Genting Casino Review

Genting Casino Overview

The layout of Genting Casino online is straightforward to navigate. The Genting site comprises three main options: Casino, Live Casino and Venues. Nonetheless, the first thing that will strike you about the site is the featured image. This shows the bonus offer – a 100% up to £100 matched deposit bonus.

Ease seems the be the aim of the game. The gaming options you can select in the casino section are as follows: All Slots, Jackpots and Table Games. Clicking on the Genting Live Casino tab, you can pick between All, Roulette, Blackjack, Table & Cards and Game Shows.

The first set of games you’ll see are the most popular slots conveniently organised into a grid format. Here, you’ll be able to play top titles such as Big Bass Bonanza and Book of Dead.

If you’re looking for help or have questions about payment options, head down to the footer area of Genting Casino. For responsible gambling, there’s a small banner in the header of the site.

Genting Casino Welcome Bonus Offer

To get you started, Genting Casino offers all UK players a generous welcome package. It consists of a matched deposit bonus of up to £100. Note that you must make a minimum deposit of at least £10. The funds will be automatically credited to your account after depositing.

There are a few other terms and conditions you need to bear in mind before you claim. First, not all games carry the same contribution level for wagering your bonus funds. For instance, slots contribute 100% but every other game only contributes 10%. In addition, the maximum bet you can make is 10% (i.e., min 10p if you deposited £10) or £5, whichever is the lowest number.

Moreover, you must wager your real money funds before you can make bets with your bonus funds. Finally, the bonus is subject to wagering requirements, which we cover further down in our Genting Casino review. 

How to Sign Up & Claim Your Welcome Bonus

Genting Casino Wagering Requirements

Before you claim the Genting Casino welcome bonus, you’ll need to meet a few key conditions. Plus, bear in mind that the promotion is much better if you prefer playing slots – as any wagers made on all slots contribute to 100% of the wagering. All the other games only contribute 10%.

The wagering requirement is a rather hefty 60x, which is very high compared to the industry average of around 35x wagering. This means that you have to wager the equivalent of your bonus funds 60 times before you can make a withdrawal. For example, if you deposit £10, you will have to make £600 worth of wagers before withdrawing any of your bonus winnings. 

Genting Welcome Bonus Terms

• The minimum deposit is £10 
• Bonus funds are applied automatically 
• The wagering requirements are 60x
• Slots contribute 100%, other games 10%
• You must wager real money deposit first 

Additional Bonus Offers & Promotions

A few notable promotions were running at the time of writing this Genting Casino review. So, it’s worth checking if the promos are still running. Here, we’ve highlighted a couple of them.

Golden Chips

Just head over to the rewards section or the daily picks section and, from time to time, you’ll be rewarded with golden chips. You can get them for making a deposit or as a free promo. Essentially, golden chips are a feature by the live dealer provider Playtech. It’s a free bet, so when you log into any Playtech live casino game you can win real money with no added risk.

Levels

Every time you play a game on the Genting Casino online platform, you’ll earn points. Each time you play for real money, your progress bar will grow. And for every level you reach, you’ll earn a new reward. To track your progress, head into your personal area and click on the “Levels” tab.

Genting Casino Promotions and Loyalty Rewards

And what about high rollers? Is there something for VIP players at Genting Casino online? Well, let’s take a look at that aspect of the online casino site now…

VIP Programme

There is a VIP programme at Genting Casino. However, very little information is given out about it on the Genting Casino site. In the help centre, it states that the casino VIP programme is by invitation only and to keep an eye out in your email inbox. Therefore, this is a very exclusive club and you can only hope you’ll be chosen at some point. Until then, keep depositing and playing games.

How is the Game Selection at Genting Casino?

Genting Casino offers UK players a vast array of games. These range from the most popular slots in the UK to live game shows and RNG roulette. In total, the UK online casino platform offers you more than 600 games to get stuck into, so we’re sure you’ll never get bored.

While slots and table games are adequately covered, you will not find the more niche casino games such as Slingo or scratchcards. However, Genting online casino certainly focuses on quality. You can see this in the live dealer games and the progressive slots available to play. 

