Playluck Casino Review

Playluck Casino Overview

When you land on the Playluck Casino website, the first thing that will catch your eye is the featured slideshow. The first slide is a video of slot gameplay on the platform, and the text shows the welcome package.

When you scroll down, you’ll find the most popular games on the platform. Yet, if you want to choose a particular game type, everything is in the top navigation bar. Take your pick between live casino or casino and from there, the games will appear on the homepage.

If you are looking for further information about the Playluck Casino UK website, everything is in the footer of the site. There, you’ll find links to deposits, safer gambling tools and bonus policies amongst others.

Playluck Casino Welcome Bonus Offer

When you open an account at Playluck Casino you can claim a massive welcome package. It consists of a four-part bonus where you can get up to £600 in bonus funds. But it doesn’t end there, you’ll also be rewarded with free spins on each deposit.

To give you an idea of the four-part Playluck welcome bonus we have broken it down for you below.

• 1st-day deposit: 100% Bonus up to £200 + 20 spins.
• 2nd-day deposit: 50% Bonus up to £200+ 30 spins.
• 3rd-day deposit: 50% Bonus up to £200+ 30 spins.
• 4th-day deposit: 100% Bonus up to £200+ 20 spins.

The free spins are on a specified slot each time you make a deposit, what’s more, the minimum deposit amount each time to qualify is £20. One thing to consider is that the bonus credits can only be used on specified slots. Therefore, table games and live casino games do not contribute towards the promotion.

Notably, once you’ve claimed the welcome promotions, the bonus credits will expire in 72 hours. In addition, the free spins part of the offer will expire in 24 hours.

How to Sign Up & Claim Your Welcome Bonus

Playluck Wagering Requirements

In the footer of the website, you can read the welcome bonus terms and conditions. One part is the wagering requirements, which are stated as a number. It means how many times you must wager the bonus credits until you’re able to make a real money withdrawal.

The Playluck Casino UK wagering requirements for the welcome bonus are 35x. This is the industry standard and to give you an idea, if you were to deposit £20, you’re required to make £700s worth of bets. You can win or lose on these wagers, just make sure the 35x number is hit first before cashing out.

If you win any money on the free spins, you’ll be paid out in bonus credits. Thus, once again, these funds will be subject to the 35x wagering requirements.

Playluck Welcome Bonus Terms

• Claim up to £600 in matched bonus funds plus 100 free spins
• The wagering requirements are 35x
• Matched bonuses expire in 72 hours
• Free spins expire in 24 hours
• Not all games contribute towards the matched bonus

Additional Bonus Offers & Promotions

You can play the famous Pragmatic Play promotion at Playluck Casino. Just play any game with the Drop & Wins logo in the top right corner and earn points to win prizes. In total, there is £2m up for grabs every month. The more points you collect, the higher you'll finish on the leaderboard. And if you manage to finish first, you’ll get a cool £20k.

Playluck Casino Promotions and Loyalty Rewards

We were disappointed to find no VIP loyalty bonus at Playluck Casino. However, throughout the year, you can enter slot tournaments and win big prizes. For example, we saw a Big Bass Summer Tournament, where you spin on favourite Big Bass games such as Big Bass Bonanza, Big BassMegaways and Big Bass Splash. The more points you earn the higher on the leaderboard you’ll climb. First place gets £1000, second, £750 and third gets £500.

How is the Game Selection at Playluck Casino?

Playluck Casino UK is packed with casino games. In fact, you can take your pick from over 1200 including slots, table games, progressive jackpots, scratchcards and live dealer games.

Navigating to a game is simple too, just click on casino or live casino in the main navigation bar. From there, you can pick the gaming type or search for your favourite in the search bar.

The good news is that on many titles such as slots and RNG table games, you can play the demo version. This is a great way to understand the rules or test strategies before risking real money.

What Game Developers Does Playluck Casino have?

We tested many games for ourselves before we wrote this Playluck Casino review. We found 50+ game developers that supply the platform including established brands like Microgaming, Playtech and Red Tiger.

This number is massive, which gives you a great selection of games to play. In addition, if you prefer live dealer games, many titles are supplied by Evolution Gaming and Pragmatic Play. Both studios do a superb job of providing an authentic casino experience from the comfort of your own home.

Playluck Slots Overview

With 1,000+ slots to get stuck into, including video slots, Megaways, cluster pay and sticky wilds, what will you play first? What’s more, on each slot you can even play demo versions first before wagering any real money.

Also, when you register you can use the bonus credits on the vast majority of slots. In addition, you’ll also get 100 free spins on selected slot games. Yet, if you want to play popular slots, Starburst, Book of Dead and Fire Joker are all available to play on the platform.

Jackpot Slots Overview

When we put together this Playluck Casino review, we could not find a dedicated jackpot section. Nevertheless, there are still progressive jackpot titles to try. You can play 50+ jackpots consisting of Megaways games and Jackpot King titles.

