21LuckyBet Casino
3.8
/ 5
First deposit bonus
100% up to £200 +
20 Free spins

21 Lucky Bet Casino Review

Peter Wilson
Author:
Fact checker:
Last updated:

21Luckybet Casino is a player’s dream, starting with a top welcome bonus and ongoing promotions all year round. What’s more, all players join the loyalty programme, where you can unlock free bets and free spins.

With 1000+ games to play, including online slots, jackpots, table games and live dealer games, you’re spoilt for choice. And, if you enjoy betting on sports, you can access the sportsbook with just one 21Luckybet UK account.

In our 21Luckybet review, we provide a full lowdown of everything the site has to offer. We analyse the mobile options, payment methods, game selection and more. Let’s dive in!

Pros
  • 1000+ games to choose from
  • Casino and sportsbook
  • Plenty of accepted banking options
  • UKGC licence
  • 24/7 customer support
Cons
  • No iOS or Android app
  • High wagering requirements for bonuses
  • Limited RNG table games

21 Lucky Bet Casino Bonus Code & Bonuses

New Players Only. Wager from real balance first. 50X wager the bonus. Contribution varies per game. selected... Read more

1. deposit bonus100% up to £200 + 20 Free spins
Minimum deposit£10
Wagering50x (B)
Wagering50x (Free spins)
Bonus last updated: 11/12/2024

Quick Glance & Details

General information

Website in English
Tax free
Loyalty program
Live chat support
Phone support
App available
Email support
Emailcustomersupport@instantgamesupport.com
Established2022
LicenceUKGC
Minimum deposit10 £
Minimum withdrawal-
Withdrawal limit6000 £

Types of games

Slots
Live casino
Poker
Blackjack
Roulette
Baccarat
Craps
Bingo
Keno
Betting
Esport
Lotto
Scratchcards

Payment providers

Bank Transfer Bank Transfer
Mastercard Mastercard
Neteller Neteller
Paysafecard Paysafecard
Payz Payz
Skrill Skrill
Trustly Trustly
Visa Visa
AstroPay Card AstroPay Card
MuchBetter MuchBetter

Game developers

1x2Gaming 1x2Gaming
Elk Studios Elk Studios
Evolution Gaming Evolution Gaming
Microgaming Microgaming
NetEnt NetEnt
Nolimit City Nolimit City
Play'n Go Play'n Go
Playtech Playtech
Pragmatic Play Pragmatic Play
Quickspin Quickspin

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21LuckyBet Casino Overview

The layout of 21LuckyBet Casino is minimal but, at the same time, easy to navigate. At the top of the page, you can choose between the casino or sportsbook. If you need further information about the platform, click on the icons on the left, which include help, promotions, and rewards programmes.

Nevertheless, at an initial glance, the first thing that will get your attention is the featured image. It briefly covers the welcome bonus and allows you to press the button to register on the site.

When you scroll down the page, all the games will appear, starting with new ones and leading into all gaming types. Finally, head to the website's footer if you require more information. There, you can click on links to everything from responsible gambling to slot game payouts.

Modern design casino with relatively easy access to popular games and features!

21LuckyBet Casino Welcome Bonus Offer

Registering and verifying your account will make you eligible for the welcome bonus. It consists of a 100% matched bonus of up to £200 plus 20 free spins on Book of Dead.

To claim the promotion, open an account, upload your identification and proof of address documents and make a minimum deposit of £20. The bonus credits and free spins will be applied to your account from there. Therefore, you do not need to input a 21LuckyBet Casino bonus code like other promotions you can claim on the site.

There are some things to take into account before claiming. First, any deposits with Skrill or Neteller do not qualify for the deal, and second, once you’ve claimed the bonus, you have seven days to use it.

Within the main lobby of 21LuckyBet Casino, we can see that UK players can nab a 100% up to £200 welcome bonus including free spins for Book of Dead

How to Sign Up & Claim Your Welcome Bonus

  1. Click the blue “JOIN NOW” button in the top right corner of the site
  2. Input your personal and financial information such as name, phone, email etc.
  3. Verify your account by uploading your identification and proof of address documents
  4. Make a minimum deposit of £20
  5. The matched bonus and free spins will be applied to your account

21LuckyBet Wagering Requirements

Before you claim the welcome bonus offer, make sure to read the terms and conditions thoroughly. One crucial factor is the wagering requirements, which mean how many times you must play through the bonus credits until you can withdraw.

