Unibet Casino Review

Unibet Casino Overview

First, the Unibet site is well laid out and easy to navigate. Up top, you get the following sections: Sports, Racing, Casino, Live Casino, Bingo and Poker. Also, you can easily find information about the Unibet apps for iOS and Android, see all of the Special Offers (i.e., Unibet promotions), and log in and register. For example, heading to the Casino section has an impressive selection of over 2,500 casino games! So, as you can see, Unibet Casino is packed with features. Let's find out how they fare…

Unibet Casino Welcome Bonus Offer

The Unibet welcome bonus gets you a 400% bonus for a reasonable outlay of just £10. Still, it's not the most generous welcome offer we've ever seen as it's capped at a measly£40. Coupled with that, we think the wagering requirements are too harsh. Here's what you get:

• Welcome Bonus: Deposit £10 to get a £40 bonus at Unibet Casino

This offer is exclusive to new players based in the UK and Ireland. It must be claimed within 24 hours of creating a new Unibet account. Alternatively, there's sports betting bonus money:

• Sports Welcome Bonus: Up to £40 cashback + £10 casino bonus

This one, which must be selected for sports or horse racing, gets you up to £40 back as bonus money if your first sports bet loses and £10 in casino bonus money. Therefore, we must say that the sports betting welcome bonus trumps the casino welcome bonus.

How to Sign Up & Claim Your Welcome Bonus

Signing up for a new Unibet account and claiming one of the welcome bonuses couldn't be easier. Hit "Let's Play!" from our links to head straight to the registration page. From there, you can follow these simple steps to start playing your favourite casino games within a few moments:

Wagering Requirements

For the Unibet Casino bonus, the wagering requirements are 50x the bonus. That's a very high percentage indeed! Usually, the industry average is around 35x. On the plus side, the maximum bonus is £40, so you won't have to grind to complete the wagering within 30 days.

For the sportsbook bonus, the same 50x wagering applies to any bonus money used on casino games. If you're going down the pure sports bonus route, you must play through your bonus 3x at odds of greater than or equal to 2/5 (1.40). These bets have to be completed within 7 days.

Additional Bonus Offers & Promotions

There are plenty of promotions at Unibet Casino. At the time of writing, for example, we saw nine separate sportsbook bonus offers that can be claimed after the welcome bonus. Bingo players also get three promotions as follows: Reel Investigator, Bingo Daily Challenges and New Daily Missions. Live Casino and Casino players don't miss out either: £10 Bonus on Unibet Lightning Roulette, Blackjack Happy Hours and £500,000 Monthly Drop and Wins. Poker players have the option of £35,000 Spring Bootcamp or Short-Stack Master Mondays.

Unibet Casino Promotions and Loyalty Rewards

There is no dedicated VIP programme at Unibet Casino. Having said that, we would be shocked if one didn't operate in the background – expect to be contacted by a VIP manager if you make the grade. However, what is available for all types of players is the fantastic Refer a Friend promo. This enables you to get up to £150 in bonus money for referring a maximum of three friends to Unibet Casino! So, you can earn £30, £40 and £80 per friend referred. Nice!

How is the Game Selection at Unibet Casino?

While Unibet is primarily focused on sports betting markets, it's just as good as a casino gaming hub. In fact, there are more than 2,500 casino games covering the latest online slots, table games and live casino games. That's a mighty fine selection of casino entertainment, in anyone's book. See below for details on the game providers in place at Unibet Casino.

The organisation of so many games is critical to a good casino experience. And we're happy to report that the team behind Unibet has risen to this task admirably. For example, there are neatly organised categories for New Games, Jackpots, Exclusives, Unibet Picks, Megaways Slots, Slingo and so on. Plus, there's an excellent section, For You, that customises a feed of games based on your previous sessions. Also, hovering over any slot will show you the RTP percentage and the volatility. So, it's full marks for Unibet Casino when it comes to games.

What Game Developers does Unibet Casino have?

It's better to ask what game developers Unibet Casino doesn't have onboard. That's because the breadth and depth of talent showcased at Unibet Casino is up there with the best online casinos in the UK. To name but a few, we were glad to see NetEnt, Play'n GO, Microgaming, Pragmatic Play and Yggdrasil just for starters. When reviewing Unibet, we found the total number of providers to be over 100! Here's an overview of the top Unibet providers:

• NetEnt
• Microgaming (Games Global)
• Big Time Gaming
• Blueprint Gaming
• Pragmatic Play
• ELK Studios
• Yggdrasil Gaming

Unibet Slots Overview

When only including Play'n GO, Pragmatic Play and Relax Gaming, we counted more than 500 slots at Unibet Casino. If you add in NetEnt and Red Tiger Gaming that number increases to more than 750. Suffice it to say, then, Unibet players have plenty of slots in all the classic forms including video slots and fruit machines. We recommend trying Relax Gaming's Book of Power and Money Train 3 to get started, then maybe check out Pragmatic's Big Bass Bonanza.

