Energy Casino Review

Energy Casino Overview

The Energy Casino homepage is modern and easy to navigate. The first thing that will strike you is the “Discover” slideshow. It consists of the key aspects of what the platform offers, including the welcome bonus, ongoing promotions and the most popular games.

When you scroll down, the games are organised into a grid format and separated by different categories. The best slots are at the top of the page, such as Book of Dead, Wanted Dead or Wild, and Money Train 2.

Further down are all the game types you can play, from jackpots and Megaways to table games and live casino games. When you hover over the game, you can play the demo or the real money version.

If you want all the essential information, click the hamburger icon in the top left corner. There, you’ll find links to everything from promotions and customer support to terms and conditions.

Energy Casino Welcome Bonus Offer

Every UK player is eligible to claim the online casino welcome bonus. You do not need to enter an Energy Casino promo code, it will be automatically applied to your account when you opt-in and deposit £10. Unfortunately, it is not a matched bonus; instead, 50 free spins on the Book of Dead slot.

You have seven days to claim the deal once you’ve claimed the 50 free spins. It equates to 10p per spin, so you get £5 for free. Moreover, it does not matter which payment method you use; each qualifies for the free spins sign-up offer.

How to Sign Up & Claim Your Welcome Bonus

Energy Casino Wagering Requirements

Before you’ve claimed the welcome bonus be sure to read the terms and conditions of the deal. To claim, you just need to opt-in so there is no need for a bonus code Energy Casino.

The good news is that there are no wagering requirements either, meaning how many times you have to play through the funds to make a withdrawal. However, there is one catch, you can only win a maximum of £100 from the 50 free spins.

Energy Welcome Bonus Terms

• No wagering requirements
• The maximum win is £100
• All payment methods qualify for the bonus
• No need to input an Energy Casino promo code
• Deposit £10 and get 50 free spins on Book of Dead

Additional Bonus Offers & Promotions

We checked the website high and wide for an Energy Casino promo code for existing customers and could not find anything. However, when you register, do sign up for the email and SMS notifications because you can take advantage of any bonuses. If we do find any ongoing promotions for existing players, we will let you know here.

Energy Casino Promotions and Loyalty Rewards

Before we move on to the Energy Casino slots and other games, let's see what bonuses existing players can nab…

EnergyShop

When you play selected games, you can collect points. And we all know what points mean – prizes. Just head over to the EneregyShop in the top navigation bar and you can exchange your points for free spins or free cash rewards. You can earn points on every type of game, but you can only redeem the points for selected slot titles.

How is the Game Selection at Energy Casino?

With 3000+ games to choose from, brought to you by some of the finest game developers, you’re spoilt for choice at Energy Casino. Slots offer you the biggest selection, with just over 2,500 to play, including Megaways, and tons of progressive jackpot slots.

Yet, if you prefer table games such as roulette and blackjack you can take advantage of the RNG versions and the live casino section. If you are looking for something different, then game shows, bingo, virtual sports and scratchcards are all at your disposal.

What Game Developers Does Energy Casino have?

When we assembled this Energy Casino review, finding the game developers was simple. In fact, on the homepage, all the providers are located right at the bottom, and you can scroll each one to see the games on offer. In total, there are 25+ game developers ranging from industry titans such as NetEnt to independent studios like Wazdan.

If you want to play live casino games, the vast majority are supplied by Evolution Gaming. Pick between a gameshow, live roulette, blackjack or baccarat, and experience the thrill from the comfort of your own home. The other provider for live games is Pragmatic Play, where you can play numerous Drop & Wins table games to compete for prizes every month.

Energy Casino Slots Overview

The slots on offer at Energy Casino are extensive, to say the least. Pick between classics, video slots, 3D slots, Megaways and more. You can even decide on the theme of the slot you’d like to play, ranging from fruits to ancients.

You can select between your favourite game developer too, so if you want to play an old classic like Starburst, or looking for a new NetEnt slot, that's an option too. The cherry on the cake is that you can play the demo version first on every game. This is great if you want to learn the rules without wagering any real money.

Jackpot Slots Overview

Considering Energy Casino has over 2000 games to play, it’s slightly disappointing that there are only 35+ jackpots to choose from. On the other hand, you’re able to win big on top-quality slots such as Mercy of the Gods.

