Monster Casino Review

Monster Casino Overview

When you log on to the Monster Casino and Sports website, the first thing that will strike you is the huge featured image. It consists of the welcome bonus for all new UK players, with the terms and conditions of the deal directly underneath.

Scrolling down, you’ll find the most popular games on the platform, organised into a grid format. If you hover over a game, you can click the play button or read more information, such as the game provider and RTP.

Then, if you are looking for more information about Monster Casino, such as payment methods, responsible gambling, or contact options, you will find it in the site's footer.

Monster Casino Welcome Bonus Offer

Signing up to the platform will reward you with a welcome package of a matched bonus of up to a whopping £1,000! It doesn't stop there either, you’ll also get 100 free spins on Starburst or Book of Dead slot.

The bonus credits can only be used on selected games and are only unlocked when you have wagered the deposit funds first. In addition, Skrill and Neteller are excluded from the promotion, and once you’ve claimed, you have thirty days to use the bonus.

It works on four deposits, you’ll get 100% matched up to £100 on your first and 50% matched up to £200 on your second. On your third deposit, it’s 100% up to £200, and when you make a fourth, it’s 25% matched up to £500. Each deposit will also reward you with free spins on Starburst or Book of Dead.

The good news is that there is no need for a Monster Casino promo code. Instead, it will automatically apply to your account when you deposit a minimum of £20.

How to Sign Up & Claim Your Welcome Bonus

Monster Wagering Requirements

Before you claim the Monster Casino welcome bonus, always read the terms and conditions first. Check the wagering requirements and the games you can use the bonus funds on.

Fortunately, we are going to cover most of it for you in this Monster Casino review. The wagering requirements are a number that means how many times you must play through the bonus credits.

For the welcome package, the number is 50x wagering requirements. To give you an example, if you deposit £20, you’ll need to make £1,000s worth of bets until you can make a withdrawal. It doesn't matter if you win or lose these wagers, £1,000 must be wagered first.

Welcome Bonus Terms

• Skrill and Neteller are excluded from the promotion
• A Monster Casino promo code is not required
• Wagering requirements are 50x
• £1000 matched bonus is spread across your first four deposits
• With each deposit, you’ll get free spins on Starburst or Book of Dead

Additional Bonus Offers & Promotions

On Saturdays and Sundays, you can get up to £500 in cashback. You must opt-in to the promotion when you deposit at the weekend. The minimum amount to qualify is £25 and once again, Skrill and Neteller are excluded. The cashback deal is only applicable to specified games, and you can claim up to £500 on any deposit losses.

Monster Casino Promotions and Loyalty Rewards

Monster Casino rewards loyal players with tons of rewards by just playing casino games. It’s a points-based system, and the more points you collect the higher levels you progress. Every time you reach a new level, you unlock a better reward, which can be free spins or even cash prizes. You’re able to track your points and your level in the rewards section of your account.

How is the Game Selection at Monster Casino?

You have 500+ games to play at Monster Casino. These include mainly slots, RNG table games, scratchcards and Slingo.

Yet, if you are after the thrill of a real-life casino, then head into the live casino section, where you’re able to play everything from roulette and blackjack to game shows and baccarat. All are hosted by friendly dealers and are live-streamed from authentic studios.

Besides casino games, you can also enter the sportsbook. There, you can place bets on the most popular sports such as football, horse racing and cricket.

What Game Developers Does Monster Casino Have?

Game developers are crucial to a decent online casino. The games should be exciting to play, whilst reliable at the same time, so quality providers are a must.

We thoroughly checked the game developers who provide the platform before we wrote this Monster Casino review. We found 15+ software providers ranging from the biggest names in the industry like NetEnt and Red Tiger to independent studios such as Atomic Slot Lab.

The live casino games are exclusively supplied by Evolution Gaming. You can experience a live dealer in a whole host of classic table games. What’s more, you can interact with the dealer and other players, just like you would at a local casino.

Monster Casino Slots Overview

Slots are the biggest part of the Monster Casino gaming catalogue with just over 400 to play. These comprise classics, video slots, progressives, Megaways, 3D slots and much more.

You can even play popular UK slots such as Starburst or Book of Dead. In fact, when you register and make a deposit, you’ll get free spins on both.

If you are after something unique, take a look at the virtual reality slots on offer. Just plug in your headset to feel an immersive experience. The most popular titles to try are Pirate Slots and Gonzo’s Quest VR.

Jackpot Slots Overview

If you want to win life-changing money with just one spin, then try the jackpot slots available to play at Monster Casino. There are 50+ for you to enjoy, and with many titles such as Bison Moon, the jackpot is in excess of £1m.