On many, the jackpot is in the millions, so if you get lucky your life could change in one spin. But, if you prefer tournaments or daily/monthly jackpots have a try at slots tournaments or Drop & Wins games such as Jewel Rush and Sticky Bees.

Table Games Overview

Take your pick of over 50 RNG table games including roulette, blackjack, baccarat and video poker. You can play the classic variants such as American and European Roulette but if you want to try something new, have a go at Vertical Roulette VIP.

In blackjack, there is Blackjack Switch and even Blackjack Multi Hand to play. And, if you enjoy playing online Baccarat, you can play the classic variant as well as unique variants like Banca Francesca and Sic Bo.

Playluck Live Casino Overview

If you want the thrill of the live casino from the comfort of your own home, then click live casino in the top navigation bar. From there, take your pick from classic table games such as roulette, blackjack, baccarat or video poker.

Yet, if you want to try something new, fun and exciting you can play a game show. Stakes start from as little as 10p per game, and you can interact with the dealer and other players via the chat box. The most popular games on the site are Dream Catcher and Megaball 100x.

Banking & Payment Options at Playluck Casino

We located all the banking options easily before we wrote this Playluck Casino review. In fact, everything is located in the footer of the website such as payment methods, min deposits and withdrawal times.

The banking options accepted on the platform include debit cards namely Visa and Mastercard, PayPal, Trustly and bank transfers. You can also transact with e-wallets such as Skrill, AstroPay, MuchBetter and Paysafecard.

Therefore, you have nine banking methods at your disposal, which is decent. One thing to note, though, is that you cannot make withdrawals with Paysafecard.

Playluck Deposits, Withdrawals & Payout Speed

On each deposit method the minimum amount is £10, but to qualify for the welcome offer you must deposit at least £20. All deposits are instant, and will not carry a processing fee. However, when it comes to withdrawals the speed it takes to get your winnings varies on the banking option.

The quickest way to get your money is via e-wallets and PayPal as it will only take 0 - 2 days. If you withdraw to a debit card, expect to wait 0 - 6 days, and with bank transfers, it will take 2 - 6 days. Lastly, if you prefer to use Trustly, expect to get your funds in 0 - 4 days.

On all payment methods, you can make deposits and withdrawals in pounds sterling. In addition, when you make a withdrawal always select the payment method you deposited with. This way, the process will be smoother and you will not be asked to upload any financial documents.

KYC Process & Documents

• When you sign up for an account you’re required to upload documents
• A copy of your passport, driving licence or ID card is one
• The other is a recent bank statement or utility bill
• If you register multiple payment methods you may be asked for proof of wealth documents
• If you have any issues or questions you can contact customer support 24/7

Customer Support at Playluck Casino

If you ever need to contact customer support you have two options; live chat and email. We tested both channels before we made this Playluck Casino review and we were impressed with both.

The live chat is open from 7 am to 11 pm every day, and we asked some questions about promotions and safer gambling tools. The response we got was under 1 minute and the answers were helpful and courteous.

If you need to complain or have a longer query it's best to send an email. The team will get back to you in 48 hours.

• Email: support@playluck.com
• Live Chat: 7 am - 11 pm every day

Playluck Casino Mobile Compatibility

Before we wrote our Playluck Casino review we checked the App Store and Play Store for an official app. Unfortunately, we could not find anything, but if you enjoy playing casino games on the go, then you can play in a mobile browser.

Don’t worry, because all 1200+ on the website are available to play via a mobile browser. What’s more, each game is optimised to your screen size, streamed in HD and will never lag. Just make sure you have a strong internet connection while playing in a mobile browser.

You can also make deposits and withdrawals, claim promotions and even contact customer support via a mobile browser. It's advisable to use Safari, Chrome or Firefox, as these are the fastest and most reliable.

Player Safety & Responsible Gambling

Responsible gambling is one subject that Playluck Casino UK takes seriously. First, you can find the dedicated page in the footer of the website. On it, you can read helpful articles and even take a questionnaire on your gambling habits. In addition, on the page, links are provided to third parties which help with problem gambling. Examples include Gamban and Gamblers Anonymous.

When you register for an account, there is a vast range of safer gambling tools at your disposal. You’re able to set deposit limits, session limits and net loss limits. Moreover, you can take cooling-off periods and self-exclude them from your account. The best news is that there is no need to contact customer support to do these things so you’re always in control.

Licenses & Security

When you are playing on the Playluck Casino website you are protected because the platform is licenced and regulated by the United Kingdom Gambling Commission (UKGC). The account number is 39483, and if you ever have a problem such as not getting your winnings you can contact the UKGC for free, impartial advice.

