Duelz Casino Review

Duelz Casino Overview and Design

When first landing at Duelz Casino UK, the colourful design is striking. Moreover, the site is easy to use, and everything a new player needs is clearly laid out. For example, the first thing you’ll notice is the 140 free spins welcome bonus, along with the significant terms and conditions that accompany it.

Directly below the welcome bonus, you will find a list of the website's accepted payment methods. When you scroll down, the Most Popular Games category is shown first. There, you'll find slots like Book of Dead, Big Bass Splash and the exclusive Duelz 3x1 game displayed in a grid format. The Live Casino, Jackpots, and Slots categories are just a click away at the bottom of the page.

Everything else you could need is located in the left-hand navigation bar. You can find the help centre, current promotions, and a link to the gaming library there. The "Register" and "Log In" buttons are also prominently displayed to help you get started quickly and easily. Lastly, the time is always displayed in the bottom left-hand corner, enabling players to track their game time.

Duelz Casino Welcome Bonus Offer

Registering a new account automatically makes you eligible for the Duelz welcome bonus. It’s pretty generous: 140 free spins for various slots. These arrive in batches of 20 free spins across your first seven days at the casino.

To claim the Duelz welcome bonus, you must deposit a minimum of £25. Upon doing so, your bonus funds will be automatically applied to your account. So, there's no need to enter a Duelz Casino bonus code.

How to Sign Up & Claim Your Welcome Bonus

Duelz Casino Wagering Requirements

Wagering requirements typically apply to most online casino welcome bonuses. This means you must wager a certain amount before withdrawing any winnings from either your initial deposit or the welcome bonus funds you received.

The wagering requirements for the Duelz Casino welcome bonus are 10 times your free spins winnings. Also, it's worth noting that there a maximum win cap of £100 for each batch of 20 free spins received over your first 7 days.

Key Duelz Welcome Bonus Terms

• 140 free spins arriving in batches of 20 free spins for 7 days
• Wagering requirements are 10x on your free spins winnings
• The maximum amount you can win from each batch of 20 free spins is £100
• The free spins expire within 7 days of receiving them
• The minimum deposit for the promotion is £25

Additional Bonus Offers & Promotions

It must be noted that there are no sign-up or no-deposit bonuses for new players at Duelz Casino. This is disappointing, as most Duelz Casino rivals offer a small no-deposit bonus to get players off to a great start. However, beyond the Duelz welcome bonus, is there anything else to turn UK players' heads?

Duelz 5% Cashback Every Friday

Every Friday, all UK players can receive 5% cashback on their losses from the previous week. The cashback is automatically credited to your account every Friday at 11:00, providing a boost for the weekend. Cashback is calculated on your net losses over the previous week from midnight on Friday to 23:59 on Thursday.

Duelz’s 5% Friday cashback is an excellent perk for regular players. It’s automatically credited with no wagering requirements, so that I can use it freely without any extra hassle. The clear notifications make claiming simple and stress-free. Chris Vaughan - Senior Writer & Editor

Best of all, there's no wagering on the Duelz cashback offer, so you can use the funds however you like. That means you don't have to slog through wagering requirements every time to claim the cashback bonus. Since it's automatic, there's no need to contact customer support; the minimum you’ll receive is 10p.

Lastly, players should wait for an email, SMS or phone call from customer support before logging in to claim the 5% cashback for the previous week.

Duelz Casino Promotions and Loyalty Rewards

Aside from the cashback offer, Duelz does not offer any VIP casino promotions or loyalty rewards. Instead, the online casino likes to do things a little differently. So, let's look at other Duelz Casino promotions and bonuses available to UK players.

Duelz Cash Tournaments

Every week, there are £10,000 prizes up for grabs in exclusive head-to-head tournaments. You can find the games by selecting the Duelz Cash Tournaments tab. Then, play the titles chosen for that week and collect as many points as possible. The more points you earn, the higher you climb up the leaderboard.

Topping the leaderboard will earn you bonus cash from the daily £1,500 pot. Along the way, you can also win random prizes such as free spins or smaller cash rewards. Additionally, new Cash Tournaments start every 15 minutes, 24/7. So, there's always a slots tournament running at Duelz Casino.

Other Duelz Promotions

When updating our 2026 review, we discovered numerous prize-drop promotions running throughout the year. These include a £2-million-a-month Drops & Wins promotion, a Playson Non-Stop Drop with £280,000 in monthly prizes, and a £250,000 monthly Treasure Island Madness promotion with Daily Prize Drops. So, while there are no Duelz loyalty rewards per se, there are plenty of extra chances to win big. We applaud the ingenuity of Duelz Casino here!

How is the Game Selection at Duelz Casino UK?