And who can forget about the popular Megaways games? With 117,000+ ways to win, you have plenty to try at Monster Casino. The most popular games on the platform are Gallo Gold Megaways and The Choice is Yours Megaways.

Table Games Overview

The RNG table game section at Monster Casino is rather limited with only 20 variants to play. The good news is that all games are on offer such as roulette, baccarat, blackjack and video poker. However, there are more titles to play in the more popular games, namely blackjack and roulette.

In roulette, there are 10+ variants to try, with French, European and American all available to play. For blackjack, you can play the classic variant or try something unique like Premier Blackjack Multo Hand made by Microgaming.

Monster Live Casino Overview

If you enjoy playing table games, then the live casino section is superior to that of the RNG versions. All games are supplied by Evolution, and are available 24/7, every day of the week!

Yet, if you want to play a game that will keep you on the edge of your seat, then try a game show. You can play Dream Catcher, where you bet on a number and the host spins the wheel. Alternatively, if you prefer blackjack or roulette, you can play popular games namely, Lightning Roulette and Blackjack Platinum VIP.

Banking & Payment Options at Monster Casino

We checked the deposits and withdrawals pages thoroughly prior to assembling this Monster Casino review. We found ten options to make deposits and eight to make withdrawals because Paysafecard and PayviaPhone do not allow you to make withdrawals.

This is an excellent number as you have plenty of banking options to get started. These comprise debit cards such as Visa/Mastercard and e-wallets like Skrill, Neteller, MuchBetter, Payz and Neosurf. You can also transact with Trustly, PayPal, Paysafecard and PayviaPhone.

In order to make a deposit you must register and upload identification and proof of address documents. From there, head into your account, click deposit, select your payment method, input the amount and hit confirm.

Deposits, Withdrawals & Payout Speed

The good news is that on all GBP deposits, the funds will be in your Monster Casino account instantly. In addition, you will not be charged any processing fees for deposits except PayviaPhone, which charges 15%.

The minimum deposit amount varies depending on which payment method you use. With debit cards, PayPal, Paysafecard and PayviaPhone the minimum is £10. With e-wallets, namely Skrill, Neteller and Payz, the minimum amount is £20, and with Neosurf the minimum is £15.

When it comes to Monster Casino withdrawal time, once again, it differs depending on the banking options. The quickest way to get your funds is with e-wallets, Trustly and Neosurf, as you’ll only have to wait 1 -2 days. If you use PayPal, or debit cards expect to wait 3 - 7 days. Finally, with Payz, allow up to 4 days to receive your funds.

The bad news is that with every withdrawal you will be charged a processing fee by Monster Casino, which is 1% up to £3 for every withdrawal you make.

KYC Process & Documents

• When you register, you need to upload documents to prove your identity and address
• These include a copy of your passport, ID card or driving licence
• To verify your address, you must upload a recent bank statement or utility bill
• You must upload these documents before you can make a deposit
• If you need any help, you can contact customer support 24/7

Customer Support at Monster Casino

When we wrote this Monster Casino review, we tested the customer support for ourselves. If you have any questions, you should visit the FAQs page first. There, you’ll find useful information on everything from how to register for an account to the promotions on offer.

If you need to get in touch you have two options, the 24/7 live chat or by sending an email. We used the live chat, and at first, it was AI-generated, where you select your type of problem e.g. account issue, bonuses, depositing etc. From there, a bot will answer your questions, but if you wish to speak to someone you must first input your name and email address.

It only takes a few minutes to get through to an agent, yet with most things, there is no need to speak to someone as the bot answers most of the questions comprehensively.

You can also send an email. This is the method you should use if you are making a complaint or wish to speak to management. The team will reply in a few hours and the response we got was professional and helpful.

• Email: customersupport@instantgamesupport.com
• Live Chat: 24/7 Live Chat

Monster Casino Mobile Compatibility

We could only find an Android app before writing this Monster Casino review, unfortunately, there is no app for iOS devices. However, you can play all your favourite games directly in a mobile browser such as Safari, and the gameplay is identical to that of the website.

Whether you play in the Android app or your mobile browser, all the games are optimised to your screen size. What’s more, games load super fast, the gameplay is smooth and you will not experience lags or buffering.

Besides playing games, you can make deposits and withdrawals, contact customer support and access safer gambling tools all from your device. If you wish to register on your phone or tablet, that’s an option too, as you can upload the documents directly from your device.