Jackpot Slots Overview

To keep things neat, there's a separate category for all Jackpots. So, if you're looking for local, network and progressive jackpot slots, head there to feast your eyes on close to 250 jackpot games. And because Microgaming is present and correct, that means you get to play slots like Mega Moolah, Major Millions and the progressive jackpot version of Thunderstruck II. At the time of writing, some of the jackpots stood over a truly massive £8 million!

Table Games Overview

There are just under 40 table games under that category – although Unibet cheekily includes some live casino games among that number. Those after RNG table games get a decent selection of roulette, blackjack and baccarat titles from the likes of Felt Gaming, Play'n GO and Realistic Games. Usefully, the minimum bet for each table game is overlaid on the game icon in the lobby. Typically, these range from as little as £0.10 and go up to around £1 per round.

Unibet Live Casino Overview

With Evolution Gaming and Pragmatic Play Live behind the live casino offering at Unibet, you get access to some of the best of the genre. On top of that, Evolution Gaming has created branded live tables that are exclusive to Unibet. So, you get plenty of live roulette, blackjack and baccarat exclusives to suit a variety of different budgets. Plus, we highly recommend you check out Evolution gameshows such as Monopoly Live, Football Studio and Dream Catcher.

Banking & Payment Options at Unibet Casino

UK players can deposit into their Unibet account via several different payment methods. Most of these are available for withdrawals too. Credit cards are banned for gambling in the UK but debit cards – such as those offered by high street banks or online banking options such as Revolut Casinos in the UK – are fully accepted. The full list of payment methods is as follows:

• Apple Pay
• PayPal
• Paysafecard
• Neteller
• Skrill
• Trustly
• Debit Card
• Bank Transfer

Deposits, Withdrawals & Payout Speed

As is the case at most UK online casinos, Unibet generally expects you to use the same payment method for both deposits and withdrawals. There are some exceptions to these rules. For example, you cannot use PayPal, Paysafecard, Skrill or Neteller to claim the Unibet welcome bonus. Therefore, you'll need an alternative payment option available for this.

Note that Paysafecard cannot be used for withdrawals. Here's an overview of the payment methods, as well as their minimum deposits, maximum deposits and withdrawal times:

KYC Process & Documents

As is the case at all UKGC-licensed online casinos, you need to complete the KYC process before withdrawing any winnings. Therefore, we recommend getting this out of the way as soon as possible to prevent any holdups. Luckily, the KYC process is dead straightforward. Here are the documents required when asked to verify your Unibet Casino account:

• Proof of Identity: A photo or scan of your passport, driver's license or government-approved ID
• Proof of Address: A photo or scan of a bank statement, utility bill, mobile phone contract or official local government correspondence such as council tax within the last 3 months
• Source of Funds: A photo or scan of either the front and back of your debit card, a bank statement, your Paysafecard voucher or the profile page of your eWallet (such as PayPal)

Unibet Casino only accepts full-colour copies in the following formats: JPG, JPEG, PNG, BMP, TIFF, DOC, DOCX or PDF. Full instructions and more info are available on the Unibet website.

Customer Support at Unibet Casino

The customer support section exists on a different URL. Simply click on the Help Centre link in the footer area of the site. Once in the Help Centre, you'll find an extensive but somewhat messy FAQ section. All of the major categories, such as My Account, Registration and Deposits & Withdrawals, are shown down the middle. Popular queries are shown on the right-hand side. For example: "I didn't get my bonus" and "How do I verify my account?"

We say "messy" because the questions and answers have clearly been added over time and probably not revised very often. For example, in the Deposits section, there are separate answers for "Deposit via card" and "Deposit via bank transfer" but eWallets are lumped in together despite having different deposit limits and other information. Then the Trustly section is labelled as a bank transfer. So, as we say, it could do with a quick spring clean.

Unibet Casino has a useful form called the Unibet Community. Heading there enables Unibet customers to help each other out and is a nice touch. The same cannot be said for getting in touch with customer support. First of all, the only way to access customer support is to create a query like "live chat" or "contact us", then choose either the 24/7 "Live Chat" or "Email" – the latter links to info-uk@unibetsupport.com. A UK freephone number is also provided onsite.

Unibet Mobile Compatibility

With a fully responsive website that adapts to any screen size and dedicated mobile apps, we can't fault Unibet Casino for mobile compatibility. So, whereas the Unibet Casino site and the betting site are primarily designed for desktop users, the layout changes intelligently for those on smaller touchscreen devices. Menus are tucked away behind neat hamburger menus for easy access whilst also saving space. We didn't find any issues playing games on mobile either.

There are three Unibet apps. One for casino, one for sports betting and another for poker. These can be downloaded directly from the Apple App Store or Google Play Store – links for these can also be found on the Unibet website. Once downloaded and logged in, the mobile apps function very well and we didn't discover any showstoppers. However, while there are more than 2,500 games via the desktop site, this is reduced to just over 500 on the casino app.

Player Safety & Responsible Gambling

Unibet uses the latest TLS encryption on all its pages, including the Help Centre. This ensures that any personal or financial details sent to and from your device cannot be intercepted and read in plain English. Furthermore, Unibet employs a round-the-clock traffic monitoring system to flag any concerns over an attack on the website before it gets serious. And you'll be glad to know that your details are stored securely and to the latest standards.

