ProgressPlay Limited Hit with £1 Million Fine for Multiple Regulatory Failures

Emily Thompson
Fact Checker:
Peter Wilson
Published:
ProgressPlay Limited Hit with £1 Million Fine for Multiple Regulatory Failures
3 min

ProgressPlay Limited finds itself under scrutiny once again as the UK Gambling Commission imposes a hefty £1 million fine for significant anti-money laundering and social responsibility shortcomings. This enforcement action underscores the critical need for robust compliance mechanisms within the online gambling sector.

Key takeaways
ProgressPlay Limited was fined £1 million by the UK Gambling Commission for anti-money laundering and social responsibility failures.
This marks the second enforcement action against the operator, following a previous fine in 2022.
Failures include inadequate risk assessments, poor monitoring of customer activity, and ineffective policies on customer interactions.
An independent third-party audit is mandated to review ProgressPlay’s compliance arrangements.
The breaches were identified over a timeline from August 2021 to August 2024.

The online casino industry faces increasing scrutiny from regulatory bodies, and ProgressPlay Limited is the latest operator to come under fire. In a decisive move, the UK Gambling Commission has slapped a £1 million fine on the company for significant failings in its anti-money laundering (AML) and social responsibility protocols. This penalty comes alongside a warning and the directive for an exhaustive third-party audit aimed at revamping the operator’s compliance mechanisms.

A Familiar Situation at ProgressPlay

For ProgressPlay, this isn’t uncharted territory. The company, which operates 150+ casino websites, was previously penalised £175,718 in 2022 for similar infractions. Despite this, the recent licence review unveiled a persistent pattern of deficiencies across key operational areas.

Anti-Money Laundering Shortcomings:

Inadequate Money Laundering and Terrorist Financing risk assessment.
Failure to implement controls to mitigate MLTF risks appropriately.
Insufficient scrutiny of transactions and Source of Funds verification.

Social Responsibility Lapses:

Ineffective monitoring systems for new account activity.
Customer interaction policies that didn’t encompass essential identification, action, and evaluation components.
Lack of processes to gauge the impact of interactions on customer behaviour and the potential for harm.

Taking Action Against ProgressPlay

This enforcement action serves as a significant reminder of the stringent regulations governing the UK’s online gambling industry. John Pierce, Director of Enforcement and Intelligence, emphasised the necessity for gambling businesses to have rigorous policies for consumer protection and AML controls. “These measures must be actively implemented and regularly tested to confirm their effectiveness,” Pierce stated, highlighting the two-time enforcement against ProgressPlay as indicative of unacceptable compliance failures.

The directive for ProgressPlay to undergo an independent audit is a beacon for other operators within the sector, underscoring the Gambling Commission’s commitment to upholding high standards of operation. This move intends not only to rectify existing shortcomings but also to serve as a deterrent against future compliance neglect.

A Call for Industry Reflection

As the gambling industry continues to evolve, the significance of robust AML and social responsibility frameworks cannot be overstated. This latest chapter in ProgressPlay’s regulatory saga serves as a potent reminder for all operators within the sphere. The underlying message is clear: repeated regulatory breaches lead to severe consequences, and a proactive approach to enhancing systems and controls is non-negotiable.

The breaches, spanning from August 2021 to August 2024, reflect an ongoing challenge in the online gambling industry to balance operational ambitions with regulatory mandates. It’s a timely nudge for operators to reassess their compliance strategies, ensuring they not only meet but exceed the required standards. For the industry at large, ProgressPlay’s case is a stark illustration of the importance of compliance vigilance and the high cost of failure.

ProgressPlay Brands in Detail

ProgressPlay Limited directly owns and operates a handful of casino brands, in addition to powering numerous white-label partner sites under its platform and licenses. The primary ProgressPlay-owned brands currently include sites like Aced Bet, Casinomite, Place Bet, Play Magical, Push Bet, Scorching Slots, 21 Bets Casino, Anytime Casino, Bet Steve, Casp Bet, Glimmer Casino, Lotto Zone, Lucky Pro Casino, Mobile Millions, Mobile Slots, Quartz Casino, Quid Slots, Sunny Casino, and UK Slots.

These sites are managed directly by ProgressPlay, not by third-party white-label partners. For information about those sites, see below.

ProgressPlay's White-Label Brands

ProgressPlay also provides a white-label platform and licenses to more than 150 additional casino brands operated by various partners. Notable examples powered by ProgressPlay as white-labels include Monster Casino, Mr Vegas Casino, Wombat Casino, Fruity King, Lucky Pro Casino, JesterBet, Bet Reels, Slotavia, Las Vegas Casino, Casino 77, 2kBet, Goldman Casino, Loyal Slots, Lucky Win Slots, Ruby Bet, Mako Casino, Jackpot Paradise, and BB Casino, among many others.

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Emily Thompson
Emily Thompson Casino Researcher
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Emily is our Casino Researcher and statistical mastermind. She uncovers all the latest trends through the numbers and creates valuable insights to our readers and internally, so we can cover our articles and journalism from a statistical background and angle.

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Last Updated: 26 August 2025