Ladbrokes Review

Ladbrokes Casino Overview

When you first visit Ladbrokes Casino, you’ll see the featured image. This slideshow showcases the best features of the online casino, including the welcome bonus, ongoing promotions, and safer gambling tools.

Navigating the site is straightforward, with the top navigation bar allowing you to choose between the following categories: Sports, Gaming, Live Casino, Game Shows, Bingo, Poker, Promotions and Responsible Gambling. So, that’s quite a lot to take in!

Underneath the featured image, the online casino games are organised in a grid format. Best of all, the most popular casino games in the UK are at the top. And don’t worry, you’ll find the important information in the site's footer, namely the help centre and responsible gambling.

Ladbrokes Casino Welcome Bonus Offer

When you take the plunge and register for a new Ladbrokes Casino account, you’ll be rewarded with a welcome bonus. It’s quite generous, too. All you need to do is deposit any amount and place a wager of £10 on any qualifying online slot or live casino game. Afterwards, you’ll get £50 in bonus funds for selected games. Some eligible bonus titles include Premium European Roulette, Starburst and Monopoly Live. However, there are no casino free spins.

You can accept the Ladbrokes welcome bonus via your inbox, a pop-up window or the promo hub within 14 days of signing up. The bonus will then be valid for 30 days after you accept. Note that some UK payment methods are excluded from the Ladbrokes Welcome Bonus. These include PayPal, Apple Pay, Paysafecard, Skrill, Neteller, pre-paid cards and certain debit cards.

How to Sign Up & Claim Your Welcome Bonus

Ladbrokes Wagering Requirements

To withdraw any bonus funds, you must first meet the wagering requirements, which are 40x the bonus amount. This number is a little on the high side, as the industry average is around 35x. How it works is that you must play through the bonus amount of £50 a total of 40 times.

Moreover, you must make these wagering requirement bets within 30 days of accepting the bonus. It’s important to remember that not all games qualify for the welcome bonus either.  

Ladbrokes Welcome Bonus Terms

• Wagering requirements are 40x the bonus
• Bonus only applicable on selected games 
• Not all payment methods qualify for the bonus 
• Accept bonus via inbox, a pop-up or promo hub 
• Bonus is valid for 30 days after acceptance 

Additional Bonus Offers & Promotions

There are a few notable Ladbrokes Casino bonus offers and promotions. We’ve highlighted two of them below, so you can get a taste of what’s to come. New promotions are launched regularly.

Ladbrokes Instant Spins

All UK players can take advantage of the daily promotion “Instant Spins”. Once every 24 hours, you get to spin a wheel to win cash prizes, free spins, a Ladbrokes Bingo ticket or a free bet. It’s free to play, with absolutely no risk. If you win a prize, it must be claimed within 7 days. 

Game Show Contests

Between 5 PM and 10 PM (GMT) every day, you can opt into game show contests. You will be assigned 60 chips for each contest game. The aim of the game is to reach the specified score. In essence, a score is set before a game starts and, if you're able to reach it, you’ll win a prize. It can be anything from cash rewards to game show bonuses and free spins. Very nice!

Ladbrokes Casino Promotions and Loyalty Rewards

Yes, you can win up to 2,500x of your stake with the Daily Drops promotion. All you need to do is play qualified slots and any real money spin could trigger a Prize Drop of up to 2,500x your wager. In total, there are 1,700 Daily Drops up for grabs every day.

Each weekly prize pool consists of £245,000, with a daily prize pool of £35,000 across 1,700 cash prizes. To claim your prize, just head over to the “Prizes” tab in any qualifying game. 

Ladbrokes VIP Programme

Ladbrokes offers a basic VIP programme for high rollers based on points and monthly deposits. Players earn points for every £10 wagered: 3 points for sports multiples, 2.5 for sports singles, 2 for slots, scratch cards, and bingo, and 1 for other casino games.

The VIP levels include:

• Bronze: £1,000 deposits + 1,500 points
• Silver: £2,000 deposits + 2,500 points
• Gold: £4,000 deposits + 12,500 points
• Platinum: Invite only

Rewards range from exclusive promotions and enhanced comp points at Bronze level to an account manager and event invitations at Gold.

