GamblingAuthority: Your Trusted Guide to Online Gambling in the UK 2025

Yes, online gambling is legal in the UK as long as the operator is licensed by the UK Gambling Commission (UKGC). The minimum age is 18.

A safe site will display a valid UKGC licence, use advanced encryption, and have games independently tested for fairness (e.g., certified RNGs, published RTPs).

UK gambling sites follow strict KYC and AML checks. Players must provide proof of identity, address, and sometimes source of funds before making withdrawals or completing registration.

Common methods include debit cards, bank transfers, and e-wallets (like PayPal, Neteller). E-wallet withdrawals are usually fastest (often within 24–48 hours), while other methods may take 2–6 days.

Withdrawals may be delayed due to incomplete verification, unusual account activity, or responsible gambling checks. Contact support and ensure all documents are provided; escalate to the operator’s complaints process if needed.

Bonuses (such as deposit matches or free spins) come with wagering requirements, meaning the bonus amount must be staked a set number of times before withdrawal. Always read the bonus terms to understand eligibility and restrictions.

All UK sites must offer self-exclusion tools, and you can register with GAMSTOP for multi-operator exclusion. Other tools include deposit limits, time-outs, and reality checks.

First, contact the casino and follow their complaints process. If unresolved, escalate to an Alternative Dispute Resolution (ADR) provider listed by the UKGC. The Gambling Commission does not resolve individual player disputes.

Organisations like GamCare, GambleAware, and the National Gambling Helpline provide free, confidential advice and practical support for UK players and their families.

The UKGC requires operators to disclose their level of player fund protection (basic, medium, or high) in their terms. Check a site’s policy to understand what happens to deposits and winnings in the event of insolvency.