Duelz Casino offers 2,000+ games, including video slots, jackpot slots, table games, crash games, Plinko, and live dealer titles. However, there are no Slingo games, and you can forget about sports betting options at Duelz Casino. Conversely, the exclusive Duelz 3x1 slot game offers an extra level of excitement. You can search for individual titles or specific game developers to make it easier to find what you're looking for—a great addition considering the 2,000 titles.

Choosing Games from the left-hand menu includes three main options: Slots, Live Casino, and Table Games. The Slots category is neatly organised into the following subcategories for easy navigation: Most Popular, All Slots, New Games, Jackpot Games, Fishing (think Big Bass Splash), Hold & Win, Megaways, Volatile, Drops & Wins, and Non-Stop Drop. The latter two options are the ones you want to participate in the Duelz Cash Tournaments mentioned above.

In the Live Casino section, you get the following options: Most Popular, Roulette, Blackjack, Game Shows, Baccarat, Card & Dice, Speed Tables and then a few options for live dealer games from certain providers. The Table Games section is not well organised. There are two categories here. Table Games is a mixed bag of RNG roulette and blackjack, including popular titles like 20p Roulette and Classic Blackjack Multi Hand. Within Other Games, you'll find niche crash gambling titles like Aviator, Big Bass Crash, and Spaceman. A few Plinko titles, such as Pine of Plinko 2 and Xmas Plinko, round out the selection.

What Game Developers does Duelz Casino have?

50+ game developers supply the gaming catalogue at Duelz Casino. The list comprises top developers such as NetEnt, Play'n GO, Playson, Microgaming, Pragmatic Play, Yggdrasil, and Red Tiger Gaming. You can also play games made by smaller, independent studios such as Ainsworth or Platipus.

All the big developers are in the mix if you prefer live casino games. Evolution Gaming leads the way, especially for Live Game Shows, but it's great to see Pragmatic Play Live, OnAir Entertainment, Stakelogic, and Authentic Gaming represented. In short, we can't fault the Duelz live casino experience.

Duelz Slots Overview

Slots are the most prominent game type on offer at Duelz Casino UK. Take your pick from over 1,800 slot games, including video slots, classic slots, 3D slots, Megaways slots, and more. Once logged in, you can play demo versions of selected games before wagering real money.

If you're looking for popular tiles in the UK, you can find them all at Duelz Casino. We’re talking about slots such as Book of Dead, Gonzo's Quest, Thunderstruck II, Starburst Galaxy, and Big Bass Bonanza. We, therefore, give Duelz top marks for its selection of slots.

Jackpot Slots Overview

When we made this Duelz Casino review, we found 38 jackpot games on the platform. This is a pretty decent number, but it could be improved! You can play popular titles such as Mega Moolah Megaways series or enjoy Divine Fortune, The Finer Reels of Life WowPot, and Fire and Rose Joker King Millions.

Besides the jackpot category, you can try your luck at Drop & Wins titles made by Pragmatic Play. Every month, there are £2m+ prizes up for grabs, and to win cash prizes, you need to earn points. The more points you earn, the higher on the leaderboard you’ll climb. And if you finish first, you’ll win a cool £15k.

Table Games Overview

In the RNG table games section, 38 titles are available, including all the most popular blackjack, baccarat, and roulette games. You can play classic roulette variants, including European and American. However, try Three Wheel Roulette or 9 Masks of Fire Roulette to play something unique.

Yet, if you prefer blackjack, there are many titles to enjoy. Take your pick from Blackjack Vegas, Atlantic City Blackjack Multi Hand, or Vegas Strip Blackjack Multi Hand. The good news is that on many RNG table games, stakes start as low as 10p per game.

The previously mentioned 'Other Games' section is now included in the 'Table Games' category. Here, for example, you'll find all the crash gambling games. There were 42 Other Games when we reviewed Duelz. We particularly liked playing the High Flyer crash game.

Live Casino Overview

The jewel in the crown at Duelz Casino UK is the live casino section. You can enjoy classic casino games such as live blackjack, roulette, craps or poker. Alternatively, you can play exciting game shows like Dream Catcher or Funky Time Live. We found 110 live casino games in our last update.

Every game is live-streamed from an authentic studio and hosted by a friendly dealer. It feels as if you’re at a real-life casino. What’s more, on many games, the stakes start at just 50p per round. The sheer variety is astounding, with Dragon Tiger, Andar Bahar, and Lightning Sic Bo in the mix. Nice!

Banking & Payment Options at Duelz Casino

When writing this Duelz Casino review, we found the payment methods easy to use. The site's footer includes a "Payment Info" link that directs you to a page with all the necessary deposit and withdrawal information. The payment table also provides information about limits, times, and fees.

