Mr Q Casino Review

MrQ Casino Overview

When you first visit MrQ Casino, the first thing that will catch your eye is the featured image. This showcases the MrQ welcome bonus and the terms and conditions of the offer. Below that, you have three game options: Slots, Live Casino and Bingo. From there, games are organised into a grid format, with the most popular slot games in the UK featured at the top.

If you scroll down, you’ll see new and exclusive games, data on free spins the platform has awarded over the years, and the biggest jackpot wins. Next are the Megaways slots, followed by the live dealer section, which shows roulette, game shows, and blackjack games. 

Tap the hamburger icon in the top left-hand corner if you need important information. You’ll find everything from general help and FAQs to promotions and games. For responsible gambling and banking methods, go to the site's footer.

MrQ Casino Welcome Bonus Offer

To start your MrQ Casino adventure, the platform offers 20 free spins on your first deposit. Notably, there is no matched bonus as seen in many of the other best UK casinos. Nevertheless, claiming the promotion is easy and straightforward – a good deal!

To claim your 20 MrQ free spins, make a minimum deposit of £10 or more. The free spins will then be automatically applied to your account. Contact the customer support team if your MrQ Casino free spins aren’t instantly available after making a qualifying deposit.

It’s worth noting that the 20 free spins bonus at MrQ Casino can only be used on the Book of Dead slot. Plus, the max bet is limited to 10p per spin. Essentially, you get a £2 bonus for just making your first deposit – just be aware that it must be used within 48 hours once claimed. 

How to Sign Up & Claim Your Welcome Bonus

MrQ Wagering Requirements

Before you claim any bonus, always read the terms and conditions. In this way, you’ll fully understand everything when it comes to making a withdrawal of bonus wins. We’ve done all the hard work for you in this MrQ Casino review, as our experts have read them carefully for you.

The good news is that there are no wagering requirements for the welcome bonus spins. This is terrific, as if you win big you can withdraw real money right away. This is pretty much unheard of with free spins promotions at other online casinos, so this bonus scores high marks in our eyes. 

Welcome Bonus Terms

• 20 free spins on the Book of Dead slot 
• Minimum deposit of £10 to qualify 
• Each free spin is worth 10p
• No wagering requirements for free spins
• Must be claimed within 48 hours of depositing 

Additional Bonus Offers & Promotions

There’s not much going on promotions-wise at MrQ Casino, but we did spot this one…

Verify Your Mobile Number

Verifying your number is a simple thing to do and you’ll get 10 free spins as a reward. Just head into your account and hit the “Click to Verify” button. From there, input your number and receive a four-digit code – copy and paste this into the box on your account page. Once completed, just deposit £10 and you’ll get 10 free spins on the Squealin Riches slot. You’re able to claim this as well as the welcome bonus. And, once again, there are no wagering requirements!

MrQ Casino Promotions and Loyalty Rewards

High rollers should look at our list of VIP casinos in the UK if they want the red carpet treatment. For those of more modest means, however, there is one MrQ promotion to get extra rewards…

Refer a Friend

In your account, tap your profile avatar and you’ll see the option to get 10 free spins. At this stage, just input your friend's email addresses and once they sign up, deposit £10 and play through their free spins – both of you will be rewarded 10 wager-free spins.

Just note that these spins can only be used on Fishin Frenzy the Big Catch slot from Blueprint Gaming. The free spins are available to use for 7 days once claimed. They are not subject to any wagering!

How is the Game Selection at MrQ Casino?

With just shy of 1,000 games, MrQ Casino has plenty to offer UK players. Starting with 900+ slots, including video slots and jackpots, you’re spoilt for choice! If you’re after popular UK titles, then no problem! You can play Starburst, Big Bass Bonanza and Book of Dead from any device.

When it comes to table games, you’re able to play all the classics in RNG and live versions. Yet, if you want to try something different, Slingo is at your disposal with more than 25 games to play. The cherry on top is that new games are added weekly, which keeps MrQ Casino fresh. 

What Game Developers does MrQ Casino have?

Finding the game developers is simple. You can access the provider's section in the navigation bar. There, MrQ Casino showcases 24+ game developers with a short description of each studio and the games that are available to play.

This is a high number – something that impressed us. Why? Because with so many game developers supplying MrQ Casino, you’ll always have something to play, no matter what your mood. What’s more, you can play quality casino games made by the mighty Microgaming and NetEnt, whilst the live dealer games are provided by market leaders Evolution Gaming. 

MrQ Slots Overview

Online slots are the biggest part of the MrQ Casino gaming catalogue. In total, there are 900+ titles to play ranging from classic 3-reels to video slots and Megaways slots. Even better, all the most popular slots are available to play in the UK, namely Eye of Horus and 9 Pots of Gold.

On the platform, there are even a few exclusives you can try your luck at such as Mr Q Bonanza or Star Fever – both made by the parent company, Lindar Media Limited. Yet, if you’re looking for high RTP titles, you can play 1429 Unchartered Seas (98.50%) or Money Cart (98%). 

