Duelz Casino Review

Duelz Casino Overview

When first landing at Duelz Casino UK, the colourful design is striking. Moreover, the site is easy to use, and everything you need as a new player is laid out clearly. For example, the first thing you’ll see is the £100 welcome bonus and the significant terms and conditions of the offer.

Directly below the welcome bonus are all the website's accepted payment methods. When you scroll down, the Most Popular Games category is shown first. There, you'll find slots like Book of Dead, Big Bass Splash and the exclusive Duelz 3x1 game displayed in a grid format. The Live Casino, Jackpots, and Slots categories are just a click away further down the page.

Everything else you could need is located in the left-hand navigation bar. You can find the help centre, current promotions, and a link to the gaming library there. The "Register" and "Log In" buttons are also prominently displayed to get you on your way quickly and easily. Lastly, the time is always displayed in the bottom left-hand corner, enabling players to track their game time.

Duelz Casino Welcome Bonus Offer

Registering a new account automatically makes you eligible for the Duelz welcome bonus. It’s pretty generous – a 100% matched deposit bonus of up to £100 plus 100 free spins on the popular Book of Dead slot.

To claim the Duelz welcome bonus, you must deposit a minimum of £20. Upon doing so, your bonus funds will be automatically applied to your account. So, there's no need to enter a Duelz Casino bonus code.

With the 100 free spins part of the bonus, you’ll get 20 Book of Dead free spins every day for five days once you’ve made the minimum £20 deposit. Just note that the free spins expire three days after being credited.

Another critical factor is that not all games contribute to the welcome bonus wagering. Slots and scratchcards contribute 100%, whereas table games and live dealer games contribute only 5%.

How to Sign Up & Claim Your Welcome Bonus

Duelz Casino Wagering Requirements

Wagering requirements apply to most casino welcome bonuses online. This means you must wager a certain amount before withdrawing money won with either your initial deposit or the welcome bonus funds you received.

The wagering requirements for the Duelz Casino welcome bonus are 30x. This is lower than the industry average of 35x! However, the catch is that wagering applies to your deposit and bonus funds. This is not standard practice–most UK casinos only apply wagering to the bonus amount.

For example, if you deposit the minimum amount of £20 and claim a £20 welcome bonus, you must make £1,200 worth of bets to complete the wagering. You can win or lose on these wagers; it’s just that the 30x number must be met first before you can withdraw any real money.

Other noteworthy lines from the terms and conditions include the maximum win amount being capped at £500. Moreover, the maximum you can win from free spins is capped at £100–anything above this amount will be voided.

Key Duelz Welcome Bonus Terms

• 100% matched bonus of up to £100 plus 100 free spins on Book of Dead
• Wagering requirements are 30x your initial deposit and bonus combined
• The maximum amount you can win from the bonus is capped at £500
• 20 free spins for Book of Dead will be credited every day for 5 days
• The maximum amount you can win from free spins is capped at £100

Additional Bonus Offers & Promotions

It must be noted that there are no sign-up or no-deposit bonuses for new players at Duelz Casino. This is disappointing, as most Duelz Casino rivals offer a small no-deposit bonus to get players off to a great start. However, beyond the Duelz welcome bonus, is there anything else to turn UK players' heads?

Duelz 10% Cashback Every Friday

Every Friday, all UK players can get 10% cashback on any losses in the previous week. The cashback shows up in your account automatically every Friday at 11:00, giving you a boost for the weekend. Cashback is calculated on your net losses over the previous week from midnight on Friday to 23:59 on Thursday.

Best of all, there's no wagering on the Duelz cashback offer, so you can use the funds however you like. That means you don't have to slog through wagering requirements every time to claim the cashback bonus. As it's automatic, there's no need to contact customer support; the minimum amount you’ll get is 10p.

Lastly, players should wait for an email, SMS or phone call from customer support before logging in to claim the 10% cashback for the previous week.