How is the Game Selection at Ladbrokes Casino?

We tested many of the games before writing this Ladbrokes review. You’ll be happy to hear all the traditional casino games are available to play, such as roulette, blackjack and online slots.

Yet, for those of you looking for something different, Ladbrokes Bingo is easily accessible on the site, too, as is the sports betting side of things. In addition, the poker rooms have daily tournaments and cash games for newbies and high rollers alike. The variety is superb! 

What Game Developers Does Ladbrokes Casino have?

Ladbrokes online casino is supplied by some of the best game developers in the industry, in a wide array of games. In the slot catalogue, you have the choice to play games from 20+ game developers, including Quickspin, 1x2 Gaming and Pragmatic Play.

Many of the gameshows are provided by Evolution Gaming, a world-class supplier that specialises in live dealer casino games. Furthermore, Evolution provides table game titles such as Lightning Roulette and Grand Baccarat, as well as top game show titles like Football Studio.

The cherry on the cake is that Ladbrokes Casino hosts its own live roulette and blackjack games from professional studios. The stakes start at 10p, and the maximum bet you can place per hand is £5k. Therefore, there’s fun for everyone at the Ladbrokes online casino.

Ladbrokes Slots Overview

At Ladbrokes Casino, there are more than 1,800 slots to play, ranging from Megaways to jackpots and even classics. When you click on the Slots section on the Ladbrokes site, the first thing you’ll see is the Top Slots area, which includes Eye of Horus, Big Banker and Gold Blitz.

Ladbrokes slots are made by some of the biggest names in the industry like Red Tiger Gaming, NetEnt and Yggdrasil. What’s more, new slots are added every week. Plus, you can take advantage of exclusive Ladbrokes Casino slots such as Rainbow Rewards and Banks of Gold. 

Jackpot Slots Overview

If you are looking to hit the jackpot, then Ladbrokes Casino is where it’s at. First, you’ll find a dedicated Jackpot Kings section, consisting of famous titles like The Goonies, Gold Frenzy and Top Cat. Altogether, there are 10+ slots to try your luck at with all having a grand prize of £3 million-plus at the time of writing.

Or, if you prefer playing ancient Greek-themed games, you should check out the Age of Gods slots series made by Playtech. Titles like God of Storms and Furious 4 give you a chance to win the jackpot of more than £800,000 as it stood when we wrote our Ladbrokes Casino review. 

Table Games Overview

The table games section at Ladbrokes online is extensive. You get all the most popular options such as roulette to more niche games like online keno. At the top of the page, you’ll find the most popular table games in the UK, such as Premium Roulette Pro and Premium Blackjack.

From there, it’s easy to navigate the grid format to find the blackjack and roulette sections. Any other table game is listed in the “Other Table Games” category. Here, you’ll find top video poker titles such as Caribbean Stud Poker and amazing game shows like Spin Till You Win. 

Ladbrokes Live Casino Overview

The icing on the cake at Ladbrokes is the live casino section. And another plus point for Ladbrokes Casino is that many of the games are streamed by the company itself. Plus, within the Live Casino tab, you have five options: Game Shows, Live Roulette, Live Blackjack, Live Baccarat and Live Poker.

At the top of the live casino home page, you’ll see the top live dealer games such as Ladbrokes Roulette and Live Blackjack Quick Seat. If you scroll down, you can play exclusive game shows such as Well Well Well and Starzle. Excellent stuff, Ladbrokes!

Banking & Payment Options at Ladbrokes Casino

We researched the banking options for deposits and withdrawals before writing this Ladbrokes review. We found 11 UK casino payment methods available on the platform, which is more than enough to get started. All of the banking options can be used to make both deposits and withdrawals. The only exception is Paysafecard, where you cannot make casino withdrawals. 

Your choices include mainstream banking options like debit cards, Instant Bank Payment, eWallets and bank transfers. We are also happy to see Pay N Play options at your disposal such as Trustly. This way, you can make secure deposits and get started playing your favourite games in minutes.