At most online casinos, the wagering requirements are 35x, however, with 21LuckyBet Casino’s welcome offer, it’s 50x. Let's put this in context. If you were to deposit £20, you need to make thousands in qualifying bets. You can win or lose on these wagers it’s just that the 50x number must be hit first before cashing out.

One more thing to take into account is that not all games contribute towards the matched bonus. Therefore, make sure to read the terms. Yet, to give you an idea, the majority of slot games count, and so do table games and live dealer titles.

21LuckyBet Welcome Bonus Terms

Additional Bonus Offers & Promotions

Every Friday just input the 21LuckyBet Casino bonus code: FPB and you’ll get 5 extra points for each mission you complete in the rewards program. To claim, just make a minimum deposit of £10 any time on a Friday. In the next section, we will briefly cover the reward programme, showing you why accumulating more points is important.

21LuckyBet Casino Promotions and Loyalty Rewards

The rewards programme at 21LuckyBet UK is points-based, and the more points you get, the better the prizes you can claim. Just complete fun missions in your account to progress levels. What’s more, on each level you’ll be rewarded with free spins or free bets. With the points you accumulate, you can exchange them for prizes in the rewards store, such as free spins.

How is the Game Selection at 21LuckyBet Casino?

You can play a whopping 1,000+ casino games on the 21LuckyBet website. Choose from popular online slots, jackpots, Slingo, table games, bingo and scratchcards. Yet, if you want the thrill of a real-life casino, then the live casino section is at your disposal.

If casino games are not your cup of tea, then you can also take advantage of the 21LuckyBet Casino sportsbook. You’re able to bet on 30+ sports including football, horse racing and cricket. Moreover, you can even claim a welcome bonus on the sportsbook and place bets on events that are in play.

What Game Developers does 21LuckyBet Casino have?

With our research for this 21 Lucky Bet review, we found 50+ game developers that supply the platform. You’re able to play games from established brands such as NetEnet, Red Tiger and Microgaming, but can also try games provided by independent studios like FaZi.

In each game, the software developer is clearly stated. Yet, if you want to pick a particular game developer, then you can pick the “provider” tab in the gaming navigation bar. Just select your preferred brand and all the games will show on the homepage.

21LuckyBet Slots Overview

The slots catalogue of 21LuckyBet UK is huge with 750+ titles to choose from. If popular slots are what you prefer, then Cleopatra, Rise of Olympus and Rainbow Riches are available on the site. The cherry on the cake is that you can play the demo versions first, which is great for learning the rules.

Yet, there is so much variety of slots to try. You’re able to play everything from Megaways and video slots to cluster pays and sticky pays. Moreover, if you prefer a particular theme there is so much choice from animals and Egypt to Irish and sports slots.

Jackpot Slots Overview

If you are looking to win big from one spin, then select the “jackpots” tab in the gaming navigation bar. In total, there are 75+ jackpot games to play, supplied by big names such as Red Tiger, Eyecon and Play n’ GO.

On the majority of jackpots the grand prize is six figures, but if you want to play contests, have a go at Drop & Wins titles. Every month, there is £2m up for grabs and all you need to do is collect points and climb the leaderboard.

Table Games Overview

When you select the “casino” tab, there are 30+ RNG games to play including roulette, baccarat, blackjack and video poker. On many of the titles such as 20p Roulette, you can choose demo versions to play, which is ideal for testing strategies.

All the classic variants are available to play, but so are unique ones. For example, if roulette is your game, you can play American and European Roulette. Yet, you can also play Space Invaders Roulette or 100/1 Roulette for something different.

21LuckyBet Live Casino Overview

With 60+ live games to play, including classic titles such as baccarat, blackjack, and roulette, what will you play first? Many of the games are supplied by Evolution Gaming, a company that does a superb job of bringing an authentic experience to the comfort of your own home.

If you want to try something new and interactive then try a game show. Stakes start from as little as 10p a game, and you’re able to interact with other players and the dealer via the chat box. The most popular titles on the platform are Dream Catcher and Spin A Win.

Banking & Payment Options at 21LuckyBet Casino

We found 12 accepted payment options before we wrote this 21LuckyBet review. Finding the banking options is easy, everything is located in the footer of the site in the “deposits” link.

The accepted payment options include debit cards namely Visa and Mastercard, PayPal, Apple Pay and Pay By Mobile. Furthermore, you can also transact using e-wallets such as Neteller, Skrill, Neosurf, MuchBetter, Paysafecard and Payz.