Duelz Casino Promotions and Loyalty Rewards

Aside from the cashback offer, there are no VIP casino promotions or loyalty rewards at Duelz. Instead, the online casino likes to do things a little differently. So, let's look at other Duelz Casino promotions and rewards available to UK players.

Duelz Cash Tournaments

Every week, there's £10,000 in prizes up for grabs in exclusive head-to-head tournaments. You can find the games by selecting the Duelz Cash Tournaments tab. Then, play the selected titles for that week and collect as many points as possible. The more points you earn, the higher you climb up the leaderboard.

Topping the leaderboard will earn you bonus cash from the daily £1,500 pot. Along the way, you can also win random prizes such as free spins or smaller cash rewards. Plus, new Cash Tournaments begin every 15 minutes, night and day. So, there's always a slots tournament running at Duelz Casino.

Other Duelz Promotions

When updating our 2025 review, we discovered plenty of prize drop promotions running throughout the year. These include a £2-million-a-month Drops & Wins promotion, a Playson Non-Stop Drop with £280,000 in monthly prizes, and a £250,000 monthly Treasure Island Madness promotion with Daily Prize Drops. So, while there are no Duelz loyalty rewards per se, there are plenty of extra chances to win big. We applaud the ingenuity of Duelz Casino here!

How is the Game Selection at Duelz Casino UK?

Duelz Casino offers 2,000+ games, including video slots, jackpot slots, table games, crash games, Plinko, and live dealer titles. However, there are no Slingo games, and you can forget about sports betting options at Duelz Casino. Conversely, the exclusive Duelz 3x1 slot game provides some extra excitement. You can search for individual titles or specific game developers to make it easier to find what you're looking for. A great addition considering the 2,000 titles.

Choosing Games from the left-hand menu brings up three main options: Slots, Live Casino, and Table Games. The Slots category is neatly organised into the following subcategories for easy navigation: Most Popular, All Slots, New Games, Jackpot Games, Fishing (think Big Bass Splash), Hold & Win, Megaways, Volatile, Drops & Wins, and Non-Stop Drop. The latter two options are the ones you want to participate in the Duelz Cash Tournaments mentioned above.

In the Live Casino section, you get the following options: Most Popular, Roulette, Blackjack, Game Shows, Baccarat, Card & Dice, Speed Tables and then a few options for live dealer games from certain providers. The Table Games section is not as well organised. There are two categories here. Table Games is a mixed bag of RNG roulette and blackjack, including popular titles like 20p Roulette and Classic Blackjack Multi Hand. Within Other Games, you'll find niche crash gambling titles like Aviator, Big Bass Crash, and Spaceman. A few Plinko titles like Pine of Plinko 2 and Xmas Plinko round off the selection.

What Game Developers does Duelz Casino have?

50+ game developers supply the gaming catalogue at Duelz Casino. The list comprises top developers such as NetEnt, Play'n GO, Playson, Microgaming (Games Global), Pragmatic Play, Yggdrasil, and Red Tiger Gaming. You can also play games made by smaller, independent studios such as Ainsworth or Platipus.

If you prefer live casino games, all the big developers are in the mix. Evolution Gaming leads the way, especially for Live Game Shows, but it's great to see Pragmatic Play Live, OnAir Entertainment, Stakelogic, and Authentic Gaming represented. In short, we can't fault the Duelz live casino experience.

Duelz Slots Overview

Slots are the most prominent game type on offer at Duelz Casino UK. Take your pick from over 1,800 slot games, including video slots, classic slots, 3D slots, Megaways slots, and more. Once logged in, you can play demo versions of selected games before wagering real money.

If you are looking for popular tiles in the UK, everything is available at Duelz Casino. We’re talking about slots such as Book of Dead, Gonzo's Quest, Thunderstruck II, Starburst Galaxy, and Big Bass Bonanza. We, therefore, give Duelz top marks for its slot selection.

Jackpot Slots Overview

When we made this Duelz Casino review, we found 38 jackpot games on the platform. This is a pretty decent number, but it could be improved! You can play popular titles such as Mega Moolah Megaways series or enjoy Divine Fortune, The Finer Reels of Life WowPot, and FIre and Rose Joker King Millions.

