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Play Frank Casino Review

Samantha Davies
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PlayFrank Casino is an online casino that caters to UK players with a modern interface and daily challenges. Its neat design and decent spread of live dealer games stand out. You’ll find it relatively straightforward to deposit and start playing, which is a plus.

Still, be aware of the sometimes slow withdrawal times and fairly strict bonus rules. Compared to other UK online casinos, PlayFrank offers a decent welcome package, yet it falls short on certain game variety features that might leave some experienced players wanting more. Let's dive into the details!

Pros
  • Daily challenges keep things fresh
  • Clear UK deposit methods listed
  • Fun selection of live game shows
  • Easy-to-navigate site design
  • Straightforward sign-up process
Cons
  • Limited phone support in the UK
  • Some withdrawals can be slow
  • Bonus T&Cs could be more flexible

Play Frank Casino Bonus Code & Bonuses

New players only. The Welcome Bonus can only be claimed only once. Min deposit €20. Package is split in 3 deposit bonuses to a max of €300 + 200 bonus spins. Wagering bonus 35x. Wagering bonus spins 35x. Max Bonus Bet €5. Bonus T&C apply.

1. Deposit Bonus100% up to £100 + 50 Free Spins
Minimum Deposit£20
Wagering35x (B)
Wagering35x (Free Spins)
Bonus Last Updated: 08/11/2024

Quick Glance & Details

General Information

Website in English
Tax Free
Loyalty Programme
Live Chat Support
Phone Support
App Available
Email Support
Emailsupport@PlayFrank.com
Established2014
LicenceUKGC
Minimum Deposit20 £
Minimum Withdrawal-
Withdrawal Limit-

Type of Games

Slots
Live Casino
Poker
Blackjack
Roulette
Baccarat
Craps
Bingo
Keno
Sports Betting
Esport
Lotto
Scratchcards

Payment Providers

Maestro Maestro
Mastercard Mastercard
Mastercard Debit Mastercard Debit
Paypal Paypal
Paysafecard Paysafecard
Skrill Skrill
Trustly Trustly
Visa Visa
Visa Debit Visa Debit
Visa Electron Visa Electron

Showing 10 / 12

Game Developers

Betsoft Betsoft
Evolution Gaming Evolution Gaming
Microgaming Microgaming
NetEnt NetEnt
Play'n Go Play'n Go
Pragmatic Play Pragmatic Play
Red Tiger Red Tiger
Yggdrasil Yggdrasil
Aspire Global Aspire Global
Blueprint Gaming Blueprint Gaming

Showing 10 / 17

PlayFrank Casino Overview

PlayFrank Casino is centred on a clean, user-friendly design rather than a flashy theme. The website’s layout is straightforward, offering clear menus for Games, Promotions, Payments, and more. Navigation is intuitive, with filters for slots, live casinos, table games, and a search bar. The footer includes links to licensing details, responsible gambling tools, and support, reflecting the casino’s transparent approach. Overall, PlayFrank’s site design feels modern and tidy, making locating essential features like deposits, withdrawals, and account management reasonably straightforward, although some might prefer a more immersive theme.

PlayFrank Casino Welcome Bonus Offer

PlayFrank greets newcomers with a 100% match bonus up to £100, plus 50 bonus spins on select slots. It’s a straightforward deposit bonus with no required bonus code, making it accessible for most UK players. You can also opt-out if you prefer to play without bonus requirements. Most deposit methods qualify, though e-wallets like Skrill or Neteller might be excluded – always check the terms to confirm. Overall, the bonus is inviting enough for casual players, though high-rollers might feel it’s modest compared to other UK casino offers.

The main lobby at PlayFrank Casino shows a 100% bonus up to £100 for UK players and a selection of the top games

How to Sign up & Activate the Welcome Bonus

Getting started at PlayFrank is quick and easy. Here’s the simple process:

  1. Click the Sign Up button on the homepage.
  2. Enter your details (email, password, address).
  3. Choose your deposit method and decide whether to accept the welcome bonus.
  4. Complete your first deposit.
  5. The bonus funds and spins should appear in your account promptly.

You can register without depositing, but it won’t unlock the welcome bonus unless you make a qualifying deposit.

Wagering Requirements

Here’s what you need to know about the bonus wagering:

A 35x requirement on the bonus is around average, but it can still be challenging to clear. If you deposit £20 and get a £20 bonus, you must wager £700 before withdrawing any bonus winnings. That’s steep but not unreasonable for a modern online casino.