Furthermore, all your personal and financial information is safe because the website utilises state-of-the-art TLS encryption technology. This means all your data is secure and out of the hands of malicious third parties such as hackers.

Playluck Casino Company Information

• Name: Playluck Casino
• Company: AG Communications Limited
• Address: High Street 135, Sliema, SLM 1548, Malta
• Established: 2020
• License: United Kingdom Gambling Commission (UKGC)
• License No.: 39483

Which Company Owns Playluck Casino?

PlayLuck Casino is owned and operated by AG Communications Limited, which is also known as Aspire Global. The company has decades of experience in the industry and is based in Malta.

Overall, AG Communications owns 50+ online casinos and also provides white-label solutions to dozens more. Other platforms the company owns are MrMega Casino, SlotsnPlay and Betiton.

Playluck Casino Compared

Before we move on to the company information, let's see how Playluck Casino compares to its main rivals in the UK…

Playluck Casino Vs Grosvenor Casino

Playluck Casino offers over 1,000 games with a focus on slots and live casino, providing a polished, user-friendly experience. It has competitive wagering requirements (35x) and regular promotions, ideal for those seeking variety and simplicity.

Grosvenor Casino is best for players who enjoy a combination of online and land-based casino gaming, with 300+ games and sports betting options. It also has a lower wagering requirement (35x).

Verdict: Choose Playluck for more games and regular promotions. Opt for Grosvenor Casino if you want an online and land-based experience with sports betting.

Playluck Casino Vs Mr Mega Casino

Playluck Casino offers a wide range of over 1,000 games, focusing on slots and live casino options, with a user-friendly interface and competitive wagering requirements (35x). It appeals to players looking for variety and regular promotions.

Mr Mega Casino has a similar game library of over 1,000 titles but stands out with its frequent promotions and a slightly more modern design. Its wagering requirements are also 35x, making it equally appealing for players seeking a balanced gaming experience.

Verdict: Choose Playluck for a polished, easy-to-use experience. Opt for Mr Mega Casino for more frequent promotions and a modern design.

Playluck Casino Vs Skol Casino

Playluck Casino offers over 1,000 games with a focus on slots and live casino titles. It provides a polished, user-friendly experience, competitive wagering requirements (35x), and regular promotions.

Skol Casino offers an even broader selection of over 2,000 games, making it ideal for players who seek variety. It also features a modern design, frequent bonuses and the same wagering requirements (35x), giving it an edge for players looking for a larger game library.

Verdict: Choose Playluck Casino for a polished experience, or Skol Casino for a larger game selection.

Playluck User Reviews

Playluck Casino has mixed reviews from players. Some praise the variety of games, while others highlight several concerns.

Many users report issues with withdrawals. They say the process is slow, with requests pending for days or weeks. A common complaint is having to verify accounts multiple times before withdrawals are approved, which adds to the frustration.

Customer service also receives criticism. Players mention long waiting times to get responses and feel that support isn't as helpful as expected.

Some users question the fairness of games, citing a low return on investment after long play sessions. This leaves players feeling dissatisfied with their overall experience.

Here’s a breakdown of the most common complaints:

Playluck Casino Verdict

Playluck Casino offers a solid gaming experience with over 1,200 games, a great four-part welcome bonus, and frequent promotions. However, the lack of a loyalty programme may disappoint regular players. The game selection covers slots, table games, and live casino options, all powered by top developers like Microgaming and Evolution Gaming. Payment options are decent, though some users have reported slow withdrawal times and customer service delays. With a UKGC licence and a user-friendly mobile site, Playluck is well-suited for casual and experienced players alike.

PlayLuck Casino FAQ

What is the withdrawal time at PlayLuck Casino?

PlayLuck Casino withdrawal times vary depending on which payment method you use. The fastest way to get your winnings is via e-wallets and PayPal as it will only take 0 - 2 days. If you opt for Trustly expect to wait 0 - 4 days, debit cards, 0 - 6 days and bank transfers take 2 - 6 days.

What licenses does PlayLuck Casino have?

Everything is legitimate at PlayLuck Casino because the platform is regulated and licenced by the United Kingdom Gambling Commission (UKGC). The UKGC protects players against online casinos and if you ever have a problem you can lodge a formal complaint with them.

Is it legal to play at PlayLuck Casino in the UK?

Yes, provided you are at least 18 years old. When you open an account you’re required to upload a copy of your passport, driving licence or ID card to verify your identity.

Who owns PlayLuck Casino?

PlayLuck Casino is owned and operated by AG Communications, better known as Aspire Global. The company owns 50+ online casinos such as Slotzo, 666 Casino and Wild Slots.

Can I trust PlayLuck Casino?

Yes because the platform is regulated and licenced by the United Kingdom Gambling Commission (UKGC). In addition, the website uses SSL encryption technology which keeps your personal and financial data secure.