Playgrand Casino Review

PlayGrand Casino Overview

At first glance, PlayGrand Casino has a modern, easy-to-use interface packed with plenty of games. The first thing you’ll see is the featured image, which consists of the welcome package and the terms and conditions of the offer.

When you scroll further down the homepage, you can see more promotions on the site or just navigate to the most popular games. Below is all the essential information about the platform, such as responsible gambling, live chat and privacy policy.

The welcome bonus terms and conditions are at the bottom of the page. We will cover them in the next section of our PlayGrand Casino review.

PlayGrand Casino Welcome Bonus Offer

All UK players can claim the welcome bonus offer at PlayGrand Casino. It’s a 100% matched casino bonus of up to £100 plus 30 free spins on Reactoonz. To qualify, you must make a minimum deposit of £10 and opt-in for the promotion.

Once you’ve deposited, the bonus credits will be automatically applied to your account. From there, you have 30 days to use the bonus funds. Nevertheless, not all games contribute towards the matched bonus.

For example, Keno, scratchcards and most slots count 100%. However, table games account for 10%, video poker for 5%, and progressive jackpots do not contribute.

How to Sign Up & Claim Your Welcome Bonus

PlayGrand Wagering Requirements

The welcome package's terms and conditions are conveniently located at the bottom of the homepage. It’s essential to read them before you claim the promotion so you understand everything before you can withdraw.

One factor in the terms is the wagering requirements. This means how many times you must play through the bonus credits before you can cash out any money. For the welcome bonus, the wagering requirements are 35x, which is the industry standard.

For example, if you were to deposit £10, you are required to make £350s worth of bets, whether you win or lose on these wagers. In addition, the 30 free spins on Reactoonz do not have a maximum win or wagering requirements to meet. Therefore, any winnings will be credited to your PlayGrand Casino UK account.

PlayGrand Welcome Bonus Terms

• On the matched bonus, the wagering requirements are 35x
• The minimum deposit to qualify for the bonus is £10
• No wagering requirements on the 30 free spins part of the bonus
• Not all games contribute the same for the matched bonus
• Once claimed, you have 30 days to use the bonus credits

Additional Bonus Offers & Promotions

Only the welcome package appears when you click on the promotions tab in the top navigation bar. Two more options are safer gambling tools and the top games, but these are not additional bonuses. Thus, before we wrote this PlayGrand Casino review, we found no promotions for existing players, and there wasn't even a no-deposit bonus for new players. This is disappointing, but if new promotions are launched, we will be the first to inform you.

PlayGrand Casino Promotions and Loyalty Rewards

There is a reward programme for European players, but unfortunately, UK players are not accepted. The only promotion UK players can claim from our research is the welcome package, as there are no bonuses for existing players either. We will keep you in the loop if a rewards or VIP programme is ever launched. We have a dedicated guide for VIP casino bonuses if you're interested.

How is the Game Selection at PlayGrand Casino?

If a wide variety of games is what you’re looking for, then PlayGrand Casino is ideal. There are 2,000+ games to choose from, including top slots, jackpots, table games and even 70+ live dealer games.

You can also try Slingo, a fun hybrid of slots and bingo. Keno and scratchcards are available on the platform if you want to play instant-win games. Lastly, if you are looking for something different, live game shows are available, from Crazy Time to Snakes and Ladders Live.

What Game Developers Does PlayGrand Casino have?

With 2,000+ games available on the site, PlayGrand Casino UK is supplied by 50+ game developers. These include well-known brands such as Playtech, Blueprint Gaming, and NetEnt and bespoke software makers such as ELK Studios.

Evolution Gaming and Pragmatic Play supply the site's live casino section. Both do a superb job of bringing the thrill of a real-life casino to the comfort of your home. Each game is hosted by a friendly dealer, and stakes start from 10p, so everyone can play!

PlayGrand Slots Overview

With 1500+ slot games, you’re spoilt for choice at PlayGrand Casino. You can pick Megaways, Cluster Pays, Buy Features, Sticky Wilds or play a Classic.