Player Safety & Responsible Gambling

When you play games at Monster Casino you’re always in control. The platform works closely with third parties over problem gambling such as Gamblers Anonymous and Gambling Therapy. In addition, the dedicated responsible gambling page offers UK players a wide range of resources such as questionnaires, advice and safer gambling tools.

The safer gambling tools at your disposal are setting daily, weekly or monthly deposit limits or taking cooling-off periods. For players who experiencing significant issues, you can self-exclude in your account. The best news is that you do not have to contact customer support to execute any of these things.

Licenses & Security

Whilst playing at Monster Casino you want to get on with playing rather than worrying that you will not receive your winnings. That is where the United Kingdom Gambling Commission (UKGC) comes in to protect players against such online casinos as it licences and regulates them.

You’ll be happy to hear that Monster Casino holds a UKGC licence with account number 39335. If you ever have a problem such as a game malfunctioning, you can contact the UKGC for free impartial advice.

Moreover, all your personal and financial information is safe because the website and Android app use TLS encryption technology. This keeps all your information secure and away from nefarious third parties.

Monster Casino Company Information

• Name: Monster Casino
• Company: ProgressPlay Limited
• Address: Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta
• Established: 2021
• License: United Kingdom Gambling Commission (UKGC)
• License No.: 39335

Which Company Owns Monster Casino?

Monster Casino is owned and operated by ProgressPlay Limited, which is based in Malta. The company is a white-label B2B solution for online casinos, supplying everything from CRM services to compliance and risk protocols.

The company's mission statement is ProgressPlay. Anytime. Anywhere, and strive to produce the finest quality solutions in the gambling industry. Furthermore, ProgressPlay also owns and operates other online casinos namely Conquer Casino, Bet Duel, Mr SuperPlay and around 15 other casino sites.

Monster Casino Compared

Let's take a look at how well Monster Casino stands up against similar real-money casinos in the UK…

Monster Casino Vs Yeti Casino

Monster Casino offers over 700 games, including sports betting, making it a comprehensive platform for both casino and sports enthusiasts. It has slightly higher wagering requirements (50x), catering to players looking for variety.

Yeti Casino provides over 700 games, with a focus solely on casino games, featuring a quirky theme and lower wagering requirements (40x). It appeals to players seeking a simple, fun, and casual casino experience.

Verdict: Choose Monster Casino for sports betting and variety, or Yeti Casino for a lower wagering, fun, and casual experience.

Monster Casino Vs Gala Casino

Monster Casino offers over 700 games, including sports betting, with a focus on mobile-friendly gameplay. It has higher wagering requirements (50x), making it suitable for players seeking both casino and sports betting options.

Gala Casino provides around 500+ games but includes poker, bingo, and sports betting. It offers a more extensive multi-platform experience with slightly lower wagering requirements (40x).

Verdict: Choose Monster for mobile gaming, or Gala Casino for a more comprehensive gambling platform.

Monster Casino Vs Coral Casino

Monster Casino provides over 700 games, including sports betting, with a focus on mobile-friendly gaming. It has higher wagering requirements (50x), appealing to players who want a blend of casino and sports options.

Coral Casino offers a more extensive platform with 500+ games, including poker, bingo, and live sports betting. It’s a well-established UK brand with lower wagering requirements (40x), making it ideal for those seeking a trusted name and a comprehensive gambling platform.

Verdict: Choose Monster Casino for mobile-focused gameplay, or Coral Casino for a more established platform and lower wagering requirements.

Monster Casino User Reviews

Monster Casino has received mixed feedback from its users. While some players appreciate the platform's game variety and user-friendly interface, several concerns have been consistently raised.

A significant number of users report issues with the withdrawal process. Complaints include delays in processing payouts and stringent verification procedures that prolong the time to access winnings.

Customer service is another area where players have expressed dissatisfaction. Many cite slow response times and unhelpful interactions, leading to frustration when attempting to resolve issues.

Additionally, some users find the bonus terms and conditions confusing. High wagering requirements and restrictions on bonus-related winnings are common points of contention.

Here’s a summary of the most frequent complaints:

While Monster Casino offers a range of gaming options, these user-reported issues highlight areas needing improvement to enhance the overall player experience.

Monster Casino Verdict

We covered everything you need to know in this Monster Casino review, but now it’s time for our verdict. And, we've got to say that we are big fans of the massive welcome promotion, a hybrid between a matched bonus and free spins.

We also love the number of banking options available, but one thing we are not fans of is the processing fee for withdrawals, that is something that needs to be improved.

The game selection is great, with the most popular UK slots to play as well as live dealer games. Then again, we would prefer to see more RNG versions on the platform.

Overall a solid online casino worth signing up for the promotions and games on offer!