GAMSTOP Hits Record Registrations and Launches Auto-Renewal to Combat Problem Gambling
As Britain’s fight against problem gambling intensifies, GAMSTOP’s latest innovations signal a new era of user protection.
- GAMSTOP sees a spike in registrations at the start of 2025, setting a new daily record.
- The 5-year auto-renewal self-exclusion option responded to consumer demand for more extended protection periods.
- Over half a million people have been helped by GAMSTOP since its launch in 2018.
- GAMSTOP promises ongoing efforts to protect players, and CEO Fiona Palmer emphasises the importance of providing consumers with empowering tools.
GAMSTOP, the UK’s premier self-exclusion scheme designed to help those grappling with gambling issues, has started 2025 with groundbreaking developments. Amid a significant surge in registrations following the holiday season, the organisation has introduced an innovative auto-renewal service for those seeking longer-term respite from gambling sites.
A Record-Breaking Start to the Year
January has historically been a month of reflection and resolution, and for many, it marks the beginning of a commitment to tackle problem gambling. GAMSTOP’s report underscores this trend, with the service recording an unprecedented number of new registrations in early 2025. The figures are telling:
- January 1 saw 415 new sign-ups, a daily record for the platform.
- 413 registrations on January 2 followed this, with 396 on January 6.
These statistics are a stark reminder of the persistent challenges many face with gambling in the UK, with GAMSTOP’s services now having reached over half a million people since its inception.
Auto-Renewal: A Response to Consumer Needs
In an era of digital temptation, the call for more robust protective measures has been loud and clear. Answering this call, GAMSTOP has unveiled a 5-year auto-renewal option for its self-exclusion service. This feature was developed directly from user feedback, catering to the widely expressed desire for a lifetime exclusion possibility.
The auto-renewal option ensures that those who choose to self-exclude for 5 years are automatically protected for an extended period without having to reinstate their exclusion manually. This service is designed to offer peace of mind and ease the anxiety some experience as their exclusion period nears its end. Notably, users can opt out of auto-renewal if their circumstances change.
Commitment to Consumer Protection
GAMSTOP’s pledge to continuously support individuals battling gambling problems is underpinning these innovations. Fiona Palmer, CEO of GAMSTOP, has expressed satisfaction with the progress made but recognises that the journey is far from over. Palmer reaffirms the organisation’s dedication to empowering users, indicating that introducing the auto-renewal feature is a significant stride towards ensuring users’ tranquillity and safety.
Moreover, consistent with its ethos of proactive engagement, GAMSTOP will send email reminders to users every 15 months. This initiative aims to keep users informed about their self-exclusion status and upcoming renewal dates, fostering an environment of awareness and control.
Looking Ahead
As GAMSTOP forges ahead with its mission to safeguard those affected by problem gambling, the early signs of 2025 suggest a pivotal shift in the landscape of gambling self-exclusion. The implementation of the auto-renewal option, together with the record registration numbers, indicates both the challenge's scale and the response's robustness. With continued focus and innovation, GAMSTOP and its partners across the UK are poised to offer more effective shields against the risks of gambling, bringing hope and healing to many.
Emily is our Casino Researcher and statistical mastermind. She uncovers all the latest trends through the numbers and creates valuable insights to our readers and internally, so we can cover our articles and journalism from a statistical background and angle.
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