There are 10 deposit options, but only 8 withdrawal methods. PayByMobile and Payz are not available for withdrawals. The available payment methods for both depositing and withdrawing are Trustly, Bank Transfer, Visa, Mastercard, Paysafecard, Skrill, Neteller, and PayPal.

Duelz Deposits, Withdrawals & Payout Speed

You can deposit in pounds sterling using all 10 payment methods. There are no fees listed for either deposits or withdrawals. However, some small print below the payment table states that "under special circumstances", you may be charged for withdrawals. If so, the fee is 5% or £5 (whichever is higher), as stated in the terms and conditions. This is sneaky, and, in our opinion, any fees should be clarified when withdrawing from the casino.

The minimum deposit amount is £20 for all payment methods except Trustly and PayByMobile/Boku, which is reduced to just £10. Duelz Casino ranks as one of our top Pay by Mobile sites for bonuses. All deposits are instantly available. The minimum withdrawal amount is £20 across the board. However, the withdrawal times vary depending on your payment method.

Every withdrawal will take up to 48 hours to process. After processing, the quickest casino withdrawal methods at Duelz Casino are Trustly, Bank Transfer, Paysafecard, Skrill, Neteller, and PayPal. If you prefer debit cards, such as Visa and Mastercard, you will need to wait an additional 2-4 days after processing.

KYC Process & Documents

• When you register, you must upload your identification and address documents
• To verify your identity, you must upload a copy of your passport, driving licence or ID card
• You also need to upload a recent bank statement or utility bill to verify your address
• When you go to make a withdrawal, you may be asked for further financial documents
• You can contact customer support anytime if you have any questions

Customer Support at Duelz Casino

When writing this Duelz Casino review, we posed a few questions to customer support to test the speed and quality of their responses. However, we first had to register for an account before we could use live chat. If you are not registered, your only option is to send an email.

We emailed the team with questions about bonuses and safer gambling, and they responded within 24 hours. Their reply was helpful and provided us with all the necessary information. We got much faster live chat responses, so we recommend using that when possible.

Registering on the site gives you access to the 24/7 live chat. An agent will reply to you in minutes and will be very helpful with any queries. Having round-the-clock support in this way made a huge difference when playing at Duelz Casino UK. Phone support would aid this.

• Email: support-uk@duelz.com
• Live Chat: 24/7 live chat

Duelz Casino Mobile Compatibility

There is no Duelz Casino app. However, you can play on your device via your mobile browser, as the site is responsive and mobile-friendly. Loading times are fast, and all desktop games are available in a mobile browser.

Moreover, each game is in HD quality and will never lag. Ensure you have a stable internet connection while playing. If you receive a call while playing, all games will pause, and you can resume them once you hang up.

On the mobile browser, you can make deposits and withdrawals, claim promotions and even use safer gambling tools. It's fair to say that playing casino games in a mobile browser is the perfect way to relax on the sofa at home or play on the go.

Player Safety & Responsible Gambling

Duelz Casino UK takes responsible gambling seriously, and you can find the dedicated page in the site's footer area. There, you can find helpful information and take questionnaires to help you stay in control of your gambling.

What’s more, in your Duelz Casino account, you can set deposit, loss, time, and session limits. Additionally, you can request reality checks to update your spending habits, take a cooling-off period, or self-exclude.

Finally, the platform provides links to third-party resources that can help with problem gambling. These can be found on the responsible gambling page or by clicking the logos in the site's footer. Examples include Gambling Therapy and Gamblers Anonymous.

Duelz Casino Licenses & Security

We consider Duelz Casino safe because it holds a remote license from the UK Gambling Commission (UKGC), under account number 048695-R-327029-011.

The UKGC protects players against any shady online casino practices. For example, to obtain a UKGC licence, Duelz Casino must adhere to strict financial and operational regulations. Additionally, if you encounter any issues with the platform, you can contact the UKGC to lodge a formal complaint.

Finally, according to the site's footer, Duelz Casino uses modern SSL encryption to protect player data. In our opinion, this should be upgraded to more robust TLS encryption. Nevertheless, SSL encryption still gives us peace of mind when submitting personal and financial information.

Duelz Casino Company Information

• Name: Duelz Casino
• Company: SuprPlay Limited
• Address: SuprPlay Limited, Palazzo Villa Rosa, Triq in-Nemes, Swieqi, SWQ3302, Malta
• Established: 2018 (Launched in the UK in 2021)
• License: UK Gambling Commission
• License No.: 048695-R-327029-011

Which Company Owns Duelz Casino?

Duelz Casino is owned and operated by SuprPlay Limited, a company headquartered in Malta. The holding company is SuprNation. The company also owns two other online casinos, which are listed below.