Besides the jackpot category, you can try your luck at Drop & Wins titles made by Pragmatic Play. Every month, there are £2m+ prizes up for grabs, and to win cash prizes, you need to earn points. The more points you earn, the higher on the leaderboard you’ll climb. And if you finish first, you’ll win a cool £15k.

Table Games Overview

In the RNG table games section, 38 titles are available, including all the most popular blackjack, baccarat, and roulette games. You can play classic roulette variants, such as European or American. However, try Three Wheel Roulette or 9 Masks of Fire Roulette if you want to play something unique.

Yet, if you prefer blackjack, there are many titles to enjoy. Take your pick from Blackjack Vegas, Atlantic City Blackjack Multi Hand, or Vegas Strip Blackjack Multi Hand. And the good news is that on many of the RNG table games, stakes start from as little as 10p per game.

The previously mentioned Other Games section is now included in the Table Games category. Here, for example, you'll find all the crash gambling games. There were a total of 42 Other Games when we reviewed Duelz. We particularly liked playing the High Flyer crash game.

Duelz Live Casino Overview

The jewel in the crown at Duelz Casino UK is the live casino section. You can enjoy classic casino games such as live blackjack, roulette, craps or poker. Alternatively, you can play exciting game shows like Dream Catcher or Funky Time Live. We found a total of 110 live casino games in our last update.

Every game is live-streamed from an authentic studio and hosted by a friendly dealer. It feels as if you’re at a real-life casino. What’s more, on many games, stakes start at just 50p per round. The sheer variety is astounding, with Dragon Tiger, Andar Bahar, and Lightening Sic Bo in the mix. Nice!

Banking & Payment Options at Duelz Casino

When writing this Duelz Casino review, we found the payment methods easy to use. The site's footer contains a Payment Info link, which takes you to a page displaying all the deposit and withdrawal information you need. The payment table also includes helpful information about limits, times, and fees.

There are 10 banking options for deposits, but that number drops to 8 withdrawal payment methods. PayByMobile and Payz are not available for withdrawals. The methods for both depositing and withdrawing are Trustly, Bank Transfer, Visa, Mastercard, Paysafecard, Skrill, Neteller, and PayPal.

Duelz Deposits, Withdrawals & Payout Speed

You can deposit in pounds sterling using all 10 payment methods. There are no fees listed for either deposits or withdrawals. However, some small print below the payment table states that "under special circumstances", you may be charged for withdrawals. If so, the fee is 5% or £5 (whichever is higher), as stated in the terms and conditions. This is sneaky, and, in our opinion, any fees should be clarified when withdrawing from the casino.

The minimum deposit amount is £20 on all payment methods except Trustly and PayByMobile/Boku, which lowers it to just £10. Duelz Casino ranks as one of our top Pay by Mobile sites for bonuses. All deposits are instantly available. The minimum withdrawal amount is £20 across the board. However, the withdrawal times vary depending on your payment method.

Every withdrawal will take up to 48 hours to process. After processing, the quickest casino withdrawal methods at Duelz Casino are Trustly, Bank Transfer, Paysafecard, Skrill, Neteller, and PayPal. If you prefer debit cards like Visa and Mastercard, you must wait an additional 2-4 days after processing.

KYC Process & Documents

• When you register, you must upload your identification and address documents
• To verify your identity, you must upload a copy of your passport, driving licence or ID card
• You also need to upload a recent bank statement or utility bill to verify your address
• When you go to make a withdrawal, you may be asked for further financial documents
• You can contact customer support anytime if you have any questions

Customer Support at Duelz Casino

When writing this Duelz Casino review, we asked customer support a few questions to test the speed and quality of the response. However, we first had to register an account before being able to use live chat. If you are not registered, your only option is to send an email.

We emailed the team with questions about bonuses and safer gambling, and they responded within 24 hours. Their reply was helpful and provided us with all the necessary information. We got much faster live chat responses, so we recommend using that when possible.