What Game Developers Does Genting Casino have?

Genting Casino works with a multitude of top game developers and even showcases some of their best work on the homepage. In fact, you will see superb game developers such as Yggdrasil, Red Tiger Gaming, and Play’n GO prominently featured across the Genting site.

For live table games, Genting Casino proudly displays information about Evolution Gaming. Choosing Evolution over other developers ensures that you’ll be playing the very highest quality live dealer games like roulette, blackjack, baccarat, craps and the latest game shows.

All in all, online Genting Casino is supplied by 20+ gaming providers, with a vast array of games. We are satisfied with the number – there’s always something to play at Genting!

Genting Slots Overview

Remember that the only game that counts 100% to the welcome bonus is slots. And, we have to say that you’re in for a real treat at Genting Casino. That’s because there are more than 500 online slots, including the most-played titles in the UK such as Starburst and Joker Jewels.

New online slots are added weekly from some of the biggest names like NetEnt and Quickspin. In addition, the dedicated Megaways section gives you over 117,000 ways to win. Lastly, if you’re looking for high RTP slots, you can try Mega Joker (99%) or Blood Suckers (98%). 

Jackpot Slots Overview

In addition to the Megaways section, if you are looking to win big off a single spin, then Genting Casino has you covered. Just head over to the “Jackpots” category. From there, you can choose between Daily Jackpots or Jackpot Kings titles. Let’s have a look at both of those right now.

Some of the most popular Jackpot Kings titles, for example, are King Kong Cash and Eye of Horus. On these, at the time of writing our Genting Casino review, we found the latest jackpot prize stood at a cool £2 million-plus. Plus, there are Daily Jackpots that must be won every day. So, you could net yourself a cool five figures on popular titles such as Bass Boss or Cash Volt. 

Table Games Overview

There is so much variety in the table games offered at Genting online casino. So, you’re able to play RNG versions of the classics such as European Roulette Pro or American Blackjack Turbo.

Yet, if you prefer something different, then Punto Banco and Hi-Lo are at your disposal, too. In addition, the dedicated section for video poker gives you plenty of options. These include Jacks or Better and 2 Ways Royal, to name but two prominent examples.

The table games are supplied by top names such as Playtech and GVG. The games are ideal for different budgets, too. Stakes start at 10p and high rollers can bet up to £5,000 per round. 

Live Casino Overview

We must admit that the Genting Casino live dealer section is rather extensive. It covers all the most popular games in the UK. We are talking about roulette, blackjack, baccarat, game shows and more. In total, you have 100+ titles to try, all streamed in HD by professional dealers.

Many of the games are supplied by Evolution Gaming and Authentic Gaming, two top-notch live dealer gaming providers. Both do a superb job of taking you into the heart of a real casino whilst relaxing in the comfort of your own home. So, it’s the next best thing to visiting Las Vegas!

Banking & Payment Options at Genting Casino

Finding the available banking methods you can use is simple, it’s all clearly listed in the “Secure Banking” link in the footer of the site. There, you’ll find which methods are available for deposits and withdrawals.

While writing our Genting Casino review, we found 9 UK payment methods comprising a decent variety of debit cards, digital cards, Pay N Play solutions and eWallets. This is a decent number to get started, and the variety also scores high marks from us, too.

However, finding the limits and times is a bit of a hassle. In fact, you need to head into the terms and conditions part of the site. Rest assured – we’ve done that for you – and broken everything you need to know down into bitesize chunks.

Genting Casino Deposits, Withdrawals & Payout Speed

With 9 banking methods for UK players, you have more than enough options to get started at Genting. The gambling site is one of our recommended debit card casinos, for example, as it accepts both Visa and Mastercard. The casino also accepts eWallets like Skrill and Neteller. In addition, you can also deposit and withdraw with Apple Pay, Trustly and bank transfer.

The minimum deposit on all methods is £10 and incurs no fees. What’s more, the funds will be in your Genting Casino account instantly. For withdrawals, you will not be charged a fee, except for bank transfers where it will cost £10 up to £500, any amount higher will incur no charge.