Jackpot Slots Overview

If you’re looking to win big, you can head over to the jackpot games section. This is located within the main slots category. There, you’ll find Jackpot King titles such as Topcat and Bison Raising where you can net a cool £3 million on one lucky spin.

You are also able to take advantage of Skywind Must Win Jackpots. It works by using a timer – and when the timer reaches 0, there are must-win jackpots up for grabs. Some of the best titles we found while trying the jackpot games are Dance with the Devil and Big Buffalo Megaways. 

Table Games Overview

You can play roulette, blackjack and poker all on the MrQ Casino platform. With 3D graphics and simple user interfaces, playing games on any device has never been so easy. The biggest selection is roulette, where you can play popular UK titles such as 20p Roulette.

Yet, if you prefer blackjack, you can try variations with a high RTP. For example, Blackjack made by Relax Gaming has a whopping 99.6% RTP with a minimum bet of just £1. Poker is the only other table game you can play, with variants such as All Aces Poker on offer at Mr Q Casino. 

MrQ Live Casino Overview

The live casino impressed us the most while writing this MrQ Casino review. There are 50+ live casino games available to play, including blackjack, roulette, baccarat, poker and game shows. Many of the games are supplied by Evolution Gaming – a titan in the live dealer gaming space.

If you’re looking for high RTP games, then blackjack and craps are the best choices. For instance, Infinite Blackajck has an RTP of 99.41% and Craps Live is 99.17%. Then again, if game shows are what you’re after, Crazy Time is at your disposal with a high RTP of 96.08%. 

Banking & Payment Options at MrQ Casino

Before we make our MrQ Casino reviews, banking options are a key component to getting started. We found five UK payment methods. These range from debit cards (Visa/Mastercard) to bank transfers, pay-by-mobile and PayPal. Notably, many eWallets are unavailable, too. These include Skrill and Neteller, as well as digital cards such as Apple Pay and Google Pay.

We must admit being disappointed by this number of payment methods and would like to see more added soon. However, we do like that the pay-by-mobile option is included, as this one enables customers with Vodafone, 3 and EE to make direct phone bill deposits at MrQ.

When it comes to withdrawals, the number of payment methods is the exact same as the deposits. This is good news as it makes it straightforward when making a withdrawal. 

Deposits, Withdrawals & Payout Speed

Each deposit is transacted in pound sterling and no fees will be charged by Mr Q Casino. This is good news, but it is also the industry standard. The minimum deposit on each method is £10, and the funds will be in your account instantly via any of the payment methods at MrQ Casino.

For MrQ Casino withdrawal times, they are mostly very fast – way better than many other online casinos. For example, if you withdraw with PayPal, you’ll get your winnings within 6 hours. If you use Visa/Mastercard debit cards, it will take 3-5 days, but if you use Visa Direct, you’ll get your money in 4 hours. Bank transfers are the slowest, as you’ll have to wait 3-7 working days.

You’re able to withdraw any amount above £10 and you will not be charged by MrQ Casino. On occasion, for big withdrawals, you may need to send in further documents to verify your identity. 

KYC Process & Documents

• When you sign up, Mr Q Casino is required to verify your identity 
• You need to upload a copy of your passport or driving licence 
• You’ll also need to upload a recent bank statement or utility bill 
• When making a deposit, you may be asked for financial documents 
• You can contact customer support anytime if you have any issues 

Customer Support at MrQ Casino

The first place to visit if you have any further questions is the MrQ Casino help centre. It’s located in the navigation bar under “Help and FAQ”. There, you’ll find useful articles on everything from registering for an account to making deposits and withdrawals.

If you need to contact someone, you can find it on the Help and FAQ page, in the “contact us” section. The first option is to send an email to support@mrq.com. We asked multiple questions and found the response to be professional. In addition, we only had to wait 24 hours for a reply.

Alternatively, you can use the live chat which is open from 8 am to 8 pm every day. The option is located in the bottom right-hand corner via a blue button. Just input your name, email address and the department you want to speak to and write your message in the main window. You’ll get a response within minutes and the quality of the response is good, offering help in every area. 

• Email: support@mrq.com
• Live Chat: 08:00-20:00

MrQ Mobile Compatibility

While writing this MrQ Casino review, we searched the Google Play Store and App Store for an official app. Good news, we found one, but it should be noted that it’s strangely just called Q – Online Casino on the app stores. However, on the plus side, it is available to download for free.

The gaming selection on offer is the same as the website, so you’re able to play all your favourite games on the go. On the app, everything is optimised to your particular screen size, and when you play, you will not experience any lags so long as your internet connection is good.

You can also play MrQ Casino games in your mobile browser, such as Google Chrome or Apple Safari. It will be more or less the same experience as when playing games via the MrQ website. Therefore, you’re able to register, make deposits and play games all from your smartphone. 

