Ladbrokes Review

Ladbrokes Casino Overview and Design

When you first visit Ladbrokes Casino, you’ll see the featured image. This slideshow highlights the top features of the online casino, including the welcome bonus, ongoing promotions, and responsible gambling tools.

Navigating the site is straightforward, with the top navigation bar allowing you to choose between the following categories: Sports, Gaming, Live Casino, Game Shows, Bingo, Poker, Promotions and Responsible Gambling. So, that’s quite a lot to take in!

Below the featured image, the online casino games are organised in a grid. Best of all, the most popular casino games in the UK are at the top. And don’t worry; you’ll find the critical information on the site's footer, specifically the help centre and responsible gambling information.

Ladbrokes Casino Welcome Bonus Offer

When you take the plunge and register for a new Ladbrokes Casino account, you’ll be rewarded with a welcome bonus. It’s pretty generous, too. All you need to do is deposit any amount and place a wager of £10 on any qualifying online slot or live casino game. Afterwards, you’ll get 100 free spins for selected games.

You can accept the Ladbrokes welcome bonus via your inbox, a pop-up window or the promo hub within 14 days of signing up. The bonus will then be valid for 2 days after you accept. Note that some UK payment methods are excluded from the Ladbrokes Welcome Bonus. These include PayPal, Paysafecard, Skrill, and Neteller.

How to Sign Up & Claim Your Welcome Bonus

Ladbrokes Wagering Requirements

There are no wagering requirements on the 100 free spins.

Additional Bonus Offers & Promotions

Ladbrokes Casino offers several notable bonus promotions. We’ve highlighted two below to get a taste of what’s to come. New promotions are launched regularly.

Ladbrokes Instant Spins

All UK players can use the daily promotion “Instant Spins”. Once every 24 hours, you can spin a wheel to win cash prizes, free spins, a Ladbrokes Bingo ticket or a free bet. It’s free to play, with absolutely no risk. If you win a prize, you must claim it within 7 days. 

Game Show Contests

You can opt into daily game show contests between 5 PM and 10 PM (GMT). You will be assigned 60 chips for each contest game. The game aims to reach the specified score. A score is set before a game starts, and you'll win a prize if you can achieve it. It can be anything from cash rewards to game-show bonuses to free spins. Very nice!

Ladbrokes Casino Promotions and Loyalty Rewards

Yes, you can win up to 2,500x of your stake with the Daily Drops promotion. All you need to do is play qualified slots, and any real money spin could trigger a prize drop of up to 2,500 times your wager. In total, 1,700 Daily Drops are available each day.

Each weekly prize pool is £245,000, with a daily prize pool of £35,000, across 1,700 cash prizes. Head to the “Prizes” tab in any qualifying game to claim your prize. 

Ladbrokes Casino VIP Programme

Ladbrokes offers a basic VIP programme for high rollers based on points and monthly deposits. Players earn points for every £10 wagered: 3 points for sports multiples, 2.5 for sports singles, 2 for slots, scratch cards, and bingo, and 1 for other casino games.

The VIP levels include:

• Bronze: £1,000 deposits + 1,500 points
• Silver: £2,000 deposits + 2,500 points
• Gold: £4,000 deposits + 12,500 points
• Platinum: Invite only

Rewards range from exclusive promotions and enhanced comp points at the Bronze level to an account manager and event invitations at the Gold level.

How is the Game Selection at Ladbrokes Casino?

We tested many of the games before writing this Ladbrokes review. You’ll be happy to hear that all the traditional casino games, such as roulette, blackjack, and online slots, are available to play. There are just over 1,800 to play in total.

Yet, for those looking for something different, Ladbrokes Offers Both Bingo and sports betting on the site. In addition, the poker rooms offer daily tournaments and cash games for newbies and high rollers alike. The variety is superb!

What Game Developers Does Ladbrokes Casino Have?

Ladbrokes online casino is supplied by some of the best game developers in the industry, in a wide array of games. You can play games from 20+ developers in the slot catalogue, including Quickspin, 1x2 Gaming and Pragmatic Play.

Evolution Gaming, a world-class supplier specialising in live dealer casino games, provides many game shows. Furthermore, Evolution provides table game titles such as Lightning Roulette and Grand Baccarat, as well as top game show titles like Football Studio.

The cherry on the cake is that Ladbrokes Casino hosts live roulette and blackjack games from professional studios. The stakes start at 10p, and the maximum bet you can place per hand is £5k. Therefore, there’s fun for everyone at the Ladbrokes online casino.

Ladbrokes Slots Overview

At Ladbrokes Casino, there are more than 1,500 slots to play, ranging from Megaways to jackpots and even classics. When you click on the Slots section on the Ladbrokes site, you’ll first see the Top Slots area, which includes Eye of Horus, Big Banker and Gold Blitz.