What’s more, you can try the demo version on many slots first to understand the rules without losing any real money. And if you’re after popular slots in the UK, such as Book of Dead or Sweet Bonanza, select the “Top Games” tab in the navigation bar.

Jackpot Slots Overview

If you want to win big from one spin, head to the “Jackpot Slots” section in the top navigation bar. Take your pick from 150+ jackpot titles, including Wowpots, Jackpot Kings, Dream Drops and Mega Moolah games.

Many games have jackpots in the millions, and some require daily prize wins. The most popular jackpot slot titles at PlayGrand Casino are Irish Riches Megaways, Wolf Gold, and Slot Birds.

Table Games Overview

You can play all the classic table games on the PlayGrand Casino platform, from baccarat and blackjack to roulette and video poker. Over 40 RNG games are made by top names such as Playtech and Gamevy.

The popular 20p Roulette, as is Vegas Downtown Blackjack, is available to play. Yet, if you want to play something unique, you can play Space Invaders Roulette, where numbers are boosted randomly before every round.

Live Casino Overview

You can enjoy authentic casino games on the go or from the comfort of your own home. Whether you enjoy playing classic table games such as roulette, blackjack, or Sic Bo, all are available on the PlayGrand Casino UK website.

Yet, if you want to try something different, you can play Andar Bahar or Football Studio. If you want something interactive, choose from 10+ game shows, such as Monopoly Live or Megaball 100x.

Banking & Payment Options at PlayGrand Casino

We thoroughly researched the banking methods before we assembled our PlayGrand Casino review. Unfortunately, there is no dedicated payment page, so we contacted customer support.

There are nine payment methods for deposits and seven banking options for withdrawals. This is because with Paysafecard and Cash to Code, you cannot make a withdrawal. The methods for deposits and withdrawals include debit cards such as Visa, Mastercard and Maestro. In addition, you can use e-wallets such as Skrill, Neteller Neosurf and PayPal. And we certainly love PayPal online casinos!

Making a deposit is simple: log into your account, click cashier and press deposit. Select your preferred payment method, input the amount, and hit the confirm button.

PlayGrand Deposits, Withdrawals & Payout Speed

You can transact in pounds sterling on all nine deposit methods, and you will not be charged a processing fee. The minimum amount you can deposit is £10, and on all payment methods, the funds will instantly appear in your PlayGrand Casino UK account.

When it comes to Play Grand Casino withdrawals, you will not be charged a processing fee, but the time it takes to get your funds depends on which payment method you use. The quickest casino withdrawal method is via e-wallets; you’ll get your money in 0 - 2 days. If you withdraw to a debit card, expect to wait 3 - 5 days to get your winnings.

When you withdraw money, always select the method you used to deposit it. This will ensure that you are not asked for further financial documents and that the process is much smoother.

KYC Process & Documents

• When you register, you’re required to upload supporting documents
• To verify your age, upload a copy of your passport, driving licence or ID card
• A recent bank statement or utility is needed to verify your address
• When you make a withdrawal,l you may be asked to upload further financial documents
• You can contact the 24/7 live chat if you have any questions

Customer Support at PlayGrand Casino

If you have further questions or any issues, you can contact the 24/7 live chat or email support@playgrand.com. We tested both options before we wrote this PlayGrand Casino review and found both methods helpful and quick in their response.

The live chat option is easier to use for more minor problems. We asked about the payment methods and withdrawal times and got a response in under a minute. In addition, our queries were handled professionally and courteously.

If you have a complaint or want to contact management, email. You’ll receive a response in under 48 hours, and the reply should address any issues.

• Email: support@playgrand.com
• Live Chat: 24/7 Live Chat

PlayGrand Casino Mobile Compatibility

There is no PlayGrand Casino app to download on the App Store or Play Store. Nonetheless, if you want to play on your device, you can use a mobile browser such as Google Chrome or Safari.

The experience whilst playing on a mobile browser is the same as on a desktop. That means you have 2,000+ mobile casino games at your fingertips, each in HD and never lags. Moreover, you can make deposits and withdrawals, claim promotions and even use the 24/7 live chat.