Additional Bonus Offers & Promotions

Beyond the initial sign-up bonus, PlayFrank frequently updates its promotions. When we checked, there were daily challenges, extra spins offers, and seasonal promos featuring slot tournaments. Some deals focus on live casino, offering cashback or match bonuses on table games. Keep an eye on the Promotions page, as PlayFrank tends to rotate bonuses regularly, ensuring returning players can find something new. If you enjoy variety, these rolling offers might appeal to you. Review specific terms to avoid surprises, such as which deposit methods qualify or how long promos remain active.

PlayFrank Casino Promotions and Loyalty Rewards

PlayFrank features a loyalty-style system where players can earn perks by completing daily challenges or consistently playing their favourite games. While there isn’t an extensive VIP ladder, the casino does offer special bonuses, spins, and occasional cashback deals for returning patrons. The daily challenges are a highlight, gamifying your experience and unlocking new rewards if you meet specific objectives. This approach is a welcome twist, but players seeking a traditional tier-based VIP scheme with personal account managers or exclusive events might be underwhelmed. Still, it’s a fun way to stay engaged.

How is the Game Selection at PlayFrank Casino?

PlayFrank provides a decent range of casino games, including slots, roulette, blackjack, baccarat, and live dealer options. At the time of writing, the total number of games was 2,800+. The focus leans heavily towards online slots, yet there’s also a respectable live casino section for those who enjoy real-time action with professional dealers. You won’t find extras like bingo or sports betting integrated here, but game shows such as Crazy Time and Monopoly Live add variety. The library suits most UK players looking for popular slots and table classics without delving into niche categories.

What Game Developers Does PlayFrank Casino Have?

PlayFrank hosts a broad mix of game providers, including big names like NetEnt, Microgaming, Play’n GO, and Evolution. Some smaller studios are also featured, pushing the total beyond 15 providers, which is considered reasonable compared to many competing sites. The diversity ensures a robust selection of slots, table games, and live dealer titles to keep players interested. Although it might not surpass the biggest UK online casinos in sheer numbers, PlayFrank’s partnership list is substantial enough to cover the most popular titles.

PlayFrank Slots Overview

Slots take centre stage here, featuring hits like Starburst, Gonzo’s Quest, and Book of Dead. The casino typically includes a demo mode on many of its slots, allowing you to try the gameplay before staking real money. This is handy if you want to explore new titles risk-free. Although you won’t find every brand-new slot, the range is still competitive, and new releases appear regularly.

Jackpot Slots Overview

PlayFrank offers a few progressive jackpot slots, though the selection is somewhat limited compared to the top UK jackpot hubs. You can still find significant titles like Mega Moolah or Divine Fortune, with potential prizes in the tens of thousands of pounds. If giant jackpots are your main draw, you might find more significant libraries elsewhere, but for casual players seeking occasional life-changing wins, PlayFrank has the essentials.

Table Games Overview

The table games section features roulette, blackjack, baccarat, and some poker variants. You can choose from traditional European Roulette, American Roulette, and multiple Blackjack tables with varying bet limits. While it’s not the most extensive catalogue of RNG table games, the essential favourites exist. If you prefer unusual variants or lesser-seen titles like Craps or Pai Gow Poker, your options might be limited here.

PlayFrank Live Casino Overview

PlayFrank’s live casino is primarily powered by Evolution, offering classics such as Live Roulette, Live Blackjack, and Live Baccarat. You’ll also find some game shows, including Dream Catcher and Crazy Time, which bring a modern twist. The streaming quality is solid, and professional dealers create an authentic casino atmosphere. It’s a robust live selection, though seasoned high-stakes players might miss some exclusive VIP tables.

PlayFrank Sports Betting Overview

PlayFrank currently does not feature a sportsbook, so sports betting options are unavailable. Its focus is firmly on casino games, including slots and live dealer tables, with no indication of in-play betting or traditional sports markets. If you’re primarily interested in wagering on football, horse racing, or other sports events, you’ll need a dedicated sports betting site. PlayFrank is best suited for fans of virtual casino entertainment.

Banking & Payment Options at PlayFrank

PlayFrank provides a range of payment methods tailored for UK players, including Visa, Mastercard, Trustly, Skrill, and Neteller. You’ll also find some prepaid card options like Paysafecard. Around 8-10 methods place it in the “good” range among UK casinos. Although it doesn’t support Pay’n’Play directly, Trustly is available for convenient transactions. Overall, PlayFrank’s payment menu is transparent, with clear guidelines on deposit and withdrawal processes.