Withdrawal times vary depending on which method you use. The quickest withdrawal methods at Genting Casino are eWallets and Trustly, where you will receive your winnings within 24 hours. For debit cards, bank transfers and Apple Pay, be prepared to wait between 2 and 7 working days. 

KYC Process & Documents

• You need to send in documents when you’ve registered for a Genting Casino account 
• Head into “Personal Area” in your account and upload the requested documents 
• Upload a copy of your passport or driving licence to prove you’re over the age of 18
• Upload a recent bank statement or utility bill so Genting Casino can verify your address 
• When you make a withdrawal, you may be asked to send further financial documents 

Customer Support at Genting Casino

The help section located in the footer does a good job of answering all your questions. You’ll find everything from how to deposit information on promotions. However, if you need further customer support, then you can get in touch via email. You’ll find the information in the contact link in the footer of the site.

We tested customer support for speed and quality of response when we made this Genting Casino review. We were satisfied with the response time as it took under 24 hours to answer our questions. In addition, the quality of the response was professional and helpful.

There is a live chat but it’s only available to registered players – therefore, without an account, you can’t use live chat. The Genting live chat is open from 6 am to 12 pm (GMT) every day. It’s available on the site and within the app. The response was fast, first requiring you to enter your name, email and query. Each time we sent a question, an agent responded within minutes. 

• Email: contact@gentingcasino.com 
• Live Chat: via site for registered players 

Genting Mobile Compatibility

If you like playing casino games on the go, whether relaxing on the sofa or your daily commute, then you can play directly in your mobile web browser. Don't worry either – you’ll get the same gaming experience as the desktop version of the site, so every game is available to play and deposits and withdrawals are just as simple.

The gameplay is fast all thanks to Genting Casino opting for HTML5 technology. Plus, we found all the games to be optimised for a variety of iPhone, iPad and Android mobile phone screen sizes. You just need to make sure you have a decent internet connection to take full advantage.

Currently, there is no native app for iOS or Android which is slightly disappointing. Yet, the mobile browser experience is good enough whilst playing on your smartphone or tablet.

Player Safety & Responsible Gambling

Responsible gambling is a primary concern of online Genting Casino, and you’ll find all the information you need located in the footer area of the site. In addition, for convenience, you’ll also see the same link located right at the top of the website.

On the responsible gambling page itself, you’ll find handy advice and questionnaires on how to stay in control when gambling online. Furthermore, you can also set limits on your accounts, whether that’s deposit limits or by taking time out for a while. You just need to log into your Genting account via the responsible gambling page and change the limits accordingly.

Finally, if you are experiencing problem gambling, you can choose to self-exclude permanently. You can do this in your account, rather than requesting it via customer support. Genting Casino also provides links to 3rd party authorities such as Gamblers Anonymous and GamCare.

Licenses & Security

When you play casino games at Genting Casino safety is guaranteed. First, the platform is regulated and licenced by the UK Gambling Commission (UKGC) under account number 54207. This is crucial because, if you have any problems, from getting your winnings to a game malfunctioning mid-spin, you can contact the UKGC to complain.

Second, the website is secured using state-of-the-art TLS encryption technology. By using this tech, all your financial and personal information will be encrypted and next to useless if it falls into the wrong hands.

Third, Genting Casino online has been tested by independent third-party game auditors, iTech Labs. The authority tests games to check their fairness and whether numbers are completely random. In this way, you know you can trust the fairness of Genting Casino games.

Genting Casino Company Information

• Name: Genting Casino 
• Company: Skill on Net Limited 
• Address: Anapafseos1, Limassol, 3096, Cyprus
• Established: 1965 (Genting Casinos) 
• License: UK Gambling Commission
• License No: 054207-R-330735-002

Which Company Owns Genting Casino?

Genting Casino is owned and operated by Skill on Net Limited, a company registered in Cyprus. The company bills itself as a top casino software solution in iGaming and is regulated and licenced by the Malta Gaming Authority (MGA).

Skill on Net Limited works closely with gaming providers to supply a top-notch gaming experience. Some casino sister sites the company owns and operates are PlayOJO Casino and Spin Genie.

Genting Casino Compared

Before we check out Genting user reviews, let's find out how the site compares to top online casinos in the UK…

Genting Casino Vs 32 Red Casino

Genting Casino is known for its land-based casino heritage and offers a strong selection of live dealer games, creating an authentic casino experience. With a focus on quality over quantity, Genting offers around 300 games and a 40x wagering requirement, making it ideal for players seeking a classic casino feel with live options.

32Red Casino provides a larger game selection, featuring over 500 slots, table games, and live casino options, with a lower 30x wagering requirement. It’s a solid choice for players who prefer a broader game variety and lower playthrough requirements.

Verdict: Choose Genting Casino for an authentic live dealer experience or 32Red for a broader game selection with lower wagering requirements.

Genting Casino Vs Bet365 Casino

Genting Casino is known for its heritage in the land-based casino industry and offers a solid selection of live dealer games, making it ideal for players who enjoy a traditional casino atmosphere. It has a smaller game selection with around 300 games and a 40x wagering requirement.

Bet365 Casino boasts a much larger game library, with over 1,000 games including slots, table games, live casino, and sports betting, along with a lower 30x wagering requirement. Bet365 is highly optimised for mobile and provides a broad range of options for players who enjoy both casino and sports betting.

Verdict: Choose Genting Casino for a classic live dealer experience or Bet365 for a larger game selection, sports betting options, and optimised mobile play.

Genting Casino Vs Hippodrome Casino

Genting Casino is known for its heritage in land-based casinos, focusing on live dealer games to deliver an authentic casino atmosphere. It offers around 300 games and a 40x wagering requirement, appealing to players looking for a traditional, quality-driven gaming experience.

Hippodrome Casino also leverages its land-based history, providing a slightly larger selection of games with around 450 options, including live casino, slots, and table games. With a 30x wagering requirement, Hippodrome is ideal for players who want a more extensive game library and slightly more favourable playthrough conditions.

Verdict: Choose Genting Casino for a more focused, traditional live casino experience or Hippodrome for a broader game selection with lower wagering requirements.

Genting Casino User Reviews

Genting Casino receives mixed feedback from players. Many users appreciate the platform’s wide range of games and the seamless mobile experience. Players also praise the fast withdrawals and straightforward registration process.

On the downside, some users report issues with customer service, particularly in handling disputes or delays in response times. There are also complaints about slow withdrawal processing on certain payment methods and confusion around bonus terms.

Genting Casino Verdict

Genting Casino offers a solid mix of 600+ games, including a good range of slots and live dealer options. The welcome bonus is geared towards slot players, but the 60x wagering requirement is a drawback. While the lack of a native mobile app is disappointing, the site runs smoothly on mobile browsers. Overall, Genting Casino is ideal for slot and live dealer enthusiasts, but it could improve its promotions and wagering terms.

Genting Casino FAQ

What is the withdrawal time at Genting Casino?

Withdrawal times are different depending on which payment method you choose. eWallets like Skrill and Neteller are the fastest options, as you’ll get your winnings within 24 hours. If you opt for debit cards, bank transfers or Apple Pay, it will take 2-7 working days to land in your account.

What licenses does Genting Casino have?

Genting Casino is licenced and regulated by the UK Gambling Commission (UKGC) under account number 54207. If you have a problem when playing on the platform, you can contact the UKGC for impartial advice. Parent company Skill on Net Limited is licensed by the MGA.

Is it legal to play at Genting Casino in the UK?

Yes. So long as you are at least 18 years of age and not blocked from gambling, it’s perfectly legal to play at Genting Casino. To verify your age, you must upload identification documents when you register. This can either be a copy of your passport, a driving licence or an ID card.

Who owns Genting Casino?

Genting Casino online is owned and operated by Skill on Net Limited. Skill on Net is an experienced company with its headquarters in Cyprus. The parent company specialises in providing all-in-one solutions for UK online casinos, from affiliates to game providers.

Can I trust Genting Casino?

Of course, you can. Genting Casino is properly licenced by the United Kingdom Gambling Commission, meaning it must adhere to rules and regulations religiously. In addition, the platform has been independently audited by iTech Labs for the fairness of its games.