Casilando Review
Read - How we rate casinosCasilando Casino offers UK players a plethora of games to play, including popular slots, jackpots, table games and live dealer games. What’s more, when you sign up, you’ll be treated to a matched welcome bonus plus free spins.
Founded in 2017, and part of the White Hat Gaming Limited stable, Casilando UK is supplied by top-class game developers, offers 24/7 customer support and holds a coveted UKGC licence.
In our Casilando review, we analyse everything about the website. We cover the games you can play, available bonuses, licences, mobile options and more. Let’s dive in!
- Pros
- 1200+ games to play
- Superb live casino games
- UKGC licence
- 24/7 customer support
- Decent welcome bonus
- Cons
- Lack of ongoing promotions
- No native iOS or Android app
- Limited banking options
Casilando Bonus Code & Bonuses
Quick Glance & Details
General information
Website in English | |
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Tax Free | |
Chat support | |
Phone support | |
Email support | |
[email protected]. | |
Established | 2017 |
Minimum deposit | 10 £ |
Licence | United Kingdom |
Types of games
Live Casino | |
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Betting | |
Lotto | |
Bingo | |
Poker | |
Roulette | |
Blackjack | |
Scratchcards | |
Slots |
Payment providers
- Boku
- Entropay
- Interac
- Maestro
- Mastercard Debit
- Neteller
- Paypal
- Paysafecard
- Skrill
- Trustly
- Visa Debit
Game developers
- 1x2Games
- 2 by 2 Gaming
- Adoptit
- Ainsworth
- Alchemy Gaming
- All41 Studios
- Apollo Games
- Asylum Labs
- Bally
- Barcrest
- BB Games
- Bet Digital
- BGaming
- Big Time Gaming
- Bla Bla Bla Studios
- Blueprint Gaming
- Booming Games
- Bulletproof Gaming
- Cayetano Gaming
- Chance Interactive
- Colossus Bets
- Concept Gaming
- Core Gaming
- Crazy Tooth Studio
- Dtech Gaming
- Electric Elephant
- Elk Studios
- Endomol
- Evolution Gaming
- Eyecon
- Ezugi
- Fantasma
- Felt
- Fortune Factory
- Foxium
- FUGA Gaming
- Gameburger
- Gamesinc
- Games Warehouse
- Gamevy
- Genesis
- Gold Coin Studios
- Golden Rock Studios
- Greentube
- Hacksaw Gaming
- Halfpixel Studios
- High 5 Games
- IGT
- Imagina
- Inspired Gaming
- Iron Dog Studio
- Jade Rabbit Studios
- Just For The Win
- Kalamba
- Leander Games
- Leap Virtual Gaming
- Lightning Box
- Live 5 Gaming
- Magic Dreams
- Max Win
- Merkur Gaming
- Meta Games Universal
- MetaGU
- Microgaming
- Multicommerce
- Mutuel Play
- NeoGames
- Neon Valley Studios
- NetEnt
- Nolimit City
- Northern Lights
- NYX
- Old Skool
- OneTouch
- Oryx
- Pear Fiction
- PG Soft
- Pirates Gold Studio
- Playko
- Play'n Go
- Playson
- Pragmatic Play
- Probability Jones
- Pulse 8
- Push Gaming
- Quickspin
- Rabcat Gambling
- Realistic Games
- Red7
- Red Tiger
- ReelPlay
- Reflex Gaming
- Relax Gaming
- Revolver Gaming
- Sapphire Gaming
- Scientific Games
- Seven Deuce
- SG Gaming
- Shuffle Master
- Side City Studios
- Sigma Games
- Sigma Gaming
- Skillzz Gaming
- Skywind
- Slingo
- Slingshot Gaming
- Snowborn
- SpearHead
- Spieldev Gaming
- Stakelogic
- Sthlm Gaming
- Stormcraft
- Storm Gaming
- Sunfox Games
- SYNOT Games
- The Games Company
- Thunderkick
- Tom Horn Gaming
- Touchstone Gaming
- Triple Edge Studios
- Wazdan
- Wild Streak Gaming
- WMS
- Yoloplay
Casilando Casino at a Glance
#When you visit the Casilando Casino website, you’ll first see the featured image of the welcome bonus. It states the deal and the terms and conditions of the offer in small print.
