Casilando Casino Review

Casilando Casino Overview

When you visit the Casilando Casino website, you’ll first see the featured image of the welcome bonus. It states the deal and the terms and conditions of the offer in small print.

If you scroll further down, all the games are organised into a grid format. You can select which game type you’d like to play in the top navigation bar, such as top games, slots, table games and live casino games.

For further information about the platform, everything is located at the bottom of the website. Here, you’ll find customer support options, promotions and responsible gambling tools.

Casilando Casino Welcome Bonus Offer

When you register for a Casilando UK account, you automatically qualify for a welcome bonus. It consists of a 100% matched bonus of up to £100 plus 20 free bonus spins.

To claim the offer, all you need to do is make a minimum deposit of £10 and opt-in to the promotion. From there, the bonus credits will be automatically applied to your account. Once you’ve claimed the bonus, you have 30 days to spend the bonus credits.

Moreover, you’ll also get 20 free spins on the Book of Dead slot. Once, these have been credited to your account, you have seven days to spend the free spins.

How to Sign Up & Claim Your Welcome Bonus

Casilando Wagering Requirements

All the terms and conditions of the welcome offer are conveniently located towards the bottom of the page. One major part is the wagering requirements, which mean how many times you’re required to play through the bonus funds before you can make a real money withdrawal.

For the Casilando welcome bonus, the wagering requirements are 35x, which is the industry standard. For instance, if you were to deposit £10, you’re required to make £350s worth of bets. You can win or lose on these wagers, it’s just that the 35x number must be met first before you can make a withdrawal.

One more thing to take into account is that you cannot use the bonus credits on all the games. For example, the majority of slots and scratchcards count 100%, whereas table games contribute 10% and video poker only 5%. Notably, progressive jackpot games do not contribute at all towards the bonus credits.

Welcome Bonus Terms

• 100% matched bonus of up to £100 plus 20 free spins on Book of Dead
• Wagering requirements are 35x
• Not all games qualify towards the welcome package
• Once claimed, the bonus credits expire in thirty days
• The free spins expire in seven days once rewarded

Additional Bonus Offers & Promotions

Before writing our Casilando review, we trawled the website for any other bonuses. Unfortunately, we could not find anything for existing UK players, which is slightly disappointing. Nevertheless, if any promotions are launched, we will be the first to let you know.

Casilando Casino Promotions and Loyalty Rewards

There is no rewards programme or special promos available on the platform. We asked customer support before writing this Casilando review, all to no avail. We are big fans of loyalty programmes as you can often get free spins or wagers for just playing your favourite games, therefore it’s a little concerning there is not one. If a rewards programme is created for UK players, we will report it here right away!

How is the Game Selection at Casilando Casino?

With 1200+ games on offer, Casilando UK is a player’s dream. Take your pick from online slots, scratchcards, table games or live dealer games, and you can even filter titles by game provider.

Yet, if you want to play something unique, you can try Slingo, a hybrid between slots and bingo. Or, if you want to play something exciting and interactive, have a go at a game show. Popular ones on the platform include Megaball and Funky Time.

What Game Developers does Casilando Casino have?

When we made this Casilando review we found 50+ game providers supply the platform. In fact, it’s super simple to locate software providers, just click “Providers” in the navigation bar.

You’re able to select big names such as NetEnt, Pragmatic Play or Red Tiger and all the games will appear on the main page. Yet, if you want to play independently made games, you can choose Ainsworth, Tom Horn Gaming and NYX.

If you want to play a live dealer game, many of the titles are provided by Evolution Gaming, the industry standard. Each game is hosted by a professional dealer, and live-streamed from authentic studios.

Casilando Slots Overview

If you enjoy spinning the reels, then take your pick from 900+ slot games on the Casilando UK platform. You’re able to play all types of slots from Megaways and sticky wilds to cluster pays and buy features.

If you’re after popular UK video slots, you can play Starburst, Book of Dead and Big Bass Bonanza in a matter of seconds. The icing on the cake is that demo versions are available to play first. And remember, when you register for an account, you’ll get 20 free spins on Book of Dead.

Jackpot Slots Overview

Are you looking to win life-changing sums from just one spin? If so, head over to the jackpot section, which can be found in the top navigation bar. There, you can choose from 200+ progressive jackpot titles comprising Wowpots, Jackpot Kings and Mega Moolah games.

On many of the jackpots, you can scoop a prize in the millions. The most popular titles on the platform to play are Book of Atem Wowpots, King Kong Cash Go Bananas and Rainbow Jackpots.

Table Games Overview

The RNG section of Casilando Casino is modest, but all the major games are covered. We’re talking about baccarat, blackjack, video poker and roulette. What’s more, all the classic variants are available to play, but with some games, you’ll find unique titles.