Registering on the site allows you to access the 24/7 live chat. An agent will reply to you in minutes and will be very helpful with any queries. Having round-the-clock support in this way made a huge difference when playing at Duelz Casino UK. Phone support would aid this.

• Email: support-uk@duelz.com
• Live Chat: 24/7 live chat

Duelz Casino Mobile Compatibility

There is no Duelz Casino app. However, you can play on your device via your mobile browser, as the site is based on a responsive, mobile-friendly design. The loading time is fast, and all the games on the desktop are available in a mobile browser.

Moreover, each game is in HD quality and will never lag. Just make sure you have a strong internet connection while you play. If you get a call while you are playing, all games will be paused, and you can resume them when you hang up the phone.

On the mobile browser, you can make deposits and withdrawals, claim promotions and even use safer gambling tools. It's fair to say playing casino games in a mobile browser is the perfect solution for relaxing on the sofa at home or playing on the go.

Player Safety & Responsible Gambling

Duelz Casino UK takes responsible gambling seriously, and you can find the dedicated page in the site's footer area. There, you can read helpful information and take questionnaires on staying in control of your gambling.

What’s more, in your Dulez Casino account, you can set deposit, loss, time, and session limits. In addition, you can request reality checks for an update on your spending habits, take cooling-off periods and self-exclude.

Finally, the platform offers links to third parties that help with problem gambling. These can be found on the responsible gambling page or by clicking the logos in the site's footer. Examples include Gambling Therapy and Gamblers Anonymous.

Duelz Casino Licenses & Security

We consider Duelz Casino safe because the UK Gambling Commission (UKGC) has granted a remote license under account number 048695-R-327029-011.

The UKGC protects players against any shady online casino practices. For example, to even get a UKGC licence, Duelz Casino has to adhere to strict financial and operational rules. In addition, if you ever have a problem with the platform, you can contact the UKGC to lodge a formal complaint.

Finally, according to the site's footer, Duelz Casino uses modern SSL encryption to protect player data. In our opinion, this should be upgraded to more robust TLS encryption. Nevertheless, SSL encryption still gives us peace of mind when submitting personal and financial information.

Duelz Casino Company Information

• Name: Duelz Casino
• Company: SuprPlay Limited
• Address: SuprPlay Limited, Palazzo Villa Rosa, Triq in-Nemes, Swieqi, SWQ3302, Malta
• Established: 2018 (Launched in the UK in 2021)
• License: UK Gambling Commission
• License No.: 048695-R-327029-011

Which Company Owns Duelz Casino?

Duelz Casino is owned and operated by SuprPlay Limited, a company headquartered in Malta. The holding company is SuprNation. The company also owns two other online casinos, which are listed below.

SuprPlay Limited was founded in 2015 as a technology firm. Since then, it has won numerous awards in the iGaming industry. The company mainly concentrates on the Nordic and United Kingdom markets.

Duelz Casino Sister Sites

In addition to owning and operating Duelz Casino, SuprPlay Limited also runs the following sister sites: VoodooDreamz Casino and NY Spins Casino.

Duelz Casino Compared

Before wrapping up, let's compare Duelz Casino to similar online casinos in the UK.

Duelz Casino Vs Slot Planet Casino

Both Duelz Casino and Slot Planet deliver exciting gaming experiences. However, they cater to different player preferences. Duelz is renowned for its gamified elements and competitive tournaments, while Slot Planet offers a simple, user-friendly platform that emphasises slots.

Key Differences:

• Game Selection: Duelz features over 2,000 games, including slots, jackpots, and live dealer options. Slot Planet offers a smaller library of approximately 1,300 games, heavily focused on slot titles.
• Bonuses: Duelz offers a 100% match up to £100 plus 100 free spins on Book of Dead. Slot Planet provides a generous welcome bonus of 100% up to £222 plus 22 free spins, with lower wagering requirements.
• Payment Methods: Both casinos support various payment options. However, Slot Planet does not charge fees, whereas Duelz may apply them.
• Unique Features: Duelz focuses on gamified duelling tournaments. Slot Planet highlights its clean, easy-to-navigate interface and its focus on slots.
• Customer Support: Both casinos offer 24/7 live chat, with Slot Planet often praised for its helpful and fast responses.