You can also play Dream Drop titles like Snake Arena and Wild Chapo, made by Relax Gaming. Or if you are after Microgaming’s Wowpot titles look no further than Wolf Blaze or Book of Atem. In both types of games, the grand prize is in the millions.

Table Games Overview

To find the table games, click the hamburger icon and click the link. Every game is displayed in a grid format, and you can play either for real money or test the demo version first.

In total, there are over 100 RNG table games to enjoy, including blackjack, baccarat, roulette, video poker and craps. What’s more, there are many unique variants to try such as 10p Roullete or European Blackjack Multi Hand. On many of the titles, stakes start from 10p and the max bet is £5000 a round. This means it caters to both beginners and high rollers alike.

Energy Live Casino Overview

If you are after the experience of a land-based casino from the comfort of your own home, then the live casino section is for you. Packed with all the classics as well as fun gameshows and a vast array of other games like baccarat, Energy Casino does not let you down!

Altogether there are 300+ live games you can play, with stakes starting from as low as 10p. Yet, if you’re a big bettor, don't worry, as there are over 35 VIP games to get stuck into. You can play blackjack, roulette or baccarat and wager £5000 every hand!

Banking & Payment Options at Energy Casino

Finding the payment methods when we made this Energy Casino review was easy, all are located in the site’s footer. In total, there are 12 payment methods, which is way above the industry average.

These comprise debit cards, such as Visa and Mastercard as well as e-wallets like Skrill, Neteller, MuchBetter, ecoPayz, JetonWallet, Neosurf and Paysafecard. You can also make transactions with bank transfer, Rapid Transfer and Cash to Code.

When it comes to withdrawals there are 10 banking options because you cannot withdraw with Paysafecard and Cash to Code. And for a smooth process always withdraw to the method you deposited with.

Deposits, Withdrawals & Payout Speed

On all 12 payment methods, you can deposit pounds sterling without processing fees. All deposits are instant and the minimum amount is £10.

For withdrawals, the minimum amount is £20 and the maximum is £5000 per day. When it comes to getting your winnings, the first one will not incur a processing fee. For further withdrawals, you will be charged a fee of £5 if it’s more than one in a week.

When it comes to the withdrawal times, the speed at which you’ll get your funds varies depending on which payment method you use. The fastest method is e-wallets and Rapid Transfer, where you’ll only have to wait up to 12 hours. If you withdraw using online casino debit cards, expect to wait 2 - 4 days. If you opt to use a bank transfer, you’ll get your funds in 3 - 10 days.

KYC Process & Documents

• To comply with the law, you are required to upload identification documents
• These include a copy of your passport, driving licence or ID card to verify your age
• To verify your address you must upload a recent bank statement or utility bill
• If you add more than one payment method you may be asked to upload financial documents
• You must upload all relevant documents before you can make a withdrawal

Customer Support at Energy Casino

We tested the customer support for ourselves prior to writing this Energy Casino review. Overall, we were pleased with the level of service and impressed with the number of channels available.

You have three ways of getting in touch with Energy Casino, email, live chat or phone. The quickest option is the live chat, where you need to fill in your name, email address and message and an agent will reply in minutes. Please note the live chat is open 8 am - 11 pm every weekday and 12 am - 8 pm at the weekend.

The best option for complaints is to send an email, as management will answer you. You’ll have to wait up to 24 hours for a reply, but it will be helpful and courteous. The email address is support@energycasino.com.

If you prefer to speak to a person, you can call the telephone number which is +44 20 808 958 87. An agent will answer in minutes and will help you with whatever issue you may have.

• Email: support@energycasino.com
• Phone: +44 20 808 958 87
• Live Chat: Mon - Fri 8 am - 11 pm, Sat & Sun 12 am - 8 pm

Energy Casino Mobile Compatibility

If you prefer playing your favourite games on the go then you can play in your mobile browser. What’s more, you can add Energy Casino to your homepage on iOS or Android devices for quick access.

Unfortunately, there is no official Energy Casino app, but playing casino games on your mobile browser is an excellent experience nonetheless. You can play all the games that are available on the website, and the quality is identical too. That means games load fast, and you’ll never have to wait because of buffering issues.

Besides playing games, you can perform every function in the mobile browser such as making a deposit or contacting customer support. Just remember when you do play on a smartphone or tablet that you need a strong internet connection.