Notably, with Pay By Mobile and Paysafecard, it’s not possible to make a withdrawal. In addition, when you go to make a withdrawal, always select the payment method you deposited with. This way, you will not be asked for any proof of wealth documents and the process will be much smoother.

Deposits, Withdrawals & Payout Speed

With all deposits, you’re able to transact in pounds sterling and you will also not be charged a processing fee. The minimum deposit amount on debit cards, Apple Pay, PayPal, Pay By Mobile and Trustly is £10, whereas with e-wallets it’s £20.

However, do remember to claim the 21LuckyBet Casino welcome offer, you must make a minimum deposit of £20 with Skrill and Neteller excluded from the deal.

When it comes to withdrawals, you will not be charged any fees, but the time it takes to get your winnings varies. One thing to take into account is that on all payment methods, it will take 1 day to process the funds.

From there, the quickest way to get your money is via Skrill and Neteller as it will only take 1 extra day. If you prefer Trustly, Neosurf, MuchBetter or ecoPayz, you’ll get your funds in an extra 3 days. Finally, with Apple Pay, PayPal and debit cards, expect to get your funds in a further 3 - 7 working days.

KYC Process & Documents

Customer Support at 21LuckyBet Casino

If you need further information about the platform, the first point of call should be the FAQs page. It can be found in the footer of the website and you’re able to read helpful information on everything from deposits and withdrawals to bonus policy and safer gambling tools.

Nevertheless, if you need to contact the team, there are two options; 24/7 live chat or email. We tested both channels before we wrote this 21LuckyBet review and the speed and quality of the response were very good.

For small queries, use the 24/7 live chat which can be found in the bottom right corner of the screen. You’ll be connected to an agent in minutes and he/she will answer any questions professionally.

However, if you have a complaint or wish to contact management, then it’s advisable to send an email. You’ll get a response in 48 hours, and the team is well-trained to deal with any issues you may have.

21LuckyBet Casino Mobile Compatibility

Unfortunately, there is no native app for iOS or Android devices. Nonetheless, that doesn't mean you cannot play 21LuckyBet Casino games on the go. Just input the URL into a mobile browser such as Chrome or Firefox, and you’ll be playing in no time.

All 1000+ games are available to play in a mobile browser. What’s more, all online slots and RNG games never lag, whilst live games do not buffer. In addition, every game is optimised to your screen size and is streamed in HD graphics.

Furthermore, when you play on a mobile browser all functions of the website are available. Thus, you can make deposits, request withdrawals and even claim promotions. If you ever have an issue, you’re able to contact the 24/7 live chat at any time.

Player Safety & Responsible Gambling

Responsible gambling is a subject taken very seriously at 21LuckyBet UK. In fact, you’re able to visit the dedicated page, which can be found in the footer of the website. On it, you can take surveys and read helpful information to keep in control of your gambling habits.

In addition, when you sign up for an account, there are a whole host of safer gambling tools you can use. You’re able to set deposit limits, net loss limits and even session limits. Moreover, you can request reality checks, take cooling-off periods and self-exclude all from your account.

Licenses & Security

When you input your personal or financial information on the website everything is safe. This is because the platform uses state-of-the-art TLS encryption technology. Therefore, you can enjoy playing games without the worry that your data is compromised.

All UK players are protected when they play on the 21LuckyBet Casino website because it’s properly licenced and regulated. The licence is granted by the United Kingdom Gambling Commission (UKGC) under account number 39335. If you run into any problems whilst playing on the site, you can contact the UKGC to lodge a formal complaint at any time.

21LuckyBet Casino Compared

Wondering how 21LuckyBet compares to similar online casinos? Let's check out the main competition in the following head-to-head sections…

21LuckyBet Casino Vs BetWay Casino

21LuckyBet Casino offers a broad selection of slots, table games, and live casino options, with competitive wagering requirements (35x). It's ideal for players looking for variety and decent promotions in a straightforward gaming environment.

Betway Casino is a well-established platform with a wide range of services, including sports betting and poker, and a strong reputation. It features a slightly larger game library and lower wagering requirements (30x), making it suitable for players who want an all-in-one gambling experience.

Feature 21LuckyBet Casino Betway Casino
Wagering Requirements 35x 30x
Game Selection 1,000+ 500+
Sports Betting No Yes
Specialisation Slots, Live Casino Comprehensive platform
Unique Features Variety of games, Promotions Sports betting, Poker, Live casino

Verdict: Choose 21LuckyBet for a variety-focused experience with decent promotions. Opt for Betway Casino for a more comprehensive platform with sports betting and lower wagering requirements.