Some Ladbrokes slots are developed by the industry's biggest names, including Red Tiger Gaming, NetEnt, and Yggdrasil. What’s more, new slots are added every week. Plus, you can take advantage of exclusive Ladbrokes Casino slots such as Rainbow Rewards and Banks of Gold. 

Jackpot Slots Overview

If you want to hit the jackpot, Ladbrokes Casino is where it’s at. First, you’ll find a dedicated Jackpot Kings section with famous titles like The Goonies, Gold Frenzy and Top Cat. Altogether, there are 10+ slots to try your luck at, all of which have a grand prize of £3 million-plus at the time of writing.

Or, if you prefer playing ancient Greek-themed games, you should check out the Age of Gods slots series made by Playtech. Titles like God of Storms and Furious 4 allow you to win the jackpot of over £800,000, as we stood when we wrote our Ladbrokes Casino review. 

Table Games Overview

The table games section at Ladbrokes online is extensive. You get all the most popular options, from roulette to niche games like online keno. At the top of the page, you’ll find the most popular table games in the UK, such as Premium Roulette Pro and Premium Blackjack.

From there, it’s easy to navigate the grid to find the blackjack and roulette sections. Any other table game is listed in the “Other Table Games” category. Here, you’ll find top video poker titles such as Caribbean Stud Poker and amazing game shows like Spin Till You Win. 

Ladbrokes Live Casino Overview

The icing on the cake at Ladbrokes is the live casino section. Another plus point for Ladbrokes Casino is that it streams many of its games. Plus, within the Live Casino tab, you have five options: Game Shows, Live Roulette, Live Blackjack, Live Baccarat and Live Poker.

You'll see the top live dealer games at the top of the live casino home page, such as Ladbrokes Roulette and Live Blackjack Quick Seat. If you scroll down, you can play exclusive game shows such as Well Well Well and Starzle. Excellent stuff, Ladbrokes!

Banking & Payment Options at Ladbrokes Casino

Before writing this Ladbrokes review, we researched the deposit and withdrawal banking options. The platform offers 11 UK casino payment methods, which is more than enough to get started. All banking options can be used to make deposits and withdrawals. The only exception is Paysafecard, which does not allow casino withdrawals. 

Your choices include mainstream banking options such as debit cards, Instant Bank Payment, e-wallets, and bank transfers. We are also happy to see Pay N Play options, such as Trustly, available to you. This way, you can make secure deposits and play your favourite games in minutes.

Using the same banking options for both withdrawals and deposits is best, as it allows you to receive your winnings faster. However, you can add up to three options to your Ladbrokes betting account. 

Ladbrokes Casino Deposits, Withdrawals & Payout Speed

Depositing at Ladbrokes Casino is simple. The minimum deposit varies depending on the payment method you choose. All deposits are instant and incur no fees.

For debit cards (Visa, Mastercard, Maestro), Paysafecard, Instant Bank Payment, and Apple Pay, the minimum is £5. For e-wallets (such as Skrill, Neteller, and PayPal), it’s £10. Moreover, for Trustly and bank transfers, the minimum deposit is £10. If you deposit cash at one of Ladbrokes' betting shops across the UK, the minimum deposit is just £5.

With that out of the way, it’s time to give you the lowdown on Ladbrokes withdrawals. With every banking option, you can withdraw, except for Paysafecard. Also, the good news is that you will not be charged for cancelling. The minimum withdrawal amount for each method is the same as the deposit limit.

Instant Bank Payment is the fastest withdrawal method, as you’ll receive your funds instantly. The next quickest option is eWallets, where you can expect to receive your winnings within 24 hours. You can expect to wait 1-5 working days for Apple Pay and debit cards. It’s even worse for bank transfers, and you’ll generally receive your money within 3 to 7 working days. 

KYC Process & Documents

• The know your customer (KYC) process is required by law in the UK
• After you’ve registered for an account, you’ll need to email documents 
• Send a copy of your passport/driving licence and a recent utility bill to documents@ladbrokes.com 
• It may take up to 24 hours for Ladbrokes agents to verify your identity 
• Contact customer support via Twitter or phone to fast-track your application
• Further financial documents may be required when you make a withdrawal 

Customer Support at Ladbrokes Casino

When writing this Ladbrokes online casino review, we were pleased with the quality of the live chat response. Our queries were answered in under a minute.

Unfortunately, the only support for unregistered players is the help centre. There, you’ll find FAQs, helpful articles and how-to videos to answer any questions. Yet, if that isn’t enough, you can contact the X/Twitter platform via @LadbrokesCare.

We were unable to find a direct Ladbrokes email address, which was disappointing. On the other hand, phone support is available. Plus, it’s free to call and available 24/7. 