If you scroll further down, all the games are organised into a grid format. You can select which game type you’d like to play in the top navigation bar, such as top games, slots, table games and live casino games.
For further information about the platform, everything is located at the bottom of the website. Here, you’ll find customer support options, promotions and responsible gambling tools.
20 Free Spins on Book of Dead slot as a Welcome Bonus!
Casilando Casino Welcome Bonus Offer
#When you register for a Casilando UK account, you automatically qualify for a welcome bonus. It consists of a 100% matched bonus of up to £100 plus 20 free bonus spins.
To claim the offer, all you need to do is make a minimum deposit of £10 and opt-in to the promotion. From there, the bonus credits will be automatically applied to your account. Once you’ve claimed the bonus, you have 30 days to spend the bonus credits.
Moreover, you’ll also get 20 free spins on the Book of Dead slot. Once, these have been credited to your account, you have seven days to spend the free spins.
How to Sign Up & Claim Your Welcome Bonus
- Click the green “SIGN UP” button in the left navigation bar
- Input your personal and contact information e.g. name, email, phone etc.
- Verify your account by uploading your identification and proof of address documents
- Head into your account, opt-in for the promotion and make a minimum deposit of £10
- The bonus funds will show in your account and you’ll also get 20 free spins
Wagering Requirements
All the terms and conditions of the welcome offer are conveniently located towards the bottom of the page. One major part is the wagering requirements, which mean how many times you’re required to play through the bonus funds before you can make a real money withdrawal.
For the Casilando welcome bonus, the wagering requirements are 35x, which is the industry standard. For instance, if you were to deposit £10, you’re required to make £350s worth of bets. You can win or lose on these wagers, it’s just that the 35x number must be met first before you can make a withdrawal.
One more thing to take into account is that you cannot use the bonus credits on all the games. For example, the majority of slots and scratchcards count 100%, whereas table games contribute 10% and video poker only 5%. Notably, progressive jackpot games do not contribute at all towards the bonus credits.
Welcome Bonus Terms
- 100% matched bonus of up to £100 plus 20 free spins on Book of Dead
- Wagering requirements are 35x
- Not all games qualify towards the welcome package
- Once claimed, the bonus credits expire in thirty days
- The free spins expire in seven days once rewarded
Additional Bonus Offers & Promotions
Prior to writing our Casilando review, we trawled the website for any other bonuses. Unfortunately, we could not find anything for existing UK players, which is slightly disappointing. Nevertheless, if any promotions are launched, we will be the first to let you know.
Does Casilando Casino have Special Promos or Reward Programs?
#There is no rewards programme or special promos available on the platform. We asked customer support before writing this Casilando review, all to no avail. We are big fans of loyalty programmes as you can often get free spins or wagers for just playing your favourite games, therefore it’s a little concerning there is not one. If a rewards programme is created for UK players, we will report it here right away!
How is the Game Selection at Casilando Casino?
#With 1200+ games on offer, Casilando UK is a player’s dream. Take your pick from online slots, scratchcards, table games or live dealer games, and you can even filter titles by game provider.
Yet, if you want to play something unique, you can try Slingo, a hybrid between slots and bingo. Or, if you want to play something exciting and interactive, have a go at a game show. Popular ones on the platform include Megaball and Funky Time.
What Game Developers does Casilando Casino have?
When we made this Casilando review we found 50+ game providers supply the platform. In fact, it’s super simple to locate software providers, just click “Providers” in the navigation bar.
You’re able to select big names such as NetEnt, Pragmatic Play or Red Tiger and all the games will appear on the main page. Yet, if you want to play independently made games, you can choose Ainsworth, Tom Horn Gaming and NYX.