For example, if you love playing roulette, you can play American and European variants but also try Three Wheel Roullete. Yet, if you prefer blackjack, you can play regular Blackjack or up to 264/1 Back Blackjack.

Casilando Live Casino Overview

If you’re looking for the thrill of live dealer games from the comfort of your own home, then select the live casino category. All the classic games are on offer, from blackjack and baccarat to roulette and poker.

You can also try your luck at game shows which can be very exciting and social at the same time. What’s more, on all live games you’re able to communicate with the dealer and other players via the chat box. The experience is as immersive as it can be from your home.

Banking & Payment Options at Casilando Casino

When we conducted our Casilando review, we could only five payment methods to use on the platform. What’s more, there are only four methods for withdrawals because you can only deposit with Paysafecard.

The banking options at your disposal are debit cards namely Visa, Mastercard and Maestro as well as e-wallets such as Skrill and Paysafeard. Notably, other online e-wallets such as PayPal, Neteller and Astro Pay are not accepted and neither are digital cards like Apple Pay and Google Pay.

Nevertheless, making a deposit is easy and straightforward. Just head into your account, select cashier and pick deposit. From there, choose your payment method, input the amount and hit the confirm button.

Deposits, Withdrawals & Payout Speed

With all five payment options, you’re able to transact in pounds sterling. In addition, on all deposits and withdrawals, you will not be charged a processing fee. The minimum deposit is £10 and all deposits will be credited to your Casilando UK account instantly.

When it comes to Casilando Casino withdrawal times, it depends on which payment method you use. If you opt for debit cards, you’ll get your winnings in 3 - 5 working days. The faster option is to withdraw to Skrill as you’ll only have to wait 0 - 2 days.

Notably, when you make a withdrawal always select the same payment method you made the deposit with. This way, the process will be much smoother as you will not be asked to upload further financial documents.

KYC Process & Documents

• When you register, you are required to upload identification and proof of address documents
• One is a copy of your passport, driving licence or ID card
• The other is a recent bank statement or utility bill
• If you register more than one payment method, you may be asked to upload proof of wealth documents
• If you have any questions you can contact the 24/7 live chat or send an email

Customer Support at Casilando Casino

If you ever have a problem or have further questions, then you can either send a message to the 24/7 live chat or email the team. Unfortunately, there are no FAQs or a help centre on the website, so any questions you may have must be directed to customer support.

We asked a few questions about payment methods and promotions before we wrote this Casilando review. The response we got was quick, and all our queries were dealt with professionally.

If you have a longer question or even a complaint, it’s best to send an email. You’ll get a reply in under 48 hours and the team is well-trained to handle any issues you may have.

• Email: support@casilando.com
• Live Chat: 24/7 Live Chat

Casilando Casino Mobile Compatibility

The only way to play Casilando games on the go is via a mobile browser such as Chrome or Safari. You can access all 1200+ casino games on a smartphone or tablet, and each game is in HD and never lags.

When you play on a smartphone and receive a phone call, the game you are playing will be instantly paused. From there, you can rejoin the game from the moment you left off.

What’s more, you’re able to make deposits and withdrawals, contact customer support and claim promotions all from your device. Just make sure you have a strong internet connection, so WiFi is better compared to mobile data.

Player Safety & Responsible Gambling

Casilando Casino takes the subject of responsible gambling seriously. You can find the dedicated page in the footer of the website and on it, you can read helpful information on staying in control. In addition, you will also find third-party links such as Gambling Therapy, Gamban and Gamblers Anonymous.

Moreover, in your account, you have a wide array of safer gambling tools at your disposal. You can set deposit limits, time limits or net loss limits as well as request reality checks to track your spending. Furthermore, you can take cooling-off periods and even self-exclude, without the need to contact customer support.

Licenses & Security

Everything is above board at Casilando UK because the platform is regulated and licenced by the United Kingdom Gambling Commission (UKGC). The account number is 52894, and if you experience any issues whilst playing, you can file a complaint with the UKGC. It’s the UKGC’s job to protect UK players and make sure online casinos adhere to strict rules.

When you play on the website or make a deposit/withdrawal all your personal and financial information is safe. This is because the platform utilises TLS encryption technology, which keeps sensitive data out of the hands of malicious third parties.

Casilando Company Information

• Name: Casilando Casino
• Company: White Hat Gaming Limited
• Address: Cornerstone Business Centre, MOSTA, MST 1180, Malta
• Established: 2017
• License: United Kingdom Gambling Commission (UKGC)
• License No.: 52894

Which Company Owns Casilando Casino?

Casilando Casino is yet another online platform owned and operated by White Hat Gaming Limited. The company offers all-in-one gaming solutions such as CRM, compliance and customer support services.