It’s best to use the same banking options for withdrawals and deposits, as you’ll get your winnings faster. However, you can add up to three options to your Ladbrokes betting account. 

Ladbrokes Casino Deposits, Withdrawals & Payout Speed

Depositing at Ladbrokes Casino is simple. However, the minimum deposit varies on what payment method you opt for. All deposits are instant and incur no fees.

For debit cards (Visa, Mastercard, Maestro), Paysfecard, Instant Bank Payment and Apple Pay, the minimum is £5, whilst for eWallets (such as Skrill, Neteller and PayPal) it’s £10. Moreover, for Trustly and bank transfers, the minimum is £10, and if you deposit cash at one of Ladbrokes' betting shops across the UK, the minimum deposit is just £5.

With that out the way, it’s time to give you the lowdown on Ladbrokes withdrawals. With every banking option, you can withdraw, except for Paysafecard. Also, the good news is that you will not be charged when you make a withdrawal. The minimum amount you can withdraw for each method is the same as the deposit limit.

For withdrawal times, Instant Bank Payment is the best method, as you’ll receive your funds instantly. The next fastest is eWallets and Pay N Play, where you’ll get your winnings within 24 hours. For Apple Pay and debit cards, you can expect to wait 1-5 working days. For bank transfers, it’s even worse and you’ll generally receive your money within 3 to 7 working days. 

KYC Process & Documents

• The know your customer (KYC) process is required by law in the UK
• After you’ve registered for an account, you’ll need to email documents 
• Send a copy of your passport/driving licence and a recent utility bill to documents@ladbrokes.com 
• It may take up to 24 hours for Ladbrokes agents to verify your identity 
• Contact customer support via Twitter or phone to fast-track your application
• Further financial documents may be required when you make a withdrawal 

Customer Support at Ladbrokes Casino

We tested the customer support for quality and response time when writing this Ladbrokes online casino review. We were pleased with the quality of the response in the live chat and our queries were answered in under a minute.

Unfortunately, the only support for unregistered players is the help centre. There, you’ll find FAQs, helpful articles and how-to videos to answer any questions you might have. Yet, if that isn’t enough, you can get in touch with the platform on Twitter via @LadbrokesCare.

We could not find a direct Labbrokes email address, which was a little disappointing. On the other hand, phone support is at your disposal. Plus, it’s free to call and it’s available 24/7. 

• Email: N/A
• Phone: 0800 777 888
• Twitter: @LadbrokesCare
• Live Chat: 24/7 via website

Ladbrokes Mobile Compatibility

If you like playing casino games on your phone at home or while out and about, then Ladbrokes Casino is ideal. You can play in a mobile web browser, which is optimised for smartphones. The experience is the same as playing on a laptop. In fact, you can play all the same games and make deposits and withdrawals.

However, the better option for mobile gaming is the Ladbrokes Casino app. It’s available to download for free on the Google Play Store and the Apple App Store. All the functions are the same and you can play all the games available on the desktop site.

The layout of the app is simple but effective. If you ever have issues, you can use the 24/7 live chat, which you’ll find when you tap the hamburger icon. Remember to download the Casino app, as the Ladbrokes Sports app will not allow you to play Ladbrokes casino games.

Player Safety & Responsible Gambling

Responsible gambling is an issue that Ladbrokes treats very seriously. In fact, in the top navigation bar, there is a dedicated section aptly named “Responsible Gambling”.

In this section, you’ll find tools to help you stay in control. This includes deposit limits, taking time out or even choosing to self-exclude. Deposit limits can be set to daily, weekly or monthly. This can all be done when you’re logged in without the need to contact customer support.

On the page, further support is offered with a questionnaire available to answer if you feel you might have a problem with gambling. Furthermore, links are provided to third-party authorities that help people with gambling issues such as Gamblers Anonymous and Gambling Therapy. 

Ladbrokes Licenses & Security

Before writing this Ladbrokes Casino review, we thoroughly checked the safety of the platform. We researched everything from the licences held by the casino to the SSL encryption being used.