If you want to play a live dealer game, many of the titles are provided by Evolution Gaming, the industry standard. Each game is hosted by a professional dealer, and live-streamed from authentic studios.
Online Slots Overview
If you enjoy spinning the reels, then take your pick from 900+ slot games on the Casilando UK platform. You’re able to play all types of slots from Megaways and sticky wilds to cluster pays and buy features.
If you’re after popular UK video slots, you can play Starburst, Book of Dead and Big Bass Bonanza in a matter of seconds. The icing on the cake is that demo versions are available to play first. And remember, when you register for an account, you’ll get 20 free spins on Book of Dead.
Jackpot Slots Overview
Are you looking to win life-changing sums from just one spin? If so, head over to the jackpot section, which can be found in the top navigation bar. There, you can choose from 200+ progressive jackpot titles comprising Wowpots, Jackpot Kings and Mega Moolah games.
On many of the jackpots, you can scoop a prize in the millions. The most popular titles on the platform to play are Book of Atem Wowpots, King Kong Cash Go Bananas and Rainbow Jackpots.
Table Games Overview
The RNG section of Casilando Casino is modest, but all the major games are covered. We’re talking about baccarat, blackjack, video poker and roulette. What’s more, all the classic variants are available to play, but with some games, you’ll find unique titles.
For example, if you love playing roulette, you can play American and European variants but also try Three Wheel Roullete. Yet, if you prefer blackjack, you can play regular Blackjack or up to 264/1 Back Blackjack.
Live Casino Overview
If you’re looking for the thrill of live dealer games from the comfort of your own home, then select the live casino category. All the classic games are on offer, from blackjack and baccarat to roulette and poker.
You can also try your luck at game shows which can be very exciting and social at the same time. What’s more, on all live games you’re able to communicate with the dealer and other players via the chat box. The experience is as immersive as it can be from your home.
Banking & Payment Options at Casilando Casino
#When we conducted our Casilando review, we could only five payment methods to use on the platform. What’s more, there are only four methods for withdrawals because you can only deposit with Paysafecard.
The banking options at your disposal are debit cards namely Visa, Mastercard and Maestro as well as e-wallets such as Skrill and Paysafeard. Notably, other online e-wallets such as PayPal, Neteller and Astro Pay are not accepted and neither are digital cards like Apple Pay and Google Pay.
Nevertheless, making a deposit is easy and straightforward. Just head into your account, select cashier and pick deposit. From there, choose your payment method, input the amount and hit the confirm button.
Deposits, Withdrawals & Payout Speed
With all five payment options, you’re able to transact in pounds sterling. In addition, on all deposits and withdrawals, you will not be charged a processing fee. The minimum deposit is £10 and all deposits will be credited to your Casilando UK account instantly.
When it comes to Casilando Casino withdrawal times, it varies on which payment method you use. If you opt for debit cards, you’ll get your winnings in 3 – 5 working days. The faster option is to withdraw to Skrill as you’ll only have to wait 0 – 2 days.
Notably, when you make a withdrawal always select the same payment method you made the deposit with. This way, the process will be much smoother as you will not be asked to upload further financial documents.
KYC Process & Documents
#- When you register, you are required to upload identification and proof of address documents
- One is a copy of your passport, driving licence or ID card
- The other is a recent bank statement or utility bill
- If you register more than one payment method, you may be asked to upload proof of wealth documents
- If you have any questions you can contact the 24/7 live chat or send an email
Customer Support at Casilando Casino
#If you ever have a problem or have further questions, then you can either send a message to the 24/7 live chat or email the team at [email protected]. Unfortunately, there are no FAQs or a help centre on the website, so any questions you may have must be directed to customer support.
We asked a few questions about payment methods and promotions before we wrote this Casilando review. The response we got was quick, and all our queries were dealt with professionally.
If you have a longer question or even a complaint, it’s best to send an email. You’ll get a reply in under 48 hours and the team is well-trained to handle any issues you may have.