21LuckyBet Casino Vs Playluck Casino

21LuckyBet Casino offers a wide selection of slots, table games, and live casino options with competitive wagering requirements (35x). It's ideal for players who enjoy varied and straightforward gaming experiences with decent promotions.

Playluck Casino also offers a broad selection of games (1,000+), including live casino, but stands out with its focus on player satisfaction, offering lower wagering requirements (35x) and a polished, user-friendly interface. It's well-suited for players who appreciate ease of use and generous bonuses.

Feature 21LuckyBet Casino Playluck Casino
Wagering Requirements 35x 35x
Game Selection 1,000+ 1,000+
User Experience Straightforward, Varied User-friendly, Polished
Unique Features Decent promotions, Variety Generous bonuses, Ease of use

Verdict: Choose 21LuckyBet for variety and promotions. Opt for Playluck Casino for a polished experience and generous bonuses.

21LuckyBet Casino Vs Playzee Casino

21LuckyBet Casino offers a wide range of slots, table games, and live casino options with competitive wagering requirements (35x). It’s ideal for players who enjoy a variety of gaming options and straightforward promotions.

Playzee Casino features a more extensive game library (1,000+), focusing on slots and live dealer games with lower wagering requirements (35x). It stands out for its creative and engaging bonus system, which includes daily promotions tailored to different player preferences.

Feature 21LuckyBet Casino Playzee Casino
Wagering Requirements 35x 35x
Game Selection 1,000+ 1,000+
Bonus System Standard promotions Creative, daily promotions
Unique Features Variety of games, Straightforward offers Engaging bonuses, Lower wagering

Verdict: Choose 21LuckyBet for a diverse game selection and straightforward promotions. Opt for Playzee Casino for creative bonuses and a more engaging casino experience.

21LuckyBet User Reviews

21LuckyBet has received mixed feedback from users. While some players appreciate the game variety, there are frequent complaints.

Many users report delays in withdrawal processing. These delays often stretch from several days to weeks, frustrating those waiting for their funds. Verification processes seem cumbersome, with players needing to submit documents multiple times before withdrawals are approved.

Customer service is another area of concern. Responses are slow, and there is no live chat, making it harder for users to get quick assistance.

Some users also mention confusing bonus terms. Wagering requirements are often higher than expected, and winnings from bonuses can be capped at a low maximum, reducing their value.

Here’s a summary of the most common complaints about 21LuckyBet:

Complaint User Review Details
Withdrawal Delays Lengthy processing times, repeated verification, pending transactions.
Unhelpful Customer Service Slow responses, lack of live chat, unhelpful email support.
Bonus Terms High wagering requirements, capped winnings on bonus promotions.

21 Lucky Bet Casino Verdict

21LuckyBet offers a strong variety of games with over 1,000 titles, including slots, table games, and live dealer options. Its welcome bonus and loyalty programme stand out, but high wagering requirements and limited RNG table games may deter some players. The lack of a dedicated app is offset by its smooth mobile browser experience. Although customer support is available 24/7, there are user complaints about slow response times and withdrawal delays. Overall, LuckyBet 21 is a decent platform for those seeking variety and ongoing promotions.

21Luckybet Casino FAQ

On all withdrawals, there is a 1 day processing time. From there, the fastest way to get your money is with Skrill and Neteller as it’ll only take 1 extra day. If you prefer Trustly or other e-wallets you’ll have to wait a further 3 days and with debit cards, PayPal and Apple Pay, an extra 3 - 7 days.

21Luckybet Casino is licenced and regulated by the United Kingdom Gambling Commission (UKGC). The account number is 39335 and if you experience any issues whilst playing, you can contact the UKGC to make a complaint.

Yes, you must be at least 18 years old to play though. When you sign up, you must upload a copy of your passport, driving licence or ID card to verify your age and identity.

21Luckybet Casino is owned and operated by ProgressPlay Limited, a company that specialises in white-label solutions in the gambling industry. However, the company also owns other well-known online casinos such as Quid Slots and Dazzle Casino.

Yes, because the website uses SSL encryption technology that keeps your personal and financial data safe. In addition, all UK players are protected because the website is licenced and regulated by the United Kingdom Gambling Commission (UKGC).

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Peter Wilson
Peter Wilson Editor-in-Chief
91 Articles 27 Reviews

Peter is our Editor-in-Chief at Gamblingauthority. He has more than eigth years of experience from the iGaming industry and is a valuable resource for everything related to online casinos.

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Last updated: 21 December 2024