SuprPlay Limited was founded in 2015 as a technology firm. Since then, it has won numerous awards in the iGaming industry. The company primarily focuses on the Nordic and the United Kingdom markets.

Duelz Casino Sister Sites

In addition to owning and operating Duelz Casino, SuprPlay Limited also runs the following sister sites: VoodooDreamz Casino and NY Spins Casino.

Duelz Casino Compared

Before wrapping up, let's compare Duelz Casino to similar online casinos in the UK.

Duelz Casino Vs Slot Planet Casino

Both Duelz Casino and Slot Planet deliver exciting gaming experiences. However, they cater to different player preferences. Duelz is renowned for its gamified elements and competitive tournaments, while Slot Planet offers a simple, user-friendly platform emphasising slots.

Key Differences:

• Game Selection: Duelz offers over 2,000 games, featuring a diverse range of options including slots, jackpots, and live dealer games. Slot Planet provides a much more extensive library of approximately 4,000 games, with a heavy focus on slots.
• Bonuses: Duelz offers 140 free spins. Slot Planet provides half that number, with new players receiving 70 free spins for Book of Dead for a £15 deposit.
• Payment Methods: Both casinos offer a range of payment options. However, Slot Planet does not charge fees, whereas Duelz Casino may.
• Unique Features: Duelz focuses on gamified duelling tournaments. Slot Planet highlights its clean, easy-to-navigate interface and its focus on slots.
• Customer Support: Both casinos offer 24/7 live chat, with Slot Planet often praised for its prompt, helpful responses.

Verdict:
Choose Duelz Casino for a unique gamified experience with tournaments. For a more straightforward, slot-focused platform and a more generous welcome bonus, choose Slot Planet Casino.

Duelz Casino Vs Casumo

In the UK, Duelz Casino and Casumo are highly regarded platforms that appeal to many players, each offering a distinct experience. Duelz focuses on gamification, with duelling tournaments and adventure-style gameplay. Casumo offers a sleek, minimalist interface that focuses on simplicity and provides ongoing promotions for loyal players.

Key Differences:

• Game Library: Duelz offers over 2,000 games, including slots, jackpots, and live dealer games, while Casumo features around 3,500 titles with a strong emphasis on top-quality slots and live casino games.
• Promotions: Duelz has a solid welcome bonus, but Casumo stands out for its more consistent ongoing promotions and rewards for loyal customers.
• Payment Methods: Both casinos offer various payment options; however, unlike Duelz, Casumo does not charge deposit fees.
• Unique Features: Duelz offers gamified elements, such as duels and tournaments, which Casumo lacks. However, Casumo excels at providing a smooth, intuitive user experience.
• Customer Support: Both casinos offer 24/7 live chat support, but Casumo is often praised for its prompt responses.

Verdict:
Choose Duelz Casino for a unique, gamified experience and exciting tournaments. For a smoother interface, fee-free deposits, and ongoing rewards, choose Casumo Casino.

Duelz Casino Vs 32Red Casino

Duelz Casino and 32Red cater to different types of players. To sum up, Duelz offers a gamified, interactive experience, while 32Red focuses on high-quality gaming and excellent customer service, backed by a long-standing industry reputation.

Key Differences:

• Game Selection: Duelz boasts just over 2,000 games, while 32Red offers around 3,000. The latter focuses on Microgaming slots and has an impressive live casino section.
• Bonuses: Duelz offers a competitive welcome bonus, but 32Red provides a more substantial bonus of 250 free spins with no wagering requirements.
• Reputation: 32Red has a long-standing reputation in the UK market, known for its trustworthiness and excellent customer service. Duelz, on the other hand, is a newer brand that focuses on innovation.
• Payment Methods: Duelz and 32Red both support a range of payment methods, but unlike Duelz, 32Red does not charge deposit fees.
• Customer Support: Both offer 24/7 live chat support, but 32Red is frequently commended for the quality of its customer service and personalised support.

Verdict:
If you seek a unique, gamified experience with a decent game library, opt for Duelz Casino. For more games, a trusted reputation, superior customer service, and loyalty rewards, choose 32Red Casino.

Duelz Casino Trustpilot User Reviews

Duelz Casino currently has a poor Trustpilot score of 2.8/5 stars in the UK. This rating is based on notably polarised user reviews, with over 650 reviews left so far. Some players report positive experiences at Duelz Casino, but many are dissatisfied, particularly with high wagering requirements and withdrawal issues.

While Duelz Casino is recognised for its unique gamified features and fast withdrawals, its average Trustpilot score suggests many users have had negative experiences. This is consistent with broader industry trends, where online casinos often receive below-average ratings due to the nature of gambling and user expectations.