Headquartered in Malta, Europe, White Hat Gaming Limited also owns dozens of well-known online casinos. Examples include Skol Casino, Slotnite and PlayGrand Casino.

Casilando Casino Compared

Let's wrap up our review of Casilando with a quick look at how the online casino compares to its peers…

Casilando Casino Vs PlayOJO Casino

Casilando Casino offers a user-friendly experience with over 1,300 games and attractive welcome bonuses, making it a solid choice for players who enjoy a balanced selection and straightforward navigation. The wagering requirements are 35x, which is standard in the industry.

PlayOJO Casino stands out with its no-wagering policy on bonuses, ensuring that players keep what they win. It boasts a massive library of over 3,000 games and promotes a transparent, fair gaming environment, ideal for those who prioritise fairness and game variety.

Verdict: Choose Casilando for balanced bonuses and ease of use. Opt for PlayOJO Casino if you want no-wagering bonuses and a vast game selection.

Casilando Casino Vs Yako Casino

Casilando Casino is known for its user-friendly design, offering over 1,300 games and a generous welcome bonus with standard wagering requirements (35x). It’s a solid choice for players who value a straightforward experience and a balanced game selection.

Yako Casino is ideal for those seeking a more personalised experience with its customised interface and slightly smaller game library (1,000+). It offers similar wagering requirements (35x) and focuses on simplicity and easy navigation.

Verdict: Choose Casilando for a balanced game selection and ease of use. Opt for Yako Casino if you prefer a more personalised gaming experience.

Casilando Casino Vs Energy Casino

Casilando Casino is known for its user-friendly design, offering over 1,300 games and a generous welcome bonus with standard wagering requirements (35x). It’s ideal for players who appreciate a straightforward experience with a balanced game selection.

Energy Casino caters to players looking for a more diverse range of games, including sports betting. With over 2,000 games, it also offers regular tournaments and promotions, though its wagering requirements are slightly higher at 45x.

Verdict: Choose Casilando for simplicity and balanced bonuses. Opt for Energy Casino for a broader game selection and sports betting options.

Casilando User Reviews

Casilando Casino has gained attention in the UK market for its user-friendly platform and extensive game selection. However, like other online casinos, players share a range of experiences, with some praising the platform while others express frustrations over delays and support issues.

Pros:

• Extensive Game Selection: Users frequently highlight the large variety of games, including slots, live casino options, and table games, which cater to all types of players.
• Smooth Mobile Experience: Many players appreciate the seamless performance of the platform on mobile devices, noting how easy it is to navigate and play on the go.
• Fast Deposits: Depositing funds is typically quick and straightforward, allowing players to start playing almost immediately.

Cons:

• Withdrawal Delays: A common concern among players is the slow withdrawal process, with several users reporting delays in receiving their funds.
• Customer Support: Some players have expressed dissatisfaction with customer service, citing slow response times and limited assistance in resolving issues.
• Bonus Terms: Players have noted that the bonus terms, particularly the wagering requirements, are somewhat restrictive, making it harder to fully benefit from promotions.

Casilando Casino Verdict

Casilando Casino offers a solid and user-friendly experience, with over 1,300 games, including slots, table games, and live dealer options. The 100% welcome bonus of up to £100 and 20 free spins are appealing, although the lack of ongoing promotions and loyalty programmes might disappoint existing players. The platform performs well on mobile, though banking options are somewhat limited. With responsive customer support and a secure gaming environment, Casilando is a good choice for UK players seeking variety and straightforward navigation.

Casilando Casino FAQ

What is the withdrawal time at Casilando Casino?

Casilando Casino withdrawal times vary on which payment method you use. The quickest solution is via Skrill as you’ll only have to wait 0 - 2 days. If you use debit cards, expect to get your funds in 3 - 5 days.

What licenses does Casilando Casino have?

Everything is legitimate at Casilando Casino because the platform is licenced and regulated by the United Kingdom Gambling Commission (UKGC). If you ever have a problem whilst playing such as not getting your winnings, you can lodge a complaint with the UKGC.

Is it legal to play at Casilando Casino in the UK?

Yes, as long as you’re at least 18 years old. When you register you’re required to verify your identity by uploading a copy of your passport, driving licence or ID card.

Who owns Casilando Casino?

Casilando UK is an online casino owned and operated by White Hat Gaming Limited. The company provides white-label solutions to iGaming companies and also owns dozens of online casinos such as Slotnite and Skol Casino.

Can I trust Casilando Casino?

Yes because the platform is licenced and regulated by the United Kingdom Gambling Commission (UKGC). In addition, the website is secured using 128-bit SSL encryption technology which keeps your personal and financial information safe.