Player Safety & Responsible Gambling

Responsible gaming is one area that is treated with importance at Energy Casino. To find the dedicated page, just head into the footer of the site. There, you can find tips on how to stay in control as well as questionnaires to test your gambling habits.

Moreover, there are plenty of safer gambling tools at Energy Casino. For starters, you can place deposit limits on your account whether daily, weekly or monthly. What’s more, you can request reality checks, take cooling-off periods and self-exclude from the platform.

For players experiencing problem gambling, Energy Casino partners with reputable third parties that help gamblers. These include Gamblers Anonymous and Gambling Therapy

Licenses & Security

Everything at Energy Casino is above board because the platform is regulated and licenced by the United Kingdom Gambling Commission (UKGC). The account number is 39325 and the job of the UKGC is to protect customers and ensure that all gambling is fair. If you feel you have been cheated in any way, you can contact the UKGC for free, impartial advice.

In addition, when you are playing casino games on the website all your personal and financial data is safe and secure. This is because the platform uses TLS encryption technology, which keeps your data out of the hands of nefarious third parties.

Energy Casino Company Information

• Name: Energy Casino
• Company: Probe Investments Limited
• Address: Probe Investments LTD, Suite 109, Level 4, Sir William Reid Street, Gzira, GZR1033, Malta
• Established: 2013
• License: United Kingdom Gambling Commission (UKGC)
• License No.: 39325

Which Company Owns Energy Casino?

The owner and operator of Energy Casino is Probe Investments LTD, a company based in Malta. From our research, we could not find a website or LinkedIn page, and from all the available information on the web, Probe Investments LTD does not own any other online casinos. That means it's worth considering Energy if you're looking for casinos with no sister sites.

That means Energy Casino is the only known online casino the company owns. This can be seen as a good thing as Probe Investments LTD can put all its time and resources into making Energy the best online casino possible.

Energy Casino Compared

Now, let's cast our eye over how Energy Casino compares with similar online casinos in the UK…

Energy Casino Vs PlayGrand Casino

Energy Casino offers around 600 games, including slots and live casino, and is one of the few casinos to include sports betting. It has wagering requirements of 35x, making it suitable for players seeking both casino and sports options.

PlayGrand Casino provides a larger game selection, with over 1,200 games, focusing more on slots and live casino. It also has 35x wagering requirements but stands out for its modern design and frequent promotions.

Verdict: Choose Energy for sports betting and casino games. Opt for PlayGrand Online Casino for a larger game selection and modern design.

Energy Casino Vs Mega Casino

Energy Casino provides around 600 games, including slots, live casino, and sports betting. With wagering requirements of 35x, it appeals to players seeking both casino and sports betting options.

Mega Casino focuses on a more extensive game library with over 1,000 games, primarily slots and live casino. It also has 35x wagering requirements but lacks sports betting, making it ideal for casino-focused players.

Verdict: Choose Energy Casino for sports betting alongside casino games. Opt for Mega Casino for a larger selection of casino games.

Energy Casino Vs 32Red Casino

Energy Casino offers around 600 games, including slots, live casino, and sports betting, with wagering requirements of 35x. It appeals to players who want a mix of casino games and sports betting options.

32Red Casino provides a more focused casino experience with over 500 games, including exclusive slots and live casino. It has slightly lower wagering requirements (30x) and is well-known for its customer support and reputation.

Verdict: Choose Energy Casino for sports betting alongside casino games. Opt for 32Red Casino for lower wagering and strong customer support.

Energy Casino User Reviews

Energy Casino receives a mix of positive and negative feedback from players. The platform is praised for its extensive game library, especially the slot variety and live casino games. Many users appreciate the quick registration process and the smooth mobile experience.

However, complaints often focus on withdrawal delays, with some users reporting longer-than-expected processing times. Another common issue is the verification process, which can be time-consuming and frustrating for some players. Customer service also gets mixed reviews, with some users praising it while others find it unhelpful or slow to respond.

Energy Casino Verdict

Energy Casino provides an impressive selection of over 3,000 games, including top slots and live dealer options. The welcome bonus of 50 free spins on Book of Dead is enticing, but the lack of ongoing promotions is a drawback. The site supports a wide range of payment methods, but the £5 fee for additional withdrawals within a week is disappointing. Overall, Energy Casino is a solid choice for players seeking a vast game selection, although a mobile app and more frequent promotions would be improvements.