Email: [email protected]
24/7 Live Chat
Casilando Casino Mobile Compatibility
#The only way to play Casilando games on the go is via a mobile browser such as Chrome or Safari. You can access all 1200+ games from your smartphone or tablet, and each game is in HD and never lags.
When you play on a smartphone and receive a phone call, the game you are playing will be instantly paused. From there, you can rejoin the game from the moment you left off.
What’s more, you’re able to make deposits and withdrawals, contact customer support and claim promotions all from your device. Just make sure you have a strong internet connection, so WiFi is better compared to mobile data.
Player Safety & Responsible Gambling
#Casilando Casino takes the subject of responsible gambling seriously. You can find the dedicated page in the footer of the website and on it, you can read helpful information on staying in control. In addition, you will also find third-party links such as Gambling Therapy, Gamban and Gamblers Anonymous.
Moreover, in your account, you have a wide array of safer gambling tools at your disposal. You can set deposit limits, time limits or net loss limits as well as request reality checks to track your spending. Furthermore, you can take cooling-off periods and even self-exclude, without the need to contact customer support.
Licenses & Security
#Everything is above board at Casilando UK because the platform is regulated and licenced by the United Kingdom Gambling Commission (UKGC). The account number is 52894, and if you experience any issues whilst playing, you can file a complaint with the UKGC. It’s the UKGC’s job to protect UK players and make sure online casinos adhere to strict rules.
When you play on the website or make a deposit/withdrawal all your personal and financial information is safe. This is because the platform utilises SSL encryption technology, which keeps sensitive data out of the hands of malicious third parties.
Company Information
Name: Casilando Casino
Company: White Hat Gaming Limited
Address: Cornerstone Business Centre, MOSTA, MST 1180, Malta
Established: 2017
License: United Kingdom Gambling Commission (UKGC)
License No.: 52894
Which Company Owns Casilando Casino?
Casilando Casino is yet another online platform owned and operated by White Hat Gaming Limited. The company offers all-in-one gaming solutions such as CRM, compliance and customer support services.
Headquartered in Malta, Europe, White Hat Gaming Limited also owns dozens of well-known online casinos. Examples include; Skol Casino, Slotnite and Playgrand Casino.
Casilando Casino Verdict
#That is the end of our in-depth Casilando review, now it’s time for our opinion. First, we love the game selection as you can play pretty much everything and the quality of game providers is top-notch.
Second, the welcome bonus is decent but the lack of ongoing promotions does concern us. We like to see existing players be rewarded and loyalty programmes are something we are big fans of. The lack of both is something of concern.
Nevertheless, the gaming catalogue is excellent and with 24/7 customer support and a licence from the UKGC, the platform is safe and secure. Certainly worth registering at!
Casilando Casino FAQ
What is the withdrawal time at Casilando Casino?
Casilando Casino withdrawal times vary on which payment method you use. The quickest solution is via Skrill as you’ll only have to wait 0 - 2 days. If you use debit cards, expect to get your funds in 3 - 5 days.
What licenses does Casilando Casino have?
Everything is legitimate at Casilando Casino because the platform is licenced and regulated by the United Kingdom Gambling Commission (UKGC). If you ever have a problem whilst playing such as not getting your winnings, you can lodge a complaint with the UKGC.
Is it legal to play at Casilando Casino in the UK?
Yes, as long as you’re at least 18 years old. When you register you’re required to verify your identity by uploading a copy of your passport, driving licence or ID card.
Who owns Casilando Casino?
Casilando UK is an online casino owned and operated by White Hat Gaming Limited. The company provides white-label solutions to iGaming companies and also owns dozens of online casinos such as Slotnite and Skol Casino.
Can I trust Casilando Casino?
Yes because the platform is licenced and regulated by the United Kingdom Gambling Commission (UKGC). In addition, the website is secured using 128-bit SSL encryption technology which keeps your personal and financial information safe.
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With an education from the University of Cambridge and while working with iGaming for the last 6 years, Stephen has obtained a lot of knowledge about the industry. He usually writes about the different types of online casinos, casino bonuses and various gambling strategies.
Read more about the author