Player Safety & Responsible Gambling

Responsible gambling is treated with the utmost respect at MrQ Casino. For starters, you’ll find the safer gambling link located in the footer of the site. On the page, the platform gives you five steps to stay in control and provides sound advice on playing casino games within your limits.

In your account, you’re able to set daily, weekly or monthly deposit limits. In addition, you can set net loss limits and time limits, too. You can do this yourself or send an email to the customer support team. You can also take cooling off periods or self-exclude – all are within your account.

Right at the bottom of the safer gambling page, you can get further support from impartial organisations like BeGambleAware, Gamcare, Gamblers Anonymous and Gambling Therapy. 

Licenses & Security

When you play games on the MrQ online casino platform, your safety is guaranteed. This is because the platform is licenced and regulated by the United Kingdom Gambling Commission with account number 51250. Why does this matter? Because the UKGC is an authority on all UK gambling. And, if you ever have a problem with any platform, you can file a complaint.

For an extra level of protection, Mr Q Casino is a member of IBAS, an independent betting adjudication service. This authority will help you if you feel you do not get the winnings that you are entitled to.

Finally, MrQ Casino uses robust TLS encryption across the site to protect your data.

MrQ Casino Company Information

• Name: MrQ Casino 
• Company: Lindar Media Limited
• Address: 8 Sandridge Park, St Albans AL3 6PH, United Kingdom
• Established: 2014
• License: UK Gambling Commission (UKGC)
• License No.: 051250-R-328289-006

Which Company Owns MrQ Casino?

MrQ Casino is owned and operated by Lindar Media Limited, a company that specialises in making casino games as well as operating online casinos. The gaming brand, Goosicorn creates top-quality slots and table games, which can be played on the MrQ platform. 
Lindar Media Limited is based in St Albans, England. It comprises a team of web developers striving to make online casinos a better experience for all UK players. Good stuff!

MrQ Casino Compared

Let's see how MrQ compares to other top online casinos in the UK by comparing them directly…

MrQ Casino Vs 32Red Casino

MrQ Casino is known for its no-wagering bonus structure, offering over 900 games with a focus on slots and bingo. It provides a straightforward gaming experience without traditional wagering requirements, appealing to casual players.

32Red Casino offers over 500 games, including exclusive slots and live casino, with 30x wagering requirements. It is well-regarded for its customer service and has a strong reputation in the UK market.

Verdict: Choose MrQ for no-wagering bonuses, or 32Red Casino for its reputation and strong customer support.

MrQ Casino Vs PlayGrand Casino

MrQ Casino offers over 900 games with no wagering requirements, focusing on slots and bingo. It’s ideal for casual players seeking a simple, no-wagering experience.

PlayGrand Casino provides a larger game library with over 1,200 games, focusing on slots and live casino. It has traditional wagering requirements (35x), appealing to players who prefer a more varied selection and frequent promotions.

Verdict: Choose MrQ for no-wagering offers or PlayGrand Online Casino for a bigger game library and promotions.

MrQ Casino Vs PartyCasino

MrQ Casino offers over 900 games, including slots and bingo, with no wagering requirements. It is perfect for players seeking a simple, no-wagering experience.

PartyCasino features over 1,000 games, including slots, live casino, and poker, with 35x wagering requirements. It is known for its strong promotions and variety, making it ideal for players who enjoy a wide selection and frequent offers.

Verdict: Choose MrQ for no-wager bonuses or PartyCasino for more games and regular promotions.

MrQ Casino User Reviews

MrQ Casino has garnered a mix of positive and negative feedback from its users. While many players commend the platform for its user-friendly interface and diverse game selection, several concerns have been consistently raised.

A significant number of users report issues with the withdrawal process. Complaints include delays in processing payouts and stringent verification procedures that prolong the time to access winnings.

Customer service is another area where players have expressed dissatisfaction. Many cite slow response times and unhelpful interactions, leading to frustration when attempting to resolve issues.

Additionally, some users find the bonus terms and conditions confusing. High wagering requirements and restrictions on bonus-related winnings are common points of contention.

Here’s a summary of the most frequent complaints:

While MrQ Casino offers a range of gaming options, these user-reported issues highlight areas needing improvement to enhance the overall player experience.

MrQ Casino Verdict

Whenever we make our MrQ Casino reviews, we strive to stringently test the operator in every way. We feel like we’ve done that, but now it’s time for our verdict. Let’s start with the positives. First, we like the welcome bonus of 20 free spins, mainly because there are no wagering requirements and very few hoops through which to jump.

We also like the casino game selection, ranging from exclusive slots to popular slots and live dealer games. And with new games added weekly, you’ll always have something to play.

However, we would like to see more banking options for UK players added in the near future. More eWallet options like Skrill and digital cards like Apple Pay would be greatly appreciated.

All-in-all, MrQ Casino is a solid gaming site that offers a decent, easy-to-understand welcome bonus and an excellent gaming selection. Highly recommended!