PlayFrank Casino Deposits, Withdrawals & Payout Speed

Deposits can be made through credit/debit cards, Skrill, Trustly, PayPal, Apple Pay, MuchBetter, and prepaid vouchers. Most withdrawal methods are also available, so you can typically use the same route to cash out. The minimum deposit hovers around £20, which might be a bit high for some casual players, and the minimum withdrawal also stands near £20. Maximum withdrawals vary but can go above £5,000 for verified accounts. PlayFrank generally doesn’t charge fees, though some payment providers might. Withdrawals can take up to two business days or more to process.

Payment Method Deposit Time Withdrawal Time Min Deposit Min Withdrawal
Visa/Mastercard Instant 1-3 days £20 £20
Skrill Instant < 24 hours £20 £20
Trustly Instant 1-2 days £20 £20
PayPal Instant 1-2 days £20 £20
MuchBetter Instant 1-2 days £20 £20
Apple Pay Instant 1-6 days £20 £20
Paysafecard Instant N/A £20 N/A

KYC Process & Documents

PlayFrank follows strict KYC (Know Your Customer) guidelines like most UK-licensed casinos. You’ll be asked to provide proof of identity—usually a passport or driving licence—along with proof of address (utility bill or bank statement) and verification of payment method. This process can occur at sign-up, before your first withdrawal or once cumulative deposits reach a certain threshold. The casino aims to streamline verification, but don’t be surprised if you’re asked for additional documents anytime. While it can feel tedious, it’s standard procedure under UKGC regulations to ensure player safety and prevent fraud.

Customer Support at PlayFrank

PlayFrank offers help via live chat and email. The live chat is generally available during standard operating hours, though it isn’t 24/7. Response times are prompt, with staff replying in under a minute when online. Email replies can take a few hours, which is typical but not exceptional. Support is provided in English for UK players, and you can also access a brief FAQ that covers basic queries like deposits, account creation, and bonus terms. However, the FAQ might not address all the detailed issues players encounter.

PlayFrank Mobile Compatibility

PlayFrank Casino is optimised for mobile browsers, offering a responsive site that loads smoothly on smartphones and tablets. There isn’t a dedicated app for UK players, but the browser version mirrors the main site’s features, including game variety and account management. Menus are scaled down for smaller screens, making navigation straightforward. Although an app might have been more convenient for frequent players, the mobile site is reliable. PlayFrank’s performance is solid but not groundbreaking compared to other UK casinos' mobile offerings.

Player Safety & Responsible Gambling

PlayFrank dedicates a section to responsible gaming, offering tools for self-exclusion, deposit limits, and session reminders. You can set these limits directly through your account dashboard or contact support. The site also links to independent organisations like BeGambleAware, ensuring those who need further assistance know where to go. The measures in place show a reasonable commitment to safeguarding players. While the tools are standard for a UKGC-licensed site, it’s good to see them prominently featured, and they generally work well to help prevent problem gambling.

Licenses & Security

PlayFrank is licensed by the UK Gambling Commission, a top-tier regulator that ensures fair gaming and strict security standards. Its licence number is 039483-R-319409-017. Operating under this licence means that PlayFrank must adhere to robust player protection rules, including segregated player funds and responsible gambling protocols. The casino employs SSL encryption for data security and partners with reputable providers like Evolution and NetEnt. There are also links to regulatory bodies and responsible gambling resources. Ownership details and corporate addresses are reasonably transparent, but it’s worth checking if you need additional reassurance.

Who Owns PlayFrank Casino?

PlayFrank Sister Sites

Being owned by huge multinational Aspire Global means plenty of PlayFrank sister sites exist. Here are just a few: Hopa, Karamba, Griffon, King Casino, Neptune Play, Trada Casino, 666 Casino, Playluck, MrMega, and Betiton.

PlayFrank Casino Compared

Before wrapping up our review of PlayFrank Casino, let's compare it to some of the big hitters in the UK…

PlayFrank vs 888 Casino

888 Casino is one of the most recognisable names in online gambling, boasting a broad range of slots, table games, poker, and sports betting options. In contrast, PlayFrank focuses on straightforward design and daily challenges with a smaller library. If you value a massive selection of products and a long-established reputation, 888 might appeal more. However, PlayFrank offers a cleaner interface and quicker navigation, especially if you’re primarily interested in slots and live dealer games. For UK players seeking a more intimate vibe and daily rewards, PlayFrank is the better fit, while 888 Casino is ideal for sheer variety.