When you play on a smartphone or tablet, ensure you have a strong internet connection. Playing on WiFi rather than mobile data is better because the experience will not be interrupted.

Player Safety & Responsible Gambling

PlayGrand Casino UK does everything possible to keep its players safe. First, you can access the responsible gambling page at the top of the site. On it, you’ll find helpful information on how to stay in control of your gambling and third-party links like Gambling Therapy are provided if you seek further help.

Furthermore, your account has a vast array of safer gambling tools at your disposal. You can set deposit limits, request reality checks, take cooling-off periods and even self-exclude. The good news is that you can do all these things yourself without needing to contact customer support.

Licenses & Security

Playing at PlayGrand Casino is safe and secure because the website is licenced and regulated by the United Kingdom Gambling Commission (UKGC). The account number for the casino is 52894, and it’s the UKGC’s job to help protect players. If you ever experience problems while playing on the website, you can contact the UKGC to file a complaint.

Moreover, your financial and personal data is secure on the platform. This is because the website utilises TLS encryption technology. With this tech, third parties cannot access your data, so you can play your favourite games without worries.

PlayGrand Casino Company Information

• Name: PlayGrand Casino
• Company: White Hat Gaming Limited
• Address: 85 St John Street, Valletta, VLT1165, Malta
• Established: 2015
• License: United Kingdom Gambling Commission (UKGC)
• License No.: 52894

Which Company Owns PlayGrand Casino?

PlayGrand Casino is another online casino owned by White Hat Gaming Limited that provides all-in-one solutions to iGaming companies. White Hat Gaming Limited supplies everything from CRM and compliance to front-end and customer support solutions.

Besides PlayGrand Casino UK, White Hat Gaming Limited owns and operates Skol Casino, Slotnite and Hello Casino. The company works with 30+ online casinos and puts an onus on quality and reliability.

PlayGrand Casino Compared

Before we wrap up, let's compare PlayGrand's casino offering with similar top-ranking brands in the UK…

PlayGrand Casino Vs Gala Casino

PlayGrand Casino offers over 1,200 games, including slots, live casinos, and progressive jackpots. Its modern, sleek design features frequent promotions. The wagering requirements are 35x.

Gala Casino offers a more versatile experience with 500+ games, including slots, poker, bingo, and sports betting. It’s a well-established UK brand with lower wagering requirements (40x), ideal for players seeking a trusted name with various betting options.

Verdict: Choose PlayGrand for a broader game selection and sleek design. Opt for Gala Casino and Sports Betting Site for a broader gambling experience and a trusted UK brand.

PlayGrand Casino Vs Hippodrome Casino

PlayGrand Casino has a sleek, modern design and offers over 1,200 games. Its focus is on slots and live casino, and the wagering requirements are competitive (35x). This casino is perfect for players seeking a contemporary platform with an extensive game library.

Hippodrome Casino provides a smaller selection of 600+ games but is backed by the famous land-based Hippodrome in London. It has similar wagering requirements (35x) and appeals to players who enjoy connecting to a well-known physical casino.

Verdict: Choose PlayGrand for a more significant game selection and sleek design. Opt for Hippodrome Online Casino to experience a well-known physical casino.

PlayGrand Casino Vs Energy Casino

PlayGrand Casino offers over 1,200 games, focusing on slots and live casinos. Its sleek, modern design, frequent promotions, and 35x wagering requirements make it ideal for players seeking variety and a premium look.

Energy Casino offers a smaller selection of 600+ games and sports betting. Its wagering requirements are similar (35x), appealing to players looking for both casino and sports betting options.

Verdict: Choose PlayGrand for a more extensive game library and sleek design. Opt for Energy Casino if you want sports betting alongside casino games.

PlayGrand Online Casino Verdict

PlayGrand Casino shines with a game library of over 2,000 titles, including slots, jackpots, and live dealer games. The welcome bonus of 100% up to £100 plus 30 free spins on Reactoonz is appealing, but the lack of ongoing promotions for existing players is a letdown. The 35x wagering requirement is standard, and the absence of a dedicated rewards program for UK players is disappointing. PlayGrand is a solid option for new players but lacks long-term user incentives.