Bet365 Casino
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Bet365 Casino Review

Peter Wilson
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bet365 is one of the most trusted and recognised online gambling platforms, serving millions of users worldwide. It combines an extensive sportsbook with a comprehensive casino offering, supported by an intuitive mobile platform, multiple payment methods, and solid customer support. However, the lengthy verification process is a common complaint. Let’s dive into the details of this platform.

icon of heartIconPros
  • 2,000+ casino games to play
  • Multiple online casino licences
  • No withdrawal limits in the UK
  • User-friendly mobile interface
  • 24/7 UK-based live chat support
icon of brokenHeartIconCons
  • Lengthy verification process
  • Limited selection of bonuses
  • Needs more live casino games

Bet365 Casino Bonus Code & Bonuses

New Casino customers only. Deposit min. £10. Max. bonus £25. 20x wagering (game weighting, table coverage an... Read more

1. deposit bonus100% up to £25
Minimum deposit£10
Wagering20x (Cash)
Bonus last updated: 02/10/2023

Quick Glance & Details

General information

Website in EnglishYes
Tax freeYes
Loyalty programNo
Live chat supportYes
Phone supportYes
App availableNo
Email supportYes
Emailsupport@bet365.com
Established2001
LicenceUKGC
Minimum deposit10 £
Minimum withdrawal-
Withdrawal limit-

Types of games

SlotsYes
Live casinoYes
PokerYes
BlackjackYes
RouletteYes
BaccaratYes
CrapsNo
BingoNo
KenoNo
BettingYes
EsportYes
LottoYes
ScratchcardsNo

Payment providers

Bank Transfer Bank Transfer
Entropay Entropay
Maestro Maestro
Mastercard Debit Mastercard Debit
Neteller Neteller
Paypal Paypal
Paysafecard Paysafecard
Skrill Skrill
Trustly Trustly
Fast Bank Transfer Fast Bank Transfer

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Game developers

Microgaming Microgaming
NetEnt NetEnt
NYX NYX
Play'n Go Play'n Go
Playtech Playtech
Quickspin Quickspin
IGT IGT

Bet365 Casino Overview

The bet365 Casino homepage is lively. So, the first thing that catches your eye is the exciting animated video of all the games on offer. These include roulette, slots, blackjack and baccarat. You’ll then see the welcome bonus for all new UK players – 50 free spins on selected slots.

The navigation bar gives you the option between Sports, Fantasy, Casino, Live Casino, Games, Poker and Bingo. If you’re on the Casino homepage, for example, below the video and promo, the games are organised into a grid format with the most popular slots and table games up top.

All the important info such as the help centre and banking options is located in the footer of the site. And if you want more information on responsible gambling, the link is in the top right corner.

Take advantage of a no-wagering welcome bonus at bet365 Casino

Bet365 Casino Welcome Bonus Offer

bet365 offers a straightforward welcome bonus: 100% match up to £100 with a 20x wagering requirement on both deposit and bonus. While this is competitive, the site’s bonuses aren’t as diverse as other platforms. Seasonal offers, such as free spins on slots, are available but tend to focus on existing customers.

bet365 Promotion Promo Details
Welcome Bonus 100% match up to £100 (20x wagering)
Free Spins Friday promotion (50 free spins)
Loyalty Rewards Sportsbook-focused, less on the casino side

The main bet365 Casino lobby shows a range of promotions alongside a carousel of bet365 games called Originals

How to Sign Up & Claim Your Welcome Bonus

  1. Click the green “Join” button in the top right corner 
  2. Enter all of your personal and contact information 
  3. Upload your ID and a recent bank statement/utility bill
  4. Make a deposit of £10 and tick the claim free spins box 
  5. Stake the £10 on selected games mentioned above
  6. Use your 50 bet365 free spins on specified slot games 

Bet365 Wagering Requirements

Usually, wagering requirements are quite high with free spins promotions at online casinos (35x or more). However, with the bet365 Casino welcome bonus, there are no pesky wagering requirements whatsoever. Yes, you read that right. How amazing is that? With this no-wagering casino bonus, anything you win with your bet365 free spins can be withdrawn right away!  
The free spins equate to a £5 bonus because each free spin is worth 10p. This approach is refreshing in the industry, as there are no strings attached like many other welcome bonuses at other online casinos. So, we have to give full marks to bet365 Casino for this innovation.

Bet365 Welcome Bonus Terms

Additional Bonus Offers & Promotions

We noticed a few ongoing promotions while writing our review of bet365 Casino. These are subject to change, of course. But the following should give you an idea of what to expect…

Tuesday’s Stick or Twist at Bet 365

Every Tuesday, play eligible casino slots for your chance to win free spins. All you have to do is stake a minimum of £50 on selected slot titles, and you’ll automatically qualify for 20 free spins.
From there, you have the choice to stick or twist. Sticking will mean that you keep the 20 free spins. Nonetheless, if you choose to twist instead, you’ll either get 10 or 100 free spins. There is an 80% chance that you’ll win 10 free spins and a 20% chance you’ll win 100 free spins. Once again, the free spins are not subject to wagering requirements. How cool is that?

Bet365 Promotions and Loyalty Rewards

Next, we took a look at what’s offered to bet365 VIP players and high rollers. We found that UK poker players are the only ones given the red carpet treatment at the online casino…

Bet365 Loyalty Club

The only casino VIP programme we could find is the bet365 loyalty club. It’s only applicable if you play poker and consists of collecting status points whenever you play cash games or a sit-and-go tournament. Every new player starts on the Bronze level and, the more status points you collect, the higher levels you climb. The other levels are Silver, Gold, Platinum and Diamond. What’s more, you can exchange your points for cash prizes or entries into specified poker tournaments. 

How is the Game Selection at bet365?

bet365 offers a solid selection of games but is primarily focused on sports betting. The casino offers slots, table games, and live dealer games, although users have reported a limited selection of live games compared to competitors. Leading providers such as NetEnt, Microgaming, and Playtech power the slots library, while Evolution Gaming supplies live casino tables.

Category Number of Games Available
Online Slots 500+
Table Games Blackjack, Roulette, Baccarat
Live Casino Limited live dealer options
Poker & Bingo Dedicated sections available

What Game Developers Does bet365 Casino Have?

Variety is the spice of life and you’ll be happy to hear that bet365 UK is supplied by 20+ top game developers. That means you’ll always have something to play no matter the time of day or night. Plus, the real cherry on top of the cake is that new games are added every week.

It’s not just the quantity of game developers, either. It’s the quality, too. In the slots section, for example, you’ll find titles made by the biggest names in the industry like Big Time Gaming, 1x2 Gaming and Blueprint Gaming, to name but a few top-class casino game developers.

The bet365 live casino is supplied by top names such as Evolution, Authentic and Playtech. When you play, you’ll be transported into a real-life casino from the comfort of your own home. 

Bet365 Slots Overview

The slot selection at bet365 Casino is nothing short of superb. In total, there are more than 1,200 titles to get stuck into. You’re also able to play the demo version to practice first. Familiar titles are at your disposal like Starburst and Book of Ra, too. But if you want to play something different, that is also an option. Take your pick from classics, five reels or progressive jackpots. There are even a few exclusives available to try your luck at, such as Call of the Samba. 

Jackpot Slots Overview

If you looking to strike it rich with a single spin, the jackpot slots on offer at bet365 will not let you down. Dual Jackpots is a dedicated section on the site giving you a chance to win community and daily jackpots often over £100,000. Just play the selected titles like Gem Revolver or Atomic 7s to be in with a chance of winning. But it doesn't end there. If you enjoy Megaways games, you can feast on King of Olympus or Buffalo Blitzs, where the jackpots are often close to or over £1 million. Wow!

Table Games Overview

The two classic table games, roulette and blackjack, are offered at bet365 Casino. What’s more, there are many different variants you can try. For example, if you back your lucky numbers at roulette, you can try Penny Roulette or European Football Roullete. The RTP is high on both (over 97%) and both titles are made by Playtech. If you enjoy the classic 21 games, why not try Qauntum Blackjack? Or if you prefer baccarat, then Premium Baccarat is at your disposal.

Bet365 Live Casino Overview

The bet365 live casino has a dedicated section. And it’s something to write home about. You can choose live roulette, blackjack, baccarat, sic bo or game shows. Stakes start from as little as 20p, meaning nearly anyone can find a table in the bet365 live dealer section. Plus, playing any live dealer game will give you an immersive experience. Most of the games are supplied by Evolution Gaming, a global leader in the industry.

Bet365 Sports Betting Overview

Bet365 offers one of the most comprehensive sports betting platforms, catering to various sports and betting markets. Football, tennis, and horse racing are particularly well-covered, with extensive pre-match and in-play options. Bettors can also access niche sports such as surfing, WWE, and water polo, demonstrating Bet365’s dedication to variety.

Key features include a Bet Builder, cash-out options, and live streaming for various sports, allowing users to watch events and place bets in real time. Enhanced odds and accumulator boosts make the platform especially attractive to UK bettors looking for value in their wagers.

Banking & Payment Options at bet365 Casino

bet365’s payment methods cater to a wide range of users, offering no withdrawal limits—a huge advantage. However, users have reported occasional delays during the verification process, which can extend withdrawal times.

Payment Method Minimum Deposit Processing Time
Visa/Mastercard £10 Instant
PayPal £10 Instant
Bank Transfer £10 1-3 Business Days

Bet365 Deposits, Withdrawals & Payout Speed

Whenever you deposit at bet365 Casino, every method is instant and incurs no fees. However, the limits for minimum deposits vary depending on your preferred method. For debit cards, digital cards, Paysafecard and Click to Pay, the minimum deposit amount is £5. If you prefer to use PayPal, the min deposit is £10. Whereas, if you opt for a bank transfer, it’s £100.

When it comes to bet365 Casino withdrawals, the payout speed varies depending on the payment method you use. It’s also worth noting that you can deposit with one method and withdraw with another – just make sure it’s your name on both payment methods.

If you withdraw using debit cards, you’ll receive your funds in 1 to 3 banking days. So, if you’re looking for the best speed, it’s advisable to use PayPal, Paysafecard or fast bank transfer, as you’ll get your winnings within 24 hours. Notably, you cannot make withdrawals to Apple Pay

KYC Process & Documents

Customer Support at bet365 Casino

Customer support is available 24/7 through live chat and email. While responses are generally quick, some users have highlighted that support could be slow at peak times. The overall experience with the customer service team is positive, with helpful and multilingual agents available.

Support Method Availability
Live Chat 24/7
Email 24/7
Phone Not available

Bet365 Mobile App

The Bet365 mobile app delivers a comprehensive casino experience for iOS and Android users, allowing access to a vast selection of slots, table games, and live dealer options. Designed with intuitive navigation, it’s easy for players to browse games, manage accounts, and access exclusive promotions.

Key Features:

The bet365 app offers smooth gameplay and fast load times, with frequent updates ensuring optimal performance and security.

Player Safety & Responsible Gambling

bet365 has strong responsible gambling measures in place, including reality checks, deposit limits and self-exclusion options. However, there are mixed reviews on the enforcement of these features. Some users report feeling forced into self-exclusion without clear communication, which has led to frustration. This is something to keep in mind if you prefer voluntary measures.

Bet365 Licenses & Security

We found that everything is above board and perfectly safe when playing games at bet365 Casino. Why? Because the platform holds a licence from the UK Gambling Commission (UKGC) under account number 55419. This is crucial because, if you experience any issues at bet365, such as not receiving your winnings in a timely fashion, you can contact the UKGC.

Moreover, the bet365 Casino platform has been rigorously tested by independent third-party regulators such as eCOGRA. The authority tests games for fairness and whether the numbers on the platform are truly random, for example.

Finally, we noted that bet365 uses the latest TLS encryption throughout the site to ensure the safety of your data.

Bet365 Company Information

Which Company Owns bet365 Casino?

Bet365 is a household name in the UK and is the world's largest sportsbook site. The brand is owned by the Coates Family through their holding company Hillside (Gibraltar) Ltd. The currently very wealthy CEO and owner is Denise Coates, daughter of the founder John Coates, who owned a chain of bookmakers before starting bet365.com in 2001.

The Coates family are owners of the football club Stoke City and are also known for their charity work in the UK. Bet365 CEO Denise Coates was awarded a CBE in 2012 for her services to the community and business. For more information about the CEO and bet365's history, check out the Guardian Profile of Denise Coates.

Bet365 Casino Compared

To get the full lowdown on bet365 Casino, let's see how it stacks up against its main online casino competitors…

Bet365 Casino Vs Betway Casino

bet365 Casino offers a comprehensive platform with over 1,000 games, including casino, sports betting, poker, and bingo. It’s renowned for its strong mobile app and seamless integration of various betting services, making it a one-stop shop for gamblers.

Betway Casino provides a slightly smaller game selection (500+), but it also offers sports betting, poker, and bingo. It’s known for its clean design, fast payouts, and lower wagering requirements (30x).

Feature bet365 Casino Betway Casino
Wagering Requirements 50x 30x
Game Selection 1,000+ 500+
Sports Betting Yes Yes
Unique Features Broad betting options, Strong mobile app Faster payouts, Lower wagering

Verdict: Choose bet365 for more variety and an all-in-one platform. Opt for Betway Casino for faster payouts and lower wagering.

Bet365 Casino Vs Ladbrokes Casino

bet365 Casino offers a broad gaming experience with over 1,000 games, integrated sports betting, poker, and bingo. Its mobile app is highly rated, and it's known for a wide variety of betting options, though with higher wagering requirements (50x).

Ladbrokes Casino provides a similar range of services, including sports betting and casino games, but has a more extensive focus on sports betting promotions and betting shops. It has slightly lower wagering requirements (40x) and offers a more traditional brand experience.

Feature bet365 Casino Ladbrokes Casino
Wagering Requirements 50x 40x
Game Selection 1,000+ 600+
Sports Betting Yes Yes
Unique Features Strong mobile app, Broad variety Betting shops, Sports promotions

Verdict: Choose bet365 for a larger game selection and modern mobile experience. Opt for Ladbrokes Casino if you prefer a traditional brand with in-store betting options.

Bet365 Casino Vs Betfair Casino

bet365 Casino is known for its comprehensive platform with over 1,000 games, including sports betting, poker, and bingo. It has a highly-rated mobile app and higher wagering requirements (50x), making it ideal for players who want a wide range of betting options in one place.

Betfair Casino offers a similar all-around experience but stands out with its exchange betting platform. It provides sports betting, casino games, and poker, with slightly lower wagering requirements (40x).

Feature bet365 Casino Betfair Casino
Wagering Requirements 50x 40x
Game Selection 1,000+ 500+
Sports Betting Yes Yes
Unique Features Strong mobile app, Broad variety Exchange betting, Lower wagering

Verdict: Choose bet365 for a larger game selection and mobile experience. Opt for Betfair Casino for exchange betting and lower wagering requirements.

Bet365 User Reviews

bet365 Casino generally receives positive feedback for its wide range of games, particularly its slots and live dealer options. The platform's usability is praised, with both desktop and mobile users finding the interface easy to navigate. Additionally, fast payouts and a reliable banking system are highlighted by many players.

However, common complaints include the account verification process, which some players find slow and frustrating. Customer service also receives mixed feedback, with several users reporting delays in response times or unhelpful support when resolving issues. Bonus terms are another area of concern for some players, particularly regarding unclear conditions and wagering requirements.

Complaint User Review Details
Slow Account Verification Delays and extra steps in verifying player accounts.
Unclear Bonus Terms Some players struggle with understanding the bonus conditions.
Inconsistent Customer Support Reports of slow or unhelpful responses to issues.
Occasional Withdrawal Delays A few users experienced longer-than-expected payout times.

Bet365 Casino Verdict

Bet365 Casino offers an extensive platform with over 1,000 games, including sports betting, poker, and bingo, making it a solid choice for players who enjoy multiple types of gambling. The mobile experience is seamless, and payment options are flexible, though the verification process can cause delays for some users. Bonus offerings are competitive but come with higher wagering requirements than some competitors. Overall, Bet365 is best suited for players who prioritise a reliable platform with diverse betting options.

icon of questionIcon

Bet365 Casino FAQ

The withdrawal time varies depending on which payment method you use. For debit cards, you’ll get your funds in 1-3 days. With PayPal, Paysafecard and instant bank transfers, you will only have to wait up to 24 hours. Not bad!

Bet365 is regulated and licenced by the United Kingdom Gambling Commission under account number 55419. If you have a complaint about the platform, you can always contact the UKGC and one of its gambling experts will provide you with advice on how to resolve the matter.

Yes, it’s perfectly legal to play online at Bet365 Casino from within the UK. The only requirements are that you are at least 18 years of age and that you can upload a copy of your passport or driving licence to verify your identity when you register at the online casino.

Bet365 Casino is owned and operated by Hillside (Gibraltar) Ltd. This company is located in the British Overseas Territory of Gibraltar. The shareholders in the company are the Coates family with multi-billionaire Denise Coates running the show as the current Bet365 CEO.

Yes. Bet365 has been tested by auditors like eCOGRA for the fairness of its games. In addition, Bet365 Casino is licenced and regulated by the United Kingdom Gambling Commission. And last but not least, the Bet365 site uses strong encryption throughout to help protect your data.

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Peter Wilson
Peter Wilson Editor-in-Chief
84 Articles 27 Reviews

Peter is our Editor-in-Chief at Gamblingauthority. He has more than eigth years of experience from the iGaming industry and is a valuable resource for everything related to online casinos.

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Last updated: 9 November 2024