There’s no need to worry on this score, though, as Ladbrokes Casino is properly licenced and regulated by the UK Gambling Commission (UKGC) under account number 54743. This information is clearly stated in the footer area of the site, too.

In addition, whenever you’re playing Ladbrokes games online, you’ll be glad to hear that the site uses the latest TLS encryption technology. This secures your financial and personal data and keeps them out of the hands of malicious rogue actors online.

Ladbrokes Company Information

• Name: Ladbrokes Casino 
• Operator: LC International Limited 
• Address: Suite 6, Atlantic Suites, GX11 1AA, Gibraltar
• Established: 1886 (Ladbrokes)
• License: UK Gambling Commission 
• License No: 054743-R-330863-009

Which Company Owns Ladbrokes Casino?

Ladbrokes Casino is owned by LC International Limited, which has vast experience operating online casinos in the UK. For example, LC International also owns Coral, Gala Casino, Foxy and Betdaq, to name but a few.

Yet, the parent company of LC International is Entain, one of the largest gambling companies in the world. The company’s headquarters are in the Isle of Man and Entain is listed on the London Stock Exchange. Some other brands owned by Entain are Party Casino, Bwin and Sportingbet.

Ladbrokes Casino Compared

Before we move on to Ladbrokes user reviews, let's see how well this famous casino and sportsbook brand compares to other sites in the UK…

Ladbrokes Vs 32Red Casino

Ladbrokes Casino is part of a well-established UK brand, offering over 500 games, including slots, live casino, and sports betting, with 40x wagering requirements. It's ideal for players who want both casino gaming and sports betting in one place.

32Red Casino offers a slightly smaller selection of 500+ games but is known for exclusive slots, strong customer support, and lower wagering requirements (30x). It's great for players who value customer service and a trusted brand.

Verdict: Choose Ladbrokes for a combination of casino games and sports betting, or 32Red for better customer support and lower wagering.

Ladbrokes Vs 888 Casino

Ladbrokes Casino offers over 500 games, including slots, live casino, and sports betting, with 40x wagering requirements. It’s a great option for players who want a combination of casino gaming and sports betting under one roof.

888 Casino provides over 1,000 games, including exclusive slots and live casino, with 30x wagering requirements. It’s ideal for players looking for a larger game library, lower wagering, and exclusive game titles.

Verdict: Choose Ladbrokes for sports betting, or 888 Casino for more games and lower wagering requirements.

Ladbrokes Vs bet365

Ladbrokes Casino offers a robust selection of over 500 games, including slots, live casino, and sports betting, with wagering requirements of 40x. It’s ideal for players seeking a combination of casino games and sports betting.

bet365 Casino provides over 1,000 games, with an equally strong focus on slots, live casino, and sports betting. It has lower wagering requirements at 30x, making it more appealing for players who want lower playthrough demands.

Verdict: Choose Ladbrokes for brand familiarity or bet365 for more games and lower wagering.

Ladbrokes User Reviews

As you would expect, Ladbrokes receives a mixed bag of user reviews. While some players enjoy the variety of games and promotions, others point out key issues.

A frequent complaint is around account restrictions, with players experiencing sudden account closures or limits without clear explanations. This often leads to frustrations around withdrawal requests, as some users claim their funds are withheld during the verification process.

Customer service is another sore point. Many users find response times slow, and they often feel that their issues aren’t addressed adequately.

Here’s a summary of the most common complaints:

Ladbrokes Casino Verdict

Ladbrokes Casino offers an extensive range of over 1,800 games, including exclusive live dealer options, making it ideal for variety-seekers. The £50 welcome bonus is a strong offering, though the 40x wagering requirement is higher than the industry standard. The platform excels in payment options and offers fast withdrawals through Instant Bank Payment and eWallets. However, the lack of live chat for unregistered players and no proper casino VIP programme for high rollers are notable downsides. Overall, Ladbrokes remains a solid choice for UK players, with ongoing promotions and a well-established reputation.