problem, such as a game malfunction, you can contact the UKGC for free, impartial advice.
Moreover, all your personal and financial information is secure because the website and Android app use TLS encryption. This keeps all your information secure and out of the reach of nefarious third parties.
Giving Monster Casino credit for Player Safety
Monster deserves credit for the transparency of its onboarding and KYC processes. Being forced to upload ID and proof of address before making a deposit is a pain. Still, it meant there were no nasty surprises at withdrawal time – my payout flowed once the documents were approved, rather than being held up by last‑minute verification.
The other thing the site gets right is consistency across desktop, the Android app, and the mobile browser. The lobby layout, cashier flow and responsible gambling tools are in the same place everywhere, which sounds basic but matters when you switch devices mid‑session.
Monster Casino Company Information
- Name: Monster Casino
- Company: ProgressPlay Limited
- Address: Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta
- Established: 2021
- License: United Kingdom Gambling Commission (UKGC)
- License No.: 39335
Which Company Owns Monster Casino?
Monster Casino is owned and operated by ProgressPlay Limited, a Malta-based provider of white-label B2B solutions for online casinos. The company provides a comprehensive range of services, including CRM solutions, compliance, and risk protocols.
The company's mission statement is "ProgressPlay. "Anytime. Anywhere," and it strives to produce the finest-quality gambling solutions.
Monster Casino Sister Sites
ProgressPlay owns and operates several Monster Casino sister sites: 21LuckyBet, HotWins Casino, and JeffBet Casino.
Monster Casino Compared
Let's look at how well Monster Casino stands up against similar casinos in the UK…
Monster Casino Vs Yeti Casino
Monster Casino offers over 2,500 games, including sports betting, making it a comprehensive platform for casino and sports enthusiasts. Its higher wagering requirements (10x) may put off some players.
Yeti Casino offers over 3,000 games, with a focus on casino games, featuring a quirky theme and similar wagering requirements (10x on bonus). It appeals to players seeking a simple, fun, casual casino experience.
| Feature | Monster Casino | Yeti Casino |
|---|---|---|
| Wagering Requirements | 10x (bonuses and free spins) | 10x (bonus) + 0x (free spins) |
| Game Selection | 2,500+ | 3,000+ |
| Sports Betting | Yes | No |
Verdict: Choose Monster Casino for sports betting and variety, or Yeti Casino for a lower wagering free spins bonus, fun, and a casual experience.
Monster Casino Vs Coral Casino
Monster Casino offers over 2,500 games, including sports betting, and focuses on mobile-friendly gaming. It has higher wagering requirements (10x on the welcome bonus and free spins winnings) but appeals to players who want a blend of casino and sports options.
Coral Casino offers a smaller platform with 2,000+ games, including poker, bingo, and live sports betting. It’s a well-established UK brand with lower wagering requirements (0x), making it ideal for those seeking a trusted name and a comprehensive gambling platform.
| Feature | Monster Casino | Coral Casino |
|---|---|---|
| Wagering Requirements | 10x (bonuses and free spins) | 0x (free spins) |
| Game Selection | 2,500+ | 2,000+ |
| Sports Betting | Yes | Yes |
Verdict: Choose Monster Casino for mobile-focused gameplay or Coral Casino for a more established platform and lower wagering requirements (0x).
Monster Casino Trustpilot User Reviews
The Trustpilot score for Monster Casino is generally very low, around 1.5/5 stars based on around 200 reviews, reflecting significant player dissatisfaction.
Monster Casino FAQ
The withdrawal time varies depending on which payment method you use. The fastest are e-wallets, where you’ll only have to wait 1-2 days. Debit cards and PayPal take 3-7 days. The final option is to use Payz, which lets you receive your winnings in 4 days.
Monster Casino is licenced and regulated by the UK Gambling Commission with account number 39335. If you ever have problems whilst playing on the platform, you can contact the UKGC, who will launch a full investigation on your behalf.
Yes, provided you are at least 18 years old. To prove your age, you must upload supporting documents when you register. Acceptable documents include a copy of your passport, driving licence or an ID card.
ProgressPlay Limited is the owner and operator of Monster Casino. The company is based in Malta and also owns and operates 50+ online casinos, including Conquer Casino, Bet Duel, and Mr SuperPlay.
Yes. The platform is legitimate because it's licensed by the UKGC. In addition, your personal and financial data is secure because the website uses state-of-the-art SSL encryption technology.
Monster Casino user experiences
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Craig Hitchings is a Senior Writer and Editor at GamblingAuthority. He has more than 15 years of experience in the iGaming industry and has great knowledge of the online casino market within the United Kingdom.
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Chris Vaughan is a Senior Writer and Editor at GamblingAuthority. He has more than 18 years of experience in the iGaming industry and has great knowledge of game developers, trending games and casino research.
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