As for Unibet's commitment to responsible gambling, we are impressed. There are multiple direct links to gambling addiction organisations (listed below), as well as plenty of useful information and tools. For the latter, you can take an online test at any time on the website to see if you should have cause for concern. You can, furthermore, place limits on things like website access (via self-exclusion), playing time, deposit amounts, overall losses and so on.

Here are the third-party addiction organisations shown prominently on the Unibet site:

• GamCare
• GambleAware
• Gordon Moody
• Gamblers Anonymous
• Take Time to Think

Licenses & Security

The Unibet Casino, Sportsbook and Poker sites are all licensed by the respected UK Gambling Commission (UKGC). But that's not all. Each of the sister sites is licensed in other territories under the Malta Gaming Authority (MGA) and the Gibraltar Gambling Commissioner (GGC). Essentially, this is the holy trinity of European casino licenses. So, you'll be in very safe hands when choosing to play at Unibet and everything is done to the letter of the law. Excellent!

Unibet.co.uk is also the proud owner of an eCOGRA Safe and Fair Seal. This, among other things, protects the player in various ways. For example, all the games are rigorously tested for fairness, the operator is deemed to be transparent and player deposits are stored in a separate bank account to ensure they are protected. All of this, combined with the excellent casino licenses, gives us the confidence to recommend the safety and security aspects of Unibet UK.

Unibet Casino Company Information

• Name: Unibet UK
• Company: Platinum Gaming Limited
• Address: Sovereign Place, 117 Main Street, GX11 1AA, Gibraltar
• Established: 1997
• License: UK Gambling Commission
• License No.: 045322-R-324275-016

Which Company Owns Unibet Casino?

The Unibet websites are run by a company called Platinum Gaming Limited, which is based in Gibraltar. However, the company itself is owned by the Kindred Group. This umbrella company also owns several other prominent UK casino brands, including big names in the casino and sports betting scenes like 32Red Casino and Stan James. However, these cannot be considered sister sites of Unibet Casino, as they are operationally independent of one another. Nevertheless, the Kindred Group has a stellar reputation among UK casino players.

Unibet Casino Compared

Before we wrap things up, let's see how Unibet fares against other major UK online casino and sports betting brands…

Unibet Casino Vs bet365 Casino

Unibet Casino offers over 1,500 games, including sports betting, bingo, and poker. It has lower wagering requirements (25x), making it appealing to players seeking a broad range of betting options with favourable bonus terms.

bet365 Casino provides more than 1,000 games, focusing heavily on sports betting and poker. It has higher wagering requirements (50x) but is known for its excellent mobile app and seamless integration of various betting services.

Verdict: Choose Unibet for lower wagering and a wide selection. Opt for bet365 for an enhanced mobile and sports betting experience.

Unibet Casino Vs William Hill Casino

Unibet Casino offers over 1,500 games, including sports betting, bingo, and poker, with lower wagering requirements (25x). It’s known for its broad range of gambling options and decent bonus terms.

William Hill Casino features 1,500+ games as well, with sports betting, poker, and live casino. It has slightly higher wagering requirements (30x) but benefits from being a long-established brand with a strong retail presence.

Verdict: Choose Unibet for lower wagering and a wide range of options. Opt for William Hill for an established brand and a strong retail presence.

Unibet Casino Vs LeoVegas Casino

Unibet Casino offers over 1,500 games, including sports betting, bingo, and poker. It features lower wagering requirements (25x), making it ideal for players seeking a wide range of betting options with low bonus terms.

LeoVegas Casino provides more than 2,000 games and is known for its mobile-first approach with an award-winning app. Its wagering requirements are slightly higher (35x), catering to mobile players and those seeking a larger game library.

Verdict: Choose Unibet for lower wagering and broad options. Opt for LeoVegas for mobile-first gaming and a larger game selection.

Unibet User Reviews

Unibet receives mixed feedback from its users. While many players commend the platform for its user-friendly interface and diverse game selection, several concerns have been consistently raised.

A significant number of users report issues with the withdrawal process. Complaints include delays in processing payouts and stringent verification procedures that prolong the time to access winnings.

Customer service is another area where players have expressed dissatisfaction. Many cite slow response times and unhelpful interactions, leading to frustration when attempting to resolve issues.

Additionally, some users find the bonus terms and conditions confusing. High wagering requirements and restrictions on bonus-related winnings are common points of contention.

Here’s a summary of the most frequent complaints:

While Unibet Casino offers a range of gaming options, these user-reported issues highlight areas needing improvement to enhance the overall player experience.

Unibet Casino Verdict

We must admit we're impressed by the breadth and depth of Unibet Casino. The same is true of its Sports and Poker apps, too. Plus, as an award-winning brand with decades of experience in the UK market, British players should have no hesitations in trying out Unibet Casino. Sure, some things could improve, including the bonus money offered to new players, curbing the excessive wagering requirements and so on. However, the main features of the site are largely beyond reproach. Therefore, we recommend heading over to Unibet Casino to see for yourself.