Verdict:
Choose Duelz Casino for a unique gamified experience with tournaments. For a more straightforward, slot-focused platform and a more generous welcome bonus, choose Slot Planet Casino.

Duelz Casino Vs Casumo

In the UK, Duelz Casino and Casumo are highly regarded platforms that appeal to many players but offer distinct experiences. Duelz focuses on gamification, with duelling tournaments and adventure-style gameplay. Casumo provides a sleek, minimalist interface focusing on simplicity and ongoing promotions for loyal players.

Key Differences:

• Game Library: Duelz offers over 2,000 games, including slots, jackpots, and live dealer games, while Casumo features around 1,500 titles with a strong emphasis on top-quality slots and live casino games.
• Promotions: Duelz has a solid welcome bonus, but Casumo stands out with a more consistent offering of ongoing promotions and rewards for loyal customers.
• Payment Methods: Both casinos provide various payment options, but unlike Duelz, Casumo does not charge deposit fees.
• Unique Features: Duelz offers gamified elements like duels and tournaments, which Casumo lacks. However, Casumo excels in offering a smooth and intuitive user experience.
• Customer Support: Both casinos provide 24/7 live chat support, but Casumo is often praised for its quick response.

Verdict:
Choose Duelz Casino for a unique, gamified experience and exciting tournaments. For a smoother interface, fee-free deposits, and ongoing rewards, choose Casumo Casino.

Duelz Casino Vs 32Red Casino

Duelz Casino and 32Red cater to different types of players. To sum up, Duelz offers a gamified and interactive experience, while 32Red focuses on high-quality gaming and excellent customer service, backed by a long-standing reputation in the industry.

Key Differences:

• Game Selection: Duelz boasts over 2,000 games, whereas 32Red offers around 1,000 titles. The latter focuses on Microgaming slots and has an impressive live casino section.
• Bonuses: Duelz provides a competitive welcome bonus, but 32Red offers a more significant bonus (up to £150) with higher wagering requirements.
• Reputation: 32Red has a long-standing reputation in the UK market and is known for its trustworthiness and excellent customer service, while Duelz is newer and focuses on innovation.
• Payment Methods: Duelz and 32Red both support various payment methods, but unlike Duelz, 32Red does not charge deposit fees.
• Customer Support: Both offer 24/7 live chat support, but 32Red is frequently commended for its customer service quality and personalised support.

Verdict:
If you seek a unique, gamified experience with an expansive game library, opt for Duelz Casino. For a trusted reputation, superior customer service, and loyalty rewards, choose 32Red Casino.

Duelz Casino Verdict

Duelz Casino stands out as an innovative and engaging platform for UK players. It offers a unique gamified experience alongside a vast selection of over 2,000 games, including the exclusive Duelz 3x1 slot. Its emphasis on duels, tournaments, and adventure-style gameplay sets it apart from traditional online casinos. This makes Duelz Casino particularly appealing to those who enjoy an interactive experience and an extra competitive edge.

However, like any casino, it has its drawbacks. The potential fees may deter players who prefer traditional payment methods, though this can be avoided by using fee-free options such as PayPal or Skrill. Additionally, some users have reported delays in withdrawal processing, particularly for more significant amounts requiring extra verification. While these delays are due to regulatory compliance, they can frustrate players seeking fast payouts.

On the positive side, Duelz Casino is licensed by the UK Gambling Commission, Malta Gaming Authority, and Spelinspektionen, ensuring a secure and fair gaming environment. The 24/7 live chat support is a strong feature, though some users have noted slower response times during peak periods. Promotions are attractive for new players, but ongoing rewards for loyal customers could be more robust. We'd love to see VIP rewards at Duelz Casino.