• Email: N/A
• Phone: 0800 777 888
• X/Twitter: @LadbrokesCare
• Live Chat: 24/7 via website

Ladbrokes Mobile Compatibility

If you enjoy playing casino games on your phone at home or on the go, then Ladbrokes Casino is ideal. You can play in a mobile web browser optimised for smartphones. The experience is the same as playing on a laptop. You can play all the same games, make deposits, and withdrawals.

However, the Ladbrokes Casino app is the best option for mobile gaming. It’s available for free download on the Google Play Store and the Apple App Store. All the functions are the same, and you can play all the games on the desktop site.

The app's layout is simple but effective. If you ever encounter issues, you can use the 24/7 live chat by tapping the hamburger icon. Remember to download the Casino app, as the Ladbrokes Sports app will not allow you to play Ladbrokes casino games.

Player Safety & Responsible Gambling

Responsible gambling is an issue that Ladbrokes treats very seriously. The top navigation bar has a dedicated section named “Responsible Gambling”.

In this section, you’ll find tools to help you stay in control. These include deposit limits, timeouts, and even self-excludes. Deposit limits can be set to daily, weekly, or monthly intervals. You can do this while logged in without contacting customer support.

On the page, further support is offered with a questionnaire available to answer if you feel you might have a problem with gambling. Furthermore, links are provided to third-party authorities that help people with gambling issues, such as Gamblers Anonymous and Gambling Therapy. 

Ladbrokes Casino Licenses & Security

Before writing this Ladbrokes Casino review, we thoroughly checked the platform's safety. We researched everything from the casino's licences to TLS encryption.

There’s no need to worry on this score, though, as Ladbrokes Casino is appropriately licenced and regulated by the UK Gambling Commission (UKGC) under account number 54743. This information is also clearly stated in the site's footer area.

In addition, whenever you’re playing Ladbrokes games online, you’ll be glad to hear that the site uses the latest TLS encryption technology. This secures your financial and personal data, keeping it out of the hands of malicious online actors.

Ladbrokes Company Information

• Name: Ladbrokes Casino 
• Operator: LC International Limited 
• Address: Suite 6, Atlantic Suites, GX11 1AA, Gibraltar
• Established: 1886 (Ladbrokes)
• License: UK Gambling Commission 
• License No: 054743-R-330863-009

Which Company Owns Ladbrokes Casino?

Ladbrokes Casino is owned by LC International Limited, a company with extensive experience operating online casinos in the UK. Yet LC International's parent company is Entain, one of the world's largest gambling companies. Entain’s headquarters are on the Isle of Man, listed on the London Stock Exchange.

We closely monitor Ladbrokes Casino because the UKGC has identified past failings. In July 2019, the UKGC fined the Ladbrokes Coral Group £5.9 million for failing to uphold its social responsibility and anti-money-laundering policies. In one case, a customer lost £98,000 over two and a half years, despite 460 individual deposits being declined and having begged Ladbrokes Casino to stop sending promotions. This red flag has reduced Ladbrokes' overall rating.

Ladbrokes Sister Sites

While each site operates independently, LC International owns several Ladbrokes Casino sister sites: Bwin, Coral, and PartyCasino.

Ladbrokes Casino Compared

Before we move on to Ladbrokes user reviews, let's see how well this famous casino and sportsbook brand compares to other sites in the UK…

Ladbrokes Casino Vs 32Red Casino

Ladbrokes Casino is part of a well-established UK brand. It offers over 1,800 games, including slots, live casino, and sports betting, with 0x wagering requirements. It's ideal for players who want to enjoy both casino gaming and sports betting in one place.

32Red Casino offers a slightly larger selection of over 3,000 games, but is known for its exclusive slots, strong customer support, and the same wagering requirements (0x). It's great for players who value customer service and a trusted brand.

Verdict: Choose Ladbrokes for a combination of casino games and sports betting, or 32Red for better customer support, lower wagering, and more games.

Ladbrokes Casino Vs 888casino

Ladbrokes Casino offers over 1,800 games, including slots, live casino, and sports betting, with 0x wagering requirements. It’s an excellent option for players who want to play casino games and bet on sports under one roof.

888casino offers over 1,500 games, including exclusive slots and live casino games, with 10x wagering requirements on the welcome offer. It’s ideal for players seeking a curated game library with exclusive titles.

Verdict: Choose Ladbrokes for sports betting, or 888casino for exclusive games, though the welcome bonus comes with higher wagering requirements.

Ladbrokes Casino Trustpilot User Reviews

The Trustpilot score for Ladbrokes UK is 1.2/5 stars, based on around 4,000 reviews. This is considered an abysmal rating, with around 75% of reviews being one-star.

Common Complaints: