Luckstars Casino
3.8
/ 5
First deposit bonus
500 Free spins

Luckstars Casino Review

Peter Wilson
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Start your journey with Luckstars Casino, which is packed with excellent bonuses and plenty of gaming options. In fact, you can play over 1,500 titles including popular slots, jackpots, bingo, table games and even live dealer games.

Founded in 2020, and owned and operated by Jumpman Gaming Limited, Luckstars Casino UK holds a prestigious UKGC licence and offers players a varied amount of banking options.

In this Luckstars review, we analyse the platform and give you expert information on all aspects. We cover banking options, game selection, licences, mobile gaming and more. Let’s begin!

Pros
  • 1500+ games to play
  • Exclusive loot chest rewards
  • Great loyalty programme
  • Top-notch live dealer games
  • Ongoing promotions
Cons
  • High wagering requirements
  • No mobile app
  • Limited banking options

Luckstars Casino Bonus Code & Bonuses

New players only, £10 min fund, 65x bonus wagering requirements, max bonus conversion to real funds equal to... Read more

1. deposit bonus500 Free spins
Minimum deposit£10
Wageringnullx (Cash bonus)
Wagering65x (Free spins)
Bonus last updated: 05/12/2024

Quick Glance & Details

General information

Website in English
Tax free
Loyalty program
Live chat support
Phone support
App available
Email support
Emailsupport@luckstarscasino.com
Established2021
LicenceUKGC
Minimum deposit10 £
Minimum withdrawal-
Withdrawal limit-

Types of games

Slots
Live casino
Poker
Blackjack
Roulette
Baccarat
Craps
Bingo
Keno
Betting
Esport
Lotto
Scratchcards

Payment providers

Neteller Neteller
Paypal Paypal
Paysafecard Paysafecard
Skrill Skrill
Pay via Phone Pay via Phone

Game developers

1x2Gaming 1x2Gaming
Elk Studios Elk Studios
Microgaming Microgaming
Playson Playson
Playtech Playtech
Pragmatic Play Pragmatic Play
Quickspin Quickspin
Red Tiger Red Tiger
Big Time Gaming Big Time Gaming
Blueprint Gaming Blueprint Gaming

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Luckstars Casino Overview

At an initial glance, you can see by the layout and user interface that Luckstars Casino UK is part of the Jumpman Gaming Limited portfolio. The design is simple, with three options in the top navigation bar: trophies, all games and promotions.

The homepage's featured image first catches your attention, showcasing the welcome bonus. Directly underneath, you can see featured slots on the platform, such as Eye of Horus, Bounty Raid, and Gold Rush Express.

Nevertheless, if you want more information about the operator, scroll to the bottom of the page. There, you can click links on everything from help to responsible gambling.

Watch out for special deals and free spins on 1,500+ games

Luckstars Casino Welcome Bonus Offer

When you sign up for an account, you can claim the Luckstars Casino welcome bonus offer. It’s an unconventional offer as there is an element of luck in what you can win. When you deposit at least £20, you’ll get access to the “loot chest”, where you can win many prizes, from free spins to Amazon vouchers.

The stated prize in the featured image is that you can win up to 500 free spins on the Starburst slot. However, there are free spins up for grabs on a whole host of slots which Luckstars Casino UK specifies.

Remember that there is no guarantee you’ll win a prize in the loot chest. In addition, if you are lucky and win a matched bonus, you can only use it on slots and scratchcards.

The main lobby of Luckstars Casino offers new UK players up to 500 free spins on Starburst

How to Sign Up & Claim Your Welcome Bonus

  1. Press the green “Join Now” button in the top right corner
  2. Input your personal and contact information such as email, phone etc.
  3. Verify your account by uploading a copy of your passport, driving licence or ID card
  4. Make a minimum deposit of £20
  5. You’ll gain access to the loot chest to win a reward

Luckstars Casino Wagering Requirements

Before you claim the welcome offer, always read the terms and conditions. Fortunately, it can be found at the bottom of the homepage and stipulates all the terms of the welcome offer. One aspect of this is the wagering requirements which mean how many times you must play through the bonus credits until you can make a withdrawal.

For the Luckstars Casino welcome bonus, the wagering requirements are 65x, much higher than the industry average of 35x. To give you an idea, if you deposit £20, you must make £1300s worth of wagers to be able to cash out. One more thing to take into account is that the maximum amount you can withdraw in real money is £250.

Luckstars Welcome Bonus Terms

Additional Bonus Offers & Promotions

For slot lovers, the Winner Winner Chicken Dinner promotion rewards players with the biggest single spin over the month. If you are lucky, the benefits will double because you’ll be sent a £50 Just Eat voucher to your email. If you win, you’ll be contacted within 7 days of the previous month's ending.

Luckstars Casino Promotions and Loyalty Rewards

The loyalty programme at Luckstars Casino UK is called Trophies. It’s a level-based system where you complete fun challenges and unlock levels. On each level, you’ll get free spins, and on every fifth level, you’ll get access to the loot chest. If you progress to the 200th level, then you’ll be in for a treat, as you’ll win a free Amazon voucher and a massive 20,000 free spins along the way.

How is the Game Selection at Luckstars Casino?

The games lobby at Luckstars Casino is packed with games, with 1,500+ to choose from. These comprise online slots, jackpots, bingo rooms, scratchcards and table games. What’s more, you can also take advantage of 50+ live dealer games.

When you pick the “all games” tab in the top navigation bar, you can filter by gaming type, A - Z or what’s popular or new. However, if you have a particular game in mind, you can use the search box to find it almost instantly.

What Game Developers Does Luckstars Casino have?

We found 50+ game developers supplying the website before we made this Luckstars review. Our experts are pleased with this number, as there is a great mix of quantity and quality. In fact, top brands supply the platform such as Pragmatic Play, Microgaming and NetEnt, and so do smaller studios such as Ainsworth.

Nonetheless, if you prefer live dealer games, you’ll be pleased to hear that many of the titles are provided by Evolution Gaming. You can enjoy classic table games or a game show, with each one hosted by a friendly dealer and live-streamed from an authentic studio.

Luckstars Slots Overview

Online slots are the biggest game type on the Luckstars Casino website. In total, there are 1200+ slots to play, including video slots, Megaways, sticky wilds and cluster pays. Moreover, you can play the most popular slots in the UK such as Starburst and Big Bass Bonanza.

New games are added every week so the gaming catalogue is always fresh. In addition, on many slots, you’re able to play demo versions first. And if a particular theme is what you enjoy, then you can play everything from Egyptian slots to Irish ones.

Jackpot Slots Overview

For those of you looking to win huge amounts of cash, then select the jackpot tab in the gaming navigation bar. On the page, you can choose from 60+ progressive jackpot titles including popular games in the UK such as Temple of Iris and Piggy Payout.

All the games are conveniently organised into a grid format, and on many of the jackpots, the grand prize is six figures. Unfortunately, we could not find any Drop & Wins titles before writing this Luckstars review,  but we feel there are plenty of progressive jackpots to keep you entertained.

Table Games Overview

The table games section of the Luckstars Casino website is full of RNG and live versions. However, when it comes to RNG table games, there are just over 30, comprising online roulette, blackjack, video poker and other card games such as Solitaire.

All the classic variants are on offer, and popular titles in the UK are available to play on the platform. We’re talking about 10p Roulette and 20p Roulette as well as common card games such as Vegas Downtown Blackjack and All Aces Poker.

Live Casino Overview

For a real authentic experience, click the table games tab in the gaming navigation bar. You can play all the live classic casino games from baccarat and roulette to poker and blackjack. What’s more, each game is shot in HD, and hosted by a friendly dealer. It feels as if you’re at a real-life casino.

However, if you want to try something different then you can enjoy game shows such as Mega Wheel or Sweet Bonanza Candyland. Yet, if simplicity is what you’re looking for, live baccarat, coin flip and Football Studio are all available to play.

Banking & Payment Options at Luckstars Casino

We found seven payment options accepted on the platform whilst making this Luckstars review. Locating the banking options is simple, just click FAQs in the footer of the site and scroll down to deposits.

The seven payment methods comprise debit cards, such as Visa and Mastercard, PayPal and Pay By Mobile. In addition, you can transact using e-wallets namely Paysafecard, Skrill and Neteller.

You’re able to have a maximum of three payment methods registered at any given time. Moreover, any banking option you use must carry your name. If not, your Luckstars Casino may be closed because of fraud.

Luckstars Deposits, Withdrawals & Payout Speed

With all seven payment methods, you’re able to make deposits in pounds sterling. Also, you will not be charged any processing fees except with Pay By Mobile which is 15%. All deposits are instant, and to qualify for the welcome bonus you must deposit at least £20.

When it comes to withdrawals, only five options are accepted. This is because it is not possible with Paysafecard or Pay By Mobile. When you make a withdrawal, the Luckstars Casino will take 72 hours to process the funds and from there, the speed it takes depends on the payment method.

The fastest way to get your money is via PayPal and e-wallets because it’ll only take a further 0 - 2 days. If you withdraw via debit card, expect to wait a further 1 - 5 banking days.

KYC Process & Documents

Customer Support at Luckstars Casino

We tested the customer support for ourselves before writing our Luckstars review and were impressed. Unfortunately, the only option is to send an email to support@luckstarscasino.com. It may take up to 48 hours for a response, but the team is well-trained to deal with any questions you may have.

Therefore, there is no live chat function or social media customer support. Also, one thing to remember is to be patient, do not send multiple emails about the same issue. If you do, the process will take much longer.

Luckstars Casino Mobile Compatibility

If you prefer playing casino games on the sofa or even on your commute, it’s possible to play Luckstars Casino games on mobile devices. Just input the URL into any mobile browser and you’re good to go!

All 1,500+ games available on the website are at your disposal when you play on a smartphone or tablet. In addition, each game is optimised to your screen size and will never lag or buffer. If you get a call whilst playing, all games are instantly paused and you pick up where you left off after you hang up.

Furthermore, when you play in a mobile browser, you're able to claim promotions, make deposits and even request withdrawals. Also, if you want to register on a smartphone, you can even upload all the relevant documents from your device.

Player Safety & Responsible Gambling

Before you start playing at Luckstars Casino, take a look at the responsible gambling page. It can be found in the footer of the website, and it’s packed with helpful information to stay in control of your gambling. In addition, if you need further support, links are provided to third parties such as Gamblers Anonymous.

When you register for a Luckstars Casino UK account, you also have plenty of safer gambling tools to use. You’ll be able to set daily, weekly and monthly deposit limits and request reality checks to track your spending over time. Additionally, you can take cooling-off periods and even self-exclude all from your account.

Licenses & Security

When you play on the Luckstars Casino website, all your personal and financial data is secure and protected. This is because the platform utilises state-of-the-art TLS encryption, which keeps data out of the hands of hackers.

Furthermore, everything is legitimate and above board at Luckstars Casino. The platform is licenced and regulated by the United Kingdom Gambling Commission (UKGC) under account number 39175. Why does this matter? If you have a problem, such as not receiving your winnings, you can contact the UKGC to open a case.

Luckstars Company Information

Which Company Owns Luckstars Casino?

Luckstars Casino is part of the impressive Jumpman Gaming Limited portfolio. The company is based in Alderney and provides white-label solutions to online casinos. In addition, Jumpman Gaming Limited also owns dozens of well-known online casinos.

To give you an idea, Jumpman Gaming owns and operates tons of slots websites, bingo rooms and online casinos. For example, the company owns Easy Slots, Space Wins and Play Sunny.

Luckstars Casino Compared

Wondering how Luckstars Casino compares with other UK brands? Let's see how it fares against the competition…

Luckstars Casino Vs JeffBet Casino

Luckstars Casino offers over 600 games with a fun, vibrant theme and sports betting integration. It features regular promotions but has higher wagering requirements (50x), similar to JeffBet.

JeffBet Casino also offers 600+ games, including sports betting, but with a more streamlined design and frequent promotions. Its wagering requirements (50x) match Luckstars, making the decision boil down to personal preference.

Feature Luckstars Casino JeffBet Casino
Wagering Requirements 50x 50x
Game Selection 600+ 600+
Sports Betting Yes Yes
Unique Features Fun theme, Regular promotions Streamlined design, Frequent promotions

Verdict: Choose Luckstars for a playful theme and regular promotions. Opt for JeffBet Casino for a more straightforward platform with frequent offers.

Luckstars Casino Vs Yako Casino

Luckstars Casino offers a vibrant and playful theme, with 600+ games, including sports betting. It features regular promotions but has higher wagering requirements (50x).

Yako Casino provides a more straightforward, personalised experience with over 1,000 games but does not include sports betting. It has similar wagering requirements (35x), making it ideal for players seeking more game variety and a simple interface.

Feature Luckstars Casino Yako Casino
Wagering Requirements 50x 35x
Game Selection 600+ 1,000+
Sports Betting Yes No
Unique Features Fun theme, Regular promotions Simple, Personalised design

Verdict: Choose Luckstars for sports betting and a vibrant theme. Opt for Yako Casino for more game variety and a straightforward experience.

Luckstars Casino Vs 21 Casino

Luckstars Casino offers 600+ games, including sports betting, with a fun and vibrant theme. It features regular promotions but has higher wagering requirements (50x), catering to players looking for a playful platform with betting variety.

21 Casino delivers a premium casino experience with a larger game selection (1,500+), focusing on slots and live dealer games. It has lower wagering requirements (35x), making it ideal for those seeking a high-quality, casino-only platform.

Feature Luckstars Casino 21 Casino
Wagering Requirements 50x 35x
Game Selection 600+ 1,500+
Sports Betting Yes No
Unique Features Fun theme, Regular promotions Premium design, Large library

Verdict: Choose Luckstars for a playful theme and sports betting. Opt for 21 Casino for a premium, casino-focused experience with lower wagering.

Luckstars User Reviews

Luckstars Casino generally receives mixed feedback from players. Many users appreciate the wide variety of games available, especially the slots and live dealer options. The platform's mobile experience is also praised for its smooth performance.

On the downside, common complaints focus on slow withdrawal processes and issues with customer support. Some users report delays in receiving their payouts, while others mention long response times or unhelpful responses from support staff. Bonus terms and conditions also raise concerns, with some players finding them restrictive or unclear.

Complaint User Review Details
Slow Withdrawals Players report delays in receiving payouts.
Unclear Bonus Terms Users find the bonus conditions difficult to understand.
Customer Support Issues Slow or unhelpful responses to player queries.
Verification Delays Additional verification steps delay withdrawals.

Luckstars Casino Verdict

Luckstars Casino delivers a vibrant gaming experience with over 1,500 games, including slots, jackpots, and live casino. The standout feature is the "loot chest" welcome bonus, offering up to 500 free spins. However, the 65x wagering requirement is significantly higher than the industry average, making it tough to cash out. Limited payment options and a lack of live chat for customer support are drawbacks. Overall, Luckstars is a good choice for casual players, but improvements in wagering terms and support are needed.

Luckstars Casino FAQ

All withdrawals are subject to a 72-hour processing period. From there, the quickest way to get your winning is via PayPal and e-wallets, as you’ll only have to wait a further 0 - 2 days. If you withdraw to a debit card expect to get your money in an extra 1 - 5 days.

Luckstars Casino is regulated and licenced by the United Kingdom Gambling Commission (UKGC) under account number 39175. This protects you against the online casino because if you ever have a problem you can complain to the UKGC directly.

Yes, it’s legal to play at Luckstars Casino as long as you are at least 18 years old. When you open an account, you’re required to upload a copy of your passport, driving licence or ID card to verify your age.

Luckstars Casino is owned and operated by Jumpman Gaming Limited, a company based in Alderney in the Channel Islands. Jumpan has built an impressive portfolio of online casinos over the years and owns big names such as Viking Bingo, Pirate Slots and 123 Spins.

Yes, because the website is licenced and regulated by the United Kingdom Gambling Commission. Also, the platform is secure because it uses state-of-the-art SSL encryption technology.

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Peter Wilson
Peter Wilson Editor-in-Chief
89 Articles 27 Reviews

Peter is our Editor-in-Chief at Gamblingauthority. He has more than eigth years of experience from the iGaming industry and is a valuable resource for everything related to online casinos.

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Last updated: 21 December 2024