Feature PlayFrank Casino 888 Casino
Welcome Bonus 100% up to £100 + 50 spins Typically 100% up to £100 (varies)
Game Variety Around 1,000+ titles from top providers Thousands of games, including sports, poker, and bingo
Minimum Deposit £20 £10 (often lower barrier for casual players)
Mobile Experience No dedicated app; mobile-optimised site A dedicated app is available, plus a mobile-optimised browser site
Standout Features Daily challenges, user-friendly interface Huge brand recognition, multiple gambling verticals
Who Should Pick It? Players wanting more straightforward navigation & promos Players who want an all-in-one gambling hub

PlayFrank vs 666 Casino

666 Casino stands out for its devilish theme and substantial welcome offers, often spanning multiple deposits. PlayFrank, by comparison, maintains a more neutral design and emphasises daily challenges rather than big multi-part promos. If you enjoy a cheeky, themed environment with a darker aesthetic, 666 Casino is entertaining, though some may find its interface less streamlined. Meanwhile, PlayFrank suits those who like quick access to essential menus and a lighter tone. Both are UK-licensed, so security and fairness are on par, but 666 Casino may have slightly higher wagering requirements on its bonuses.

Feature PlayFrank Casino 666 Casino
Welcome Bonus 100% up to £100 + 50 spins Typically multi-tier (e.g., up to £666), but changes
Theme & Design Clean, modern, user-friendly Dark, devilish theme for a more unique vibe
Promotions Daily challenges & rotating offers Multi-deposit offers, occasional free spins
Minimum Deposit £20 £10 or £20 (depending on promo)
Wagering Requirements Around 35x bonus Often higher than average
Who Should Pick It? Casual players wanting a straightforward style Players seeking a bold theme & hefty welcome packages

PlayFrank vs MrQ Casino

MrQ has gained a substantial following for its no-wagering promotions and simple sign-up process, often featuring free spins without hidden terms. On the other hand, PlayFrank sticks to more conventional deposit bonuses with standard wagering (around 35x). While MrQ’s approach is extremely attractive to bonus hunters who dislike complex terms, its overall game library might be smaller than PlayFrank’s. If you prefer a wider range of live dealer tables, PlayFrank is the safer bet. If you want more straightforward bonuses and no-wager freebies, MrQ Casino is an approachable, wallet-friendly choice for UK gamblers.

Feature PlayFrank Casino MrQ Casino
Welcome Bonus 100% up to £100 + 50 spins (35x wagering) Often includes no-wager free spins on your first deposit
Game Selection Decent variety (slots, table games, live casino) The smaller library focuses on key slots & bingo
Wagering Policy Standard 35x on bonus funds Typically, zero or very low wagering requirements
Minimum Deposit £20 £10
Player Experience Daily challenges, moderate promos Very straightforward; emphasis on no-wager offers
Who Should Pick It? Players wanting a balanced casino experience Players prioritising no-wager spins & more straightforward bonuses

PlayFrank Casino Verdict

PlayFrank is a decent option for UK players seeking a friendly interface, reliable software providers, and daily challenges that add a bit of fun. Its daily promotions and broad game lineup keep things interesting, though some players might find the bonus terms rather strict. We'd consider playing here for the polished site and variety of live dealer games, but the high minimum deposit and sometimes slow withdrawals are worth noting. Overall, it’s a trustworthy casino but not entirely flawless.

PlayFrank Casino FAQs

PlayFrank Casino withdrawals take under 24 hours (via e-wallets), or several days for debit card or bank transfers.

PlayFrank is licensed by the UK Gambling Commission (UKGC), ensuring fair and secure operations.

Its daily challenges, decent game variety, and user-friendly interface make it appealing to many UK players.

Yes, it holds a valid UKGC licence, so it’s legal for UK residents over 18.

It’s operated by AG Communications Limited, part of Aspire Global.

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Samantha Davies
Samantha Davies Senior Editor
1 Articles 20 Reviews

With more than 300 player accounts at various online casinos up her sleeve, there is no other person than Samantha who knows more about the different online casinos in the United Kingdom. She is our expert casino reviewer and works as a Senior Editor.

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